Stayed at Sari Pan Pac on the 29th Jan through 31st Jan. Arrived at the hotel at 1900hrs and check in was met with glitch when they can't find my reservation. I had booked a smoking room but was given a non smoking room instead.
Room was spacious but in a bad state. Very old carpet and furnishing. Bed was comfortable. Pillows were too soft. Toilet was a total letdown with bulging walls... Signs of a internal pipe burst in the wall. Asked for a multiplug but was told it was not available.
Asked for iron and board and what came was a disaster... The iron board was shaky and unstable(danger) and the iron was not meant to be used at all (iron plate with burnt stains)
Concierge services was good though. Very efficient and friendly... Good recommendations and clear instructions on direction.
Breakfast buffet spread were the same on the 2days I was there. Limited choices and the trainee manning the egg station on the 2nd day can't even fry a omelette. My omelette turned out looking like scramble egg.
Check out was crowded but the lady who served me was efficient and friendly. Very clear in explaining the charges to me. Sadly, I forgot her name but she looked Chinese and wore glasses.
Will not return to this hotel despite the great location.
- Official Description (provided by the hotel):
- Located right in the heart of Jakarta's prestigious commercial shopping, dining and entertainment districts, Sari Pan Pacific Jakarta Hotel is the perfect choice for your stay in Jakarta. Just 35 minutes away from Jakarta's Soekarno Hatta International Airport, it is also close to Jalan Thamrin, the most famous Boulevard in Central Jakarta. Most airline offices, major business offices, several embassies and a leading department store are just a few minutes walk away from the hotel. The Sari Pan Pacific Jakarta Hotel has won the Adikarya Wisata Award three times for exceeding hospitality achievement and dedication to support tourist development. Above all, here at Jakarta’s preferred business address, we seek to provide five-star service, always. ... more less
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- Also Known As:
- Sari Pan Pacific Jakarta Hotel Jakarta
- Pan Pacific Jakarta
- Jakarta Pan Pacific