Ibis is always my primary option when I am on business trip. They always offer free wifi and delicious breakfast. I was sleep here to celebrate new year eve. Everything was okay until we check out. The staff look slow to handle customer check out. We are in line before 12 PM. And when we meet the reception is over 12 PM. The hotel charging us 50% because we late to check out. Even only a few minutes. Hmmmm .... the reception says it the system. Automatic.
I am very disappointed on this, after that I never use the Ibis hotel network until now. You can track my review on that. System is good, but we are human, and if the staff slow process the check out that will be our mistake ? :) If you check the score, I will give them average point. But sometimes not only standart quality that we need, We need also personal service. Because its a hospitality industries not a fast food industries I think.
- Official Description (provided by the hotel):
- Mr Pierrick GAUTIER, the General manager of the ibis Jakarta Slipi hotel, would like to welcome you. Ibis Jakarta Slipi features 338 rooms and suites and is strategically located in West Jakarta, only five minutes from the central business district, close to the Jakarta Convention Centre, Shopping Centre and easily accessible from the International Airport. The hotel also offers two restaurants, a barbecue terrace area, a bar, a swimming pool and a health club. ... more less
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- Also Known As:
- Ibis Slipi Hotel Jakarta
- Ibis Hotel Jakarta
- Hotel Ibis Jakarta