We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Services All Around”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Mandarin Oriental Jakarta
Ranked #6 of 468 Hotels in Jakarta
Certificate of Excellence
Reviewed February 9, 2014

We had our wedding last September 2013 at Mandarin Oriental Jakarta (MOJ) and we received none but excellent services. Our initial contact with MOJ during our preliminary research for a wedding venue was with Mr. Azumar – I called his direct number (it was his day off) and he gave me a comprehensive venue's estimate, clearly and concisely and we received a prompt follow up the next day via email. From thereafter, the services we received from the MOJ team were consistently 5-star. The services were beyond great, the rooms were clean as new, and the bed was heavenly comfortable. Our guests attended the event on time because MOJ is located strategically at the heart of Jakarta. Two thumbs up for Mr. Azumar and his staff and our endless praises to their great services all around. Thanks MOJ!!!

  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (1,288)
Traveler rating
Traveler type
Time of year
Language
  • More languages

688 - 694 of 1,288 reviews

Reviewed February 8, 2014

After another fantastic stay at The Mandarin Oriental, I feel compelled to write to say that it is the absolute best place to stay in Jakarta! I’ve been all over the city in various 5-stars and although their level of quality can usually be assured, you must always look for the extra & often intangible difference which puts The Mandarin Oriental above all others.

From the moment your weary body steps into their peaceful haven, staff greet you with a smile and handle you in such a welcoming and professional manner that you know your stay will be a great one. Nothing is too small to ask or too much to be sorted to meet your personal requirement.

The rooms are everything and more, and a soak in a big bath just has to be done. You will sink into the amazing beds every night without fail. Room tip – just enjoy! Food is of the highest standard and a huge variety is guaranteed. The incredible breakfasts will fill you for the day so try not to overindulge!

When it’s time to relax, head straight to the fabulous MO Bar for both drinks and food. Now I’m a fairly unassuming person yet it doesn’t matter if you are loud & chatty or quiet & calm, the wonderful team led by the exceptional Nonie know just how to handle you with a warm, friendly and assured ease. Try a new concoction or sip something familiar, the great range of choice means you’ll never be disappointed. Just enjoy the music, unwind and let the MO Bar enhance your Mandarin experience.

My overall opinion? Everyone is one step ahead of you and that is the excellence of The Mandarin Oriental. It’s simply outstanding. Don’t think twice, you’ll love every minute.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank TheTartanExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2014

The location is good. The staff are helpful and most speak English, if they do not speak good English they understand it well.
the gym is a good size.
The room was well keeped, like all fasilateys at the hotel.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lobster84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2014

I want to start with my THANK YOU list.

Thank you Robbi, Hendro, Achmad (Concierge) fro the excellent advices and your contagious smile.
Thank you house keeping for the hot water bag for my son's stomach ache.
Thank you Grace, Riri, Glady, Vina, for your genuine efforts for sending my lost & found iphone to my country.

Thank you, the Manager of the hotel, for giving Grade A service with young professionals.

For the trip advisor visitors:
This was our first trip to Jakarta and only stay for 2 nights in Feb 2014.

2 days Mandarin Oriental,Jakarta:

The service is outstanding.
Rooms are specious, comfy and modern.
2 modern shopping malls (Grand Indonesia & Indonesia Plaza) and a local bazaar/mall (Tamrin City)
is 10 minutes walk from the hotel.

About my 48 hours in Jakarta: Great and inexpensive food, nice people, bad traffic.

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank leylek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2014

I had the pleasant opportunity to stay at Mandarin Oriental Jakarta last week.

I must say the hotel is excellent with an exceptional staff, magnificent rooms and a first-class service.

I had also had the gracious opportunity to meet the Mark and Christian who were very welcoming and helpful.

I would definitely recommend this to every traveler to Jakarta.

Regards,
Mohammed Ali

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mohammed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2014

Stayed in this hotel for 06 nights. One of the best Hotels to stay in with super spacious rooms with excellent service from the staff. Issues do come up but what matters is the way things are attended to and nobody beats Mandarin for this. Keep up the good work.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HitenL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2014

Staying here for 2 weeks in a row, each from Monday to Friday for my business trip, feels like home. Location is very central at Bunderan HI, it's near to almost anywhere in the business district.
All staff is great, and very attentive. I got a bad cough on my stay, and the staff straight away offered me hot ginger tea to sent to my room, that service is excelent. Hotel room is fantastic, it's huge and clean, wifi is available and i can do my work here.
Food is great, with alot of choices. I can't say more, as everything in this hotel is perfect. in-dining menu and food also very good, delicious i order often as it's quite late to go out 9after all my meetings) and quite lazy to have dinner outside.
For sure i will be back for my business trip, or my leisure trip to jakarta. Stay here, and you won't to choose another hotel.

Room Tip: ask the room to face the Bunderan HI, great view there.
See more room tips
  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Crazy_Dharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Jakarta hotels
Tanah Abang
Shangri-La Hotel Jakarta
Shangri-La Hotel Jakarta
#15 of 468 in Jakarta
1,551 reviews
Raffles Jakarta
#1 of 468 in Jakarta
548 reviews
Show Prices
Show Prices
Show Prices
Menteng
Pullman Jakarta Indonesia
Menteng
Hotel Indonesia Kempinski
Show Prices
Show Prices
Show Prices

Been to Mandarin Oriental Jakarta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mandarin Oriental Jakarta

Address: Jl. M.H. Thamrin no. 81 | P.O Box 3392, Jakarta 10310, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Jakarta
#1 Business Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#6 Spa Hotel in Jakarta
#6 Luxury Hotel in Jakarta
Price Range: $179 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental Jakarta 5*
Number of rooms: 272
Official Description (provided by the hotel):
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Agoda, Travelocity, Booking.com, Expedia, Hotels.com, Ctrip TA, Orbitz, Cancelon, Hotwire, getaroom.com and TripOnline SA so you can book your Mandarin Oriental Jakarta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing