I booked a night at Sari Pan Pacific at a rate of almost half that of Grand Hyatt (along the same road) thinking I got a good deal. After checking in, I realize why there was this large discrepancy.... they are worlds apart! I thought Pan Pacific hotels are usually pretty good (judging by the Singapore and KL ones) and I was wrong here. (prompting me to write a review while I'm still at the hotel now)
This property has very old furniture, poor upkeep and can't even compare to new 3 star hotels. The bathroom looks old and mouldy. Worse of all is the toilet seat cover, looks really dirty, I tried to clean it off and realize that the many grey spots are stains. furniture in the room are old and dated and many worn off areas and chips off the edges. The bedroom slippers, while are disposable ones, are not even packed in plastic bags.... leading me to think whether they reuse for guests. The towels are quite worn.
I also tried to use the spa & massage service. I got a shock when I went into the massage room. The exhaust/air con vent was making such a loud noise I was surprise they could even put customers there! I was told that they can't do anything about it and I could have the option of having the massage in my room which I later did. But this is just unthinkable for such a hotel to have massage rooms that can't really be used!
This is probably the last time I'll stay here... luckily I'm just staying for a night!
- Official Description (provided by the hotel):
- Located right in the heart of Jakarta's prestigious commercial shopping, dining and entertainment districts, Sari Pan Pacific Jakarta Hotel is the perfect choice for your stay in Jakarta. Just 35 minutes away from Jakarta's Soekarno Hatta International Airport, it is also close to Jalan Thamrin, the most famous Boulevard in Central Jakarta. Most airline offices, major business offices, several embassies and a leading department store are just a few minutes walk away from the hotel. The Sari Pan Pacific Jakarta Hotel has won the Adikarya Wisata Award three times for exceeding hospitality achievement and dedication to support tourist development. Above all, here at Jakarta’s preferred business address, we seek to provide five-star service, always. ... more less
- Reservation Options:
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- Also Known As:
- Sari Pan Pacific Jakarta Hotel Jakarta
- Pan Pacific Jakarta
- Jakarta Pan Pacific