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“Recomment for Media Hotel” 3 of 5 bubbles
Review of The Media Hotel And Towers

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The Media Hotel And Towers
Ranked #181 of 453 Hotels in Jakarta
Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Recomment for Media Hotel”
3 of 5 bubbles Reviewed August 26, 2013

First impression for Media hotel. Everything are good for me. Nice Bedroom , Toilet clean , Minibar Cold. Air conditioner (For several time i came to stay) sometimes not cold for Air conditioner (to Hot). Breakfast are good (so much food was being served) i like it. Front desk are kindly. good Security. and still same for all room can't smoke (poor me). That's the rules for that hotel ^,^ Swimming pool bad (not clean) to dirty.

Room Tip: whe sometimes i stay . Air Conditioner not Cold
See more room tips
  • Stayed June 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jeffrey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review, August 29, 2013
Dear Jeffrey H.,

Thank you very much for your review.

We are training our staff to bring a consistently higher level of service. Therefore we are grateful to hear your feedback.
I will definitely share your less positive comments about the air-conditioning and the swimming pool with the concerned department heads to avoid this happening again in the future.

I do hope to welcome you again in the future.

Kind Regards,
Algamar Idris
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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287 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Spanish first
  • Turkish first
  • Any
English first
Bandungan, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed August 9, 2013

please be careful , 1.5 liter mineral bottled is bar item. it cost Rp.23.000, on mini market Rp.3.000.
there is no mini bar item tag on the neck of bottled. it writes down on the menu list in the room.

Room Tip: better don't chose this hotel.
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  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank FritzKad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review, August 12, 2013
Dear FritzKad,

Thank you very much for your review. As you mention correctly we do charge for the large bottles of water. The small bottles of water however are offered complimentary and those are available in all rooms.

I sincerely hope that you will give us the opportunity to welcome you back and please do not hesitate to contact me for assistance.

Kind Regards ,
Algamar Idris
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Jakarta hotels

Mumbai (Bombay), India
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed August 6, 2013

I stayed in this hotel from 31 July to 3rd of August -2013.
This hotel is 5 star at cost of 4 star hotel
staff are friendly , many speak good English .
rooms are clean & of good size.
over all it is worth staying here
recommended to stay with family

  • Stayed July 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rashidshaikh26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review, August 12, 2013
Dear Rashidshaikh26,

Thank you for taking the time to share your experience regarding your recent stay with us. We are delighted that you enjoyed our hospitality. We greatly appreciate your feedback and look forward to welcoming you back in the near future.

Kind Regards,
Algamar Idris,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed July 20, 2013

Staff were very welcoming with their smiles and greetings.
The room is relatively big and the beds are comfortable. The room had cable TV with channels like HBO.
Breakfast had a good spread. Especially like the vegetable juice and the passion fruit.

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HongXin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review, July 25, 2013
Dear HongXin,

Thank you for your great feedback of your recent stay at our hotel. We are very pleased that you have had a great time during your staying with us and it’s always great to hear that you enjoyed our service and breakfast.
We look forward to welcoming you back to The Media Hotel & Towers.

Kind regards,
Algamar Idris
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed July 18, 2013

The best value money for 5 stars hotel in Jakarta.
Comfort room, Nice staff and great breakfast.
Closed to Dufan, ITC, Jakarta Fair Kemayoran.
Good for business and pleasure.
You will get 5 stars service hotel with 3 stars price.
Try to stay here.

Room Tip: Get the room with city view.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Diroso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review, July 25, 2013
Dear Diroso,

Thank you for your great feedback of your recent stay at our hotel. We are very pleased that you have had a great time during your staying with us and it’s always great to hear that you recommend our hotel to other people.
We look forward to welcoming you back to The Media Hotel & Towers.

Kind regards,
Algamar Idris
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed July 14, 2013

Efficient check-in. Wonderful staff, good service, warm and wellcoming. Smoking is not permitted in the room. Will have to pay a steep fine when caught. Far from the main areas and shopping. Lots of transportation available though. Bluebird taxis are the best. They wouldn't know where you want to go if you just name the place (like your hotel for example) so make sure you know the street name as well. Rooms are a bit dated and musty but the bed is super comfortable. There is a sofa near the window with a pretty good view of the terrible traffic jam below. Bathroom is large complete with toiletries like shampoo, soap, toothbrush,sewing kit, hair dryer etc. Quite A number of good restaurants around. Buffet breakfast at the Breeze overlooking the pool was good. I tried the Deli cafe, the young staff were terrific- genuinely warm, pleasant and helpful which kind of made up for the very limited menu. All in all a good stay.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 646Jacqueline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review, July 17, 2013
Dear Jacqueline,

Thank you for your great feedback of your recent stay at our hotel. We are very pleased that you have had a great time during your staying with us and it’s always great to hear that you enjoyed our service and facilities. We look forward to welcoming you back to The Media Hotel & Towers.

Kind regards,
Algamar Idris
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv, Israel
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed June 21, 2013

I have stayed in this hotel several times before and i know it since 2003. my last visit was on 2008 when it was still a Sheraton. My general impression is that this hotel is getting older and and falling apart. the room is clean but needs an urgent paint job, the equipment inside needs to be replaced and upgraded. the service was painfully slow and the food prices were ridiculously high (10 US$ for a beer?). breakfast was very good. I would not recommend this hotel unless you the location fits you and there are no other options.

  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank udi_ashash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review, June 24, 2013
Dear Udi_Ashash,

Thank you very much for taking the time to review your recent stay at The Media Hotel & Towers. We believe that your comments will help us to upgrade the quality of our service.

Regarding your comment about the look and feel of our hotel I would like to let you know that we are working hard to increase our guest’s experience. Some renovations are already done, but others are still on process or on the planning to be done soon.

I sincerely hope that you will give us the opportunity to welcome you back and please do not hesitate to contact me for assistance.

Kind Regards ,
Algamar Idris
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Media Hotel And Towers

Property: The Media Hotel And Towers
Address: Jln. Gunung Sahari Raya 3, Jakarta 10720, Indonesia (Formerly Sheraton Media Hotel And Towers)
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#79 Spa Hotel in Jakarta
#94 Luxury Hotel in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Media Hotel And Towers 4*
Number of rooms: 350
Official Description (provided by the hotel):
The Media Hotel & Towers is one of the major recognized international branded hotels in the North Jakarta area accommodating a mix of domestic and international business coming to Jakarta. Strategically located to the Mangga Dua World Trade Center (the largest retail shop in Southeast Asia), the hotel provides delegates easy access to the Jakarta International Expos (the largest exhibition hall in Indonesia) and direct access to International Airport. ... more   less 
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Also Known As:
Sheraton Media Hotel
Sheraton Jakarta
Jakarta Sheraton

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