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“Lovely European Style Hotel in Central Jakarta”

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Hotel Gran Mahakam Jakarta
Ranked #28 of 465 Hotels in Jakarta
Montreal, Canada
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Lovely European Style Hotel in Central Jakarta”
Reviewed June 16, 2008

Hotel looks pleasant and european from the outside. Inside all marble, beautiful flower arrangements, small balconies etc etc.
Staff very helpful. I was sharing with a girlfriend, twin beds and we had a small overstuffed chair. Not huge but enough space. Bathroom very clean and modern. Lovely cafe/bar on ground floor with nightly live singer and piano player... great for relaxing. Just across street is western style pizza place... very tasty. Down the road is Mega Pix Diamond Theatre/Cinema great value at $5 to watch a movie in a reclining chair and blanket. Plaza Senayan Up market mall, nearby as is cheaper Pasa Raya and Blok M for copies. I would definitely stay here again.
Outdoor pool, a little cool, but nice views for Jakarta.

  • Liked — Hotel Ambience.... felt right at home.
  • Disliked — A la carte menu for lunch: dont go to the dining room, stay in the bar!
  • Stayed June 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Wood333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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525 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Paris
Level Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 5, 2008

Very disappointing !
Tiny rooms, average service, cleanliness to be improved...
The building looks very nice from the outside, but once you're inside it's a whole different story : old school decor, cheap equipment, little facilities.

  • Stayed March 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank JooChiat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, W.A.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 8, 2007

Jakarta hotels operate in a challenging envirnoment as meticulous hospitality has occasionally been overtaken by terrorist outrages. A hotel is only as good as the people in it and the Gran Mahakam has heart. Even if communication can sometimes be difficult, something good shines through that words dont describe. Some critics would rate a hotel on the plush of the carpet or the furniture in the room. Stay at the Gran Mahakam, let your misunderstandings turn to appreciation and realise that its all about people.

  • Liked — Character and earnestness of Staff
  • Stayed April 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Taddles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Machida, Japan
Level Contributor
86 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed April 7, 2007

My Indonesian friend made a reservation for me. While Blok M is knon as a very active but noisy neighbourhood, this hotel was a oasis. On arrival, a glass of orange juice was served while a receptionist was checking me in. While the building looked old, it was well decolated and maintained. The room was relatively small, but again, very clean, well furnished.

Excellent staff, and I particularly liked the way smoking and non-smoking sections are separated in the restaurant on the 2nd floor. The buffet, including European, Indonesian, Chinese and Japanese was great.

The only drawback was that high-speed internet was not compltely installed although they seem to be working it at this moment.

  • Liked — Staff, Restaurants, The way the rooms are furnished.
  • Disliked — Lack of high speed internet access in some of the rooms.
  • Stayed March 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank PaddingtonTokyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
montreal
Level Contributor
59 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 933 helpful votes
Reviewed March 11, 2006

I would say that in general the quality of hotels in Asia is superior to that of Europe or America. And the Gran Mahakam is not exception: I stayed there for 4 weeks and everything was perfect.

I travel a lot for business and have little patience for poor or incompetent service. But there is no such thing at the Gran Mahakam.

- Rooms are as clean as they could possibly be.
- Laundry was never late and no item has gone missing.
- Service is amazing. Lots of smiles -- as everywhere else in Indonesia.
- Buffet breakfast is something else! That by itself would be a reason to stay there. Food from all over Asia (in addition to the standard American fare), many kind of fresh fruits. And again the service is A++.
- The Japanese restaurant in the hotel is highly recommended.
- And the various little things that make a difference, e.g. you get a welcome cocktail while you check-in.
- Good location.

An important piece of advice:
1) DO request a room in the BACK of the hotel. Rooms on the street side are awfuly noisy 24 hours a day from the non-stop traffic.
2) And try to get a room that is not over the disco. Even if you are several floors up you will still hear the vibrations from the loud music (I had to change room because of this).

Enjoy!

  • Stayed November 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
21 Thank World_Citizen8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed November 6, 2005

Service at this hotel was excellent overall and the food at the main restaurant for breakfast and dinner was nicely prepared. The variety of delicious Indonesian dishes was a pleasant surprise to this first time visitor. In this part of town (South Jakarta) this seems to be the best hotel and with the horrendous Jakarta traffic, proximity to your destination is quite important. Rooms are nicely sized, very clean and comfortable. Bathrooms could use a bit more care, but not bad for a humid climate I suppose.

I would recommend this hotel and plan to stay there again.

Stayed October 2005
Helpful?
1 Thank tippster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed April 12, 2005

I spent 3 weeks staying here while on contract for my company and was hugely impressed.
the Hotel was beautifully laid out in European style and a lot more compact than some of the huge hotels you find in Jakarta.the rooms were comfortable ,spacious and very clean. The staff were among the best trained and friendly I have ever met and the food was superb to boot.
I have been travelling globally for over 5 years now and this hotel rates in my top three. i can only think that its small size pool would explain a 4 star status. i cannot recommend grand mahakam highly enough !

  • Stayed February 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Gran Mahakam Jakarta

Property: Hotel Gran Mahakam Jakarta
Address: Jl. Mahakam I no. 8, Blok M, Jakarta 12130, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Kebayoran Baru
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #28 of 465 Hotels in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Hotel Gran Mahakam Jakarta 4.5*
Number of rooms: 158
Official Description (provided by the hotel):
This European-style luxury Gran Mahakam is located in the main residential area of South Jakarta, just a few minutes from the central business district and Block-M shopping area. All rooms, suites and apartments are exquisitely and elegantly furnished. The hotel offers an extensive range of 5-star recreational facilities and can make special golf arrangements for guests. Relax in the intimate ambiance of this elegant boutique hotel, where you will receive a personalized, unique service. ... more   less 
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