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“A small friendly hotel”

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Ibis Jakarta Arcadia
Ranked #117 of 462 Hotels in Jakarta
Malacca, Malaysia
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“A small friendly hotel”
Reviewed February 8, 2013

A 3 star hotel but it has good facilities. Located in the heart of Jakarta, nearby all the places where tourists go. A limited array of breakfast dishes but palatable. No transport problem.The hotel staff will help U get a cab.The people who work there are polite and helpful.I like it.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FazilahD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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580 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
jakarta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 29, 2013

Check-in on Jan 29 for a night. Around 11pm, the a/c started leaking badly. Called the front desk for support, but the engineer came late, and try to fix the a/c for about an hour. I paid 1.3 million rupiah but could not get a/c in hot room. Finally, manager on duty (about 1 hour later) came and handed me a key to other room. But that room too a/c was leaking. Sink was leaking, and water jam maybe cause of clogs.

When I tried to check out, the front desk guy explained to me that they will give 50% discount for the room I paid. BUT, I have to pay 500,000 rupiah up front first, and then they will return me the money in 2 weeks or so. Until now, I still have not receive any phone call from their management who promised to call me late. I guess all the "15 mins" policy is just a lie

Will not stay in this hotel or any Ibis hotels.

Stayed January 2013, traveled on business
Helpful?
1 Thank funkyjazzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Jakarta hotels

Ipoh, malaysia
Level Contributor
151 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed January 15, 2013

I book this hotel through Accor group, in Paris. My wife and me were welcomed by the hotel security. Upon checking in the room was not ready ( about 5.00pm) for us. We have to wait for a while then we had a welcome drink by the hotel staff (fresh orange) were served at the counter/lobby. Thanks for that. The counter staff by the name of Abdullah was a naice and plesant guy,by the name of ABdullah well mannered and soft spoken. The room is not that big with basic things, a tvv, coffee making tools, a table (glass) a doulble sized bed and so on. There are no tables to put our luggage bags and every time we need something out of the bag we have to put it on the bed tthen close it put it a side. A lot of english channels were there in the tv. The first night as we were tired we had some fried rice (vegetarian ) it is so nice but plenty in a plate.
Next day morning it is the breakfast time as usual in all other hotel , there bread butter and jam, rice and fried rice, some scrabled eggs, some beans . some salad, some fruits.
There is also a girl by the name of Haesty(pardon me if the spelling is incorrect). a very nice girl and very helpul to us as everytime we want to go out we ask heer advice. She is there to tell us the problems we may face. All the staffs are very well mannered and I see them they speak in Indonesian language in a well mannered way. Even the security takes the car/vehicle /taxi nuber as we leave the hotel. Most of the time when we lleave we usually take the Bluebird group as it is safe and recomended by the Ibis group.. and we never encountered any problems unlike the malaysia /K.L. taxi drivers. On the whole I love the hotel and the staffs. Next time I may think of buying somethings for them When in this hotel never foget to bring mosquito repellent with you as there are mosquitos. Believe in Human but not mosquitos.

Room Tip: Ask for rooms facing Jl. Wahid Hashyim
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank santhira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
70 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed January 12, 2013

I review this hotel while still in the establishment. This hotel is situated in a location where almost everything is within easy reach; restaurants (Minangkabau, Chinese Muslim, seafoods, steak and Indonesian foods), food hawkers (sate, noodle soups, mutton soups ect.), spa and health facilities (Bersih dan Sehat), cinema, convinient shops (K Circle), traditional market (Gondangdia) and supermarket (Ramayana).

I checked in on 11 January and going to check out today, 13 January 2013. It took about 30 minutes from Jakarta airpor to this hotel. I chose Borobudur taxi company which used meter, and paid Rp 100,000 fare plus Rp13,000 for toll and Rp 10,000 for airport charge. Make sure you give exact amount of money to pay toll because taxi drivers here often give excuse not to return the balance to you. On the midnight of arrival i saw a woman sitting ang smoking in front of the hotel enntrance; looked like prostitute waiting for customer...

The hotel room is clean even though it uses cheapish materials. The shower head needs change as water is going everywhere from it. So is the tap of the sink. The mug in the room need a good scrub because you can see tea stain in it.

I did not chose to have breakfast in this hotel because of the steep price (about Rp 75,000) and also because it does not have much choice, based on other Trip Advisor comments. So i had my breafast at a restaurant called Dapur Indonesia. It is open 24 hours. I had 'bubur ayam' or chicken porridge (Rp15,000) and hot tea (Rp7,000) plus tax 10%. Very filling and yummy indeed.

It helps that you bring extension wire if you want to charge your mobile phone and computer at the same time because ther is only one power point available to use in the room. Also if you are fussy like me, bring extra cloth hanger ( to hang your business clothes as soos as you arrived so that it does not crease)? and slippers.

If you want your own toileteries you can buy them from Ramayana Supermarket not far from the hotel, or from a convinient shop called K Circle. The price difference between these two establishments is about Rp1200 per item. So pick your chose.
I will stay here next time.

Room Tip: I stayed in room 403 facing the road but it was ok. No noice heard at all.
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Titi Rahmawati H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 28, 2012

It was a bad experience for me when I ask for borrow some of the item , like adaptor for me to charge the phone and the room or reception does not have anymore . I felt they are not sincere for it . I hope they can improve as I compare with Australia hotel . They are more responsible and well trained .

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carolhii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Jakarta Arcadia

Property: Ibis Jakarta Arcadia
Address: Jln. KH Wahid Hasyim No 114, Jakarta 10340, Indonesia
Location: Indonesia > Java > Jakarta
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #117 of 462 Hotels in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Jakarta Arcadia 3*
Number of rooms: 93
Official Description (provided by the hotel):
The Arcadia Hotel is strategically located in the City Center, close to the Jakarta central business district, banks, embassies, big shopping centers, cinemas, amusement centers and other attractive places you would like to visit and therefore ideally located for both business and leisure travelers. Featuring 93 comfortable rooms, a bar and our “La Table” restaurant, you simply can’t go past this charming boutique-style hotel. The Soekarno Hatta International Airport is only 45 minutes away.free wi-fi in the rooms and all our outlets ... more   less 
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Also Known As:
Ibis Arcadia Hotel Jakarta
Ibis Hotel Jakarta
Ibis Hotel Arcadia

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