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“Very attentive service, smart and clean interior, good food”
Review of Alila Jakarta

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Alila Jakarta
Ranked #29 of 464 Hotels in Jakarta
London
Level 5 Contributor
53 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Very attentive service, smart and clean interior, good food”
Reviewed March 29, 2012

I was not aware that I had booked any sort of superior room ("executive room" can mean anything these days) so upon arrival I was pleased to be escorted to the exec lounge with dedicated check-in, with a private cocktail bar and restaurant which was the perfect atmosphere for some light business (quiet music, free wifi) but also pleasant enough to spend the evening in.

The room was a good size, lacking an ironing board but one arrived within two minutes of calling reception. Power shower almost knocked me out which was actually a pleasant surprise (being 11 floors up) and plenty of toiletries, towels, a spacious bathrooms and floor-to-ceiling window looking out over a very noisy and chaotic Jakarta. Up till about 10pm it was noisy outside, but this is unavoidable given the location.

Breakfast was also in the 7th floor lounge, either buffet or a la cartle, both of which were included in my room price. I was impressed that despite never verbally giving my name, almost every staff member confidently greeted me with it. All spoke perfect English leaving me feeling, as usual, like a typical native english speaker abroad. Check-out was brisk and a taxi arrived in minutes.

Overall a very pleasant stay, I wish I had been there for longer.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YourLocalGP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (122)
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  • Dutch first
  • English first
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English first
Moscow, Russia
Level 6 Contributor
101 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed March 26, 2012

I've stayed at this hotel for one night and it was very good. Staff was very helpful with my transportation throughout Jakarta, they helped me for example with timetable for my trip to Taman Mini Indonesia by public transport. There is nice lobby near the entrance with wifi, electricity sockets and tables. I had room at one of the top floor and had a nice view of the city. Room was spaicous, although it had a little cold design. There are several restaurants near hotel and supermarket on the opposite side of hotel.

Room Tip: Try to get room on one of the top floor
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  • Stayed January 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BouH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
86 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed March 22, 2012

Came here to attend a wedding, I must say its a lovely place to stay, clean and nice rooms. Staff are helpful and friendly and most important speak good fluent English. Especially love the Alila spa here, we took a couple room and it was a really huge room. Splendid massage, did a 90min, not expensive. Lots of Singaporeans stay here, mostly for business trip. Cost about usd100 per night. :)

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank snah55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 1, 2012

I've been to the main restaurant, Buzz, a few times over the past six or so years, and this was my second stay at the Alila. My perception is that the place has slipped a little in standards, but it's still quite decent. The staff are mostly an asset - competent, engaging and often charming. The design is nice but I get the feel that this is the legacy and architecture of the place speaking, and that current management does not really have a design sense. Too much trading on "minimalist" when what it really is is "hospital-like functional". The free wireless was appreciated.
Breakfast
I'm vegetarian and my comments relate to the quality not the lack of range (although that was a problem also). The bread was good (proper bread) and the coffee (espresso) was also fine. But the fruit was extremely tasteless and the selection completely uninteresting (just the standard pineapple, canteloupe, melon, pineapple etc). The cheese was the usual 3 star hotel breakfast buffet selection of brie/camembert, blue cheese etc which is fine but the quality was low - hard and bland. Grilled tomatoes with a blob of cheese on top which is really common but really naff. No baked beans, which I thought was a staple for buffet breakfast (and much appreciated by many people ?). A proper honey collector with honeycomb which was classy.
Design
The restaurant, physically and visually, is quite a nice space ... up to waist level. Nice carpet, nice chairs, but then any more altitude and it starts looking like an airport. I don't know if plants will help here. The kamboja courtyard is beautiful however. Just that inside it's too functional - I suppose it's trying to be minimalist, but it doesn't work. The gado-gado was excellent. The usual gouging with bottled water. And the usual steep price for wine (and they had run out of the only one I wanted).
Lobby area is fine as long as you are not facing the street. Looking that way (the street), it is ugly and brutal - I'm surprised the hotel doesn't do something about it. Some screens, bamboo perhaps ? Or some plants might soften it up. But it doesn't engender a nice feeling and if the hotel cannot see that this is damaging then they need to get someone in control who IS sympathetic to the aesthetics. Strong use of citronella in the lobby, which I recall they have been doing for some years. It's not unpleasant, but quite overpowering.
Room & value
Room was fine, but underdelivered considering it was labelled "Executive Premier" - in fact felt like a standard room in a 4-to-5 star hotel. Strange material on the floor - like faux parquetry or something, seems to be lino. At US$135 ++ (i.e. +21%) I felt the room price was at the upper edge of the "reasonable value" range for this type of room in this type of hotel in Jakarta. At between US$90-100++ I would have felt much more comfortable with my decision to stay there.
Swimming pool
Quite a nice pool, about 16 metres perhaps, just long enough to do laps. What disappointed me was that, like most hotels everywhere, management merely pays lip service to getting people to shower before using the pool. It's there in the rules that are stuck up on the wall in a corner, but clearly it's not a priority for management, otherwise there would be a prominent sign, and some enforcement by the attendant. My sample size of four people who entered the pool when I was in there had only one showering. So that's a bit gross and really turned me off using the pool, and then of course I started wondering about management's approach to hygiene in other areas of the hotel's operations.
All in all, it was fine, and the staff are good, it's management that I feel that is letting the price down, and the pricing is a bit off. Next time in Jakarta I may go back but I'll probably stay somewhere else.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Simon_hotel_junkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 6 Contributor
200 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed February 27, 2012

minimalist hotel surrounded by culinary area.. easily to find what you want to eat, just across the street from the hotel..

  • Stayed April 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank InlyF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jakarta
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 10, 2012

I stayed at this hotel because my cousin had a wedding party near the hotel. I just stayed for one night. I love the modern minimalist ambience of the hotel. The room was small but it's okay. It's clean and comfortable. The most important thing is, it was in the culinary area (Pecenongan) so that it was very easy to find good food. Seafood were everywhere but you must be careful since some foods are expensive. You must be brave to ask for the food price first before deciding to order the food.
The breakfast at the coffee shop was great. The foods are delicious.
I had a nice stay there.

  • Stayed July 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank martina1103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 26, 2012

The room was nice but dusty and oily floor good thing we only had one night there on our stopover to Bali not much to do in the area . We arrived late to jakarta and room service didn't seem to have anything on the menu so i just went to sleep hungry . :( the hallways where dirty and needed a vacuum . come on get it together

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alila Jakarta

Property: Alila Jakarta
Address: Jl. Pecenongan 7-17, Jakarta 10120, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#13 Romantic Hotel in Jakarta
#23 Spa Hotel in Jakarta
#28 Luxury Hotel in Jakarta
#38 Business Hotel in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:5 star — Alila Jakarta 5*
Number of rooms: 246
Official Description (provided by the hotel):
Conceived as a haven of relaxation and contemporary style, Alila Jakarta offers a cool, modern retreat for young urbanites and executives. The clean, modern lines of our stylish Jakarta hotel embrace an abstract-minimalist interior combining functional office space and chic living areas. Executives are well served by the business centre and a choice of ten meeting rooms with capacities for up to 500 people. Aside from modern business facilities, our elegant hotel in Jakarta offers a range of leisure services. Dine and entertain in its vibrant restaurants and cafe. Relax with natural spa treatments at Spa Alila. ... more   less 
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Also Known As:
Alila Jakarta Hotel Jakarta
Alila Hotel Jakarta

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