DON'T Stay at this hotel unless you want to ruin your holiday.
1. 1st, keep in mind that we are an advantage plus member, expecting an exclusive member treatment.
2. arrived 1.30 at the hotel. but can only enter the room at 5pm. uncomfortable queing and complicated check in just to be told that the room isn't ready. (3.5hours waiting!!!)
3. wrong room, booked for king bed room but given twin bed room (wait again...)
4. old and tired room. two (from 5 we booked) of the rooms are leaking from the airconditioner. the repairman came in the middle of the night tried to fixed it but didn't work out.
5. airconditioner is not working properly.
6. in conclusion : ruined holiday, wasted by queing and complaining
7. we want all of our money and TIME back.
o yeah, the hotel did an unsincere apology on twitter and send us a fruit basket AFTER we demand them SEVERAL times.
what kind of service is this??, can't believe that this hotel is a member of accor international.
such a shame!
- Official Description (provided by the hotel):
- Mercure Convention Center is the International hotel in Jakarta that offer travellers a tranquil overlooking beachfront setting and the comfortable of holiday ambiance with sunset over the open sea. Located on the exciting Ancol Dreamland Park, Mercure Convention Center being an iconic seaside destination boasting such an attractions for the Fantasy World, Oceanarium, Arts & Crafts, Jet Ski, Skylift cable car and many more. The hotel is only 20-minute drive from the International airport and 15 minutes from Jakarta business district. There is no greater or more private address to host events with stature. Whether large or small meetings, business or social event or intimate wedding arrangement, our dedicated team caters every element necessary for memorable date and sustained up to 2,000 seating capacities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, ACCOR, Expedia, Cancelon, TripOnline SA, Travelocity, getaroom.com, Hotwire, Agoda, HotelQuickly and Evoline ltd so you can book your Mercure Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Mercure Convention Center Ancol Jakarta Hotel Jakarta
- Mercure Hotel Jakarta
- Accor Convention Centre Ancol