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“Good Service & Need to Renovate and Upgrade Hotel Quality”

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Ibis Jakarta Kemayoran
Ranked #155 of 464 Hotels in Jakarta
Bandung
Level 6 Contributor
80 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Good Service & Need to Renovate and Upgrade Hotel Quality”
Reviewed April 12, 2013

Stayed for 1 night, and had late check in. Did not realize that hotel fully booked during my stayed. reception staff was very friendly, and did not need to take much time to have my room card. Going up with bellboy, he was also very friendly and knew from him the hotel first launched in 1994.

The room price was good. the room was meet the standard, and spacious enough for ibis level. amenities provided were simple enough, but need to be improved since i could not find the toothbrush set in bathroom.

location nearby the hotel was good, near to jakarta expo kemayoran, monas, and gambir train station.

try to dine in the restaurant, the variety of food and beverage was good. indonesian and western food were there. ordered fried of gurame fish and grilled red snapper. both have a delicious taste. price for the food and beverage was slighlty overprice, lucky as an accor advantages plus member, i got discount 50% off for food and 15% for beverage.

my suggestion, the room quality need to be upgraded (bed quality, room furniture quality, water shower pressure) for fresher look and achieve guest expectation

overall, the service was awesome, just need to renovate and upgrade room quality.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adhiegunadharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis_Kemayoran, Manager at Ibis Jakarta Kemayoran, responded to this review, April 15, 2013
Dear Mr. Adhie,

We very much appreciate your comments regarding your stay at the Ibis Jakarta Kemayoran. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Teuku Rusiansyah
General Manager
Ibis Jakarta Kemayoran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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327 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
surabaya
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 3, 2013

thank you for your service as long as i stay there. i am satisfied with the service of the staff hotel the accuracy and speed of services such as check in, check out etc. It is my pleasure to have time there. i am not satisfied only one thing the room is too small for my trip.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank asf1Surabaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis_Kemayoran, Manager at Ibis Jakarta Kemayoran, responded to this review, April 9, 2013
Dear Sirs/Madam,

We very much appreciate your comments regarding your stay at the Ibis Jakarta Kemayoran. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Teuku Rusiansyah
General Manager
Ibis Jakarta kemayoran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denpasar, Indonesia
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed March 26, 2013

i was stay at Ibis Jakarta kemayoran on 19 - 20 March 2013, good location, the room was clean, service was good, especially for reception who help me to print out my file, and bellboy his name Aman. everything is exellent.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank satia w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis_Kemayoran, Manager at Ibis Jakarta Kemayoran, responded to this review, April 9, 2013
Dear Ms. Satia,

We very much appreciate your comments regarding your stay at the Ibis Jakarta Kemayoran. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Teuku Rusiansyah
General Manager
Ibis Jakarta kemayoran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 17, 2013 via mobile

Pleasant stay, polite and fast service,good location but there are not a lot of eateries around the area.
The employees were really nice to me always checking if everything was fine and are willing to answer any questions.
Will be better if they have Wireless internet in the rooms.

For the budget it was worth it!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Idahtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis_Kemayoran, Manager at Ibis Jakarta Kemayoran, responded to this review, March 21, 2013
Dear Sirs/Madam,

We very much appreciate your comments regarding your stay at the Ibis Jakarta Kemayoran. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Teuku Rusiansyah
General Manager
Ibis Jakarta kemayoran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed March 14, 2013

I stayed here for four nights with my boyfriend because we had to attend IFFINA 2013.
Eventhough the building looks old from outside, but the room inside is clean, the bed is very big and comfortable.
The breakfast was great and the restaurant is beside the swimming pool.
I couldn't hang out in the places around the hotel but we went by taxi to Ancol, Plaza Indonesia, and Grand Indonesia. You can also go to Mangga Dua. It's not far if you go by taxi and the taxi isn't expensive, just don't forget to use Blue Bird taxi. We tried also to go by bajaj, it was very funny.
The staffs in the hotel aren't very friendly, but the service is quite good and the price isn't expensive.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yoan_agusta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis_Kemayoran, Manager at Ibis Jakarta Kemayoran, responded to this review, March 17, 2013
Dear Yoan,

We very much appreciate your comments regarding your stay at the Ibis Jakarta Kemayoran. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Teuku Rusiansyah
General Manager
Ibis Jakarta kemayoran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paihia, New Zealand
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 5, 2013

I booked this hotel as the property I wanted was fully booked, however it was highly recommended by my colleague. I am very pleased to say that I enjoyed my stay a lot. The service was good and the rooms was spacious and clean. Breakfast was rather limited but I frankly couldn't ask for more for this price. Room service was great!

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fionalodge_80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis_Kemayoran, Manager at Ibis Jakarta Kemayoran, responded to this review, March 15, 2013
Dear Paihia,

We very much appreciate your comments regarding your stay at the Ibis Jakarta Kemayoran. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Teuku Rusiansyah
General Manager
Ibis Jakarta kemayoran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level 4 Contributor
44 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed February 26, 2013

I would recommend this hotel to anyone who plan to catch the train from Gambir Railway station. It's very closed and you will just take only 10-15 minutes to there.

There room is fine and clean with basic accommodations.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nat P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ibis_Kemayoran, Manager at Ibis Jakarta Kemayoran, responded to this review, March 3, 2013
Dear Mrs. Nattha

We very much appreciate your comments regarding your stay at the Ibis Jakarta Kemayoran. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Teuku Rusiansyah
General Manager
Ibis Jakarta kemayoran
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Jakarta Kemayoran

Property: Ibis Jakarta Kemayoran
Address: Jln. Bungur Besar 79-81, Jakarta 10620, Indonesia
Location: Indonesia > Java > Jakarta
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Jakarta Kemayoran 3*
Number of rooms: 130
Official Description (provided by the hotel):
Right in the heart of historical Jakarta, Hotel Ibis Kemayoran is close to the Jakarta fairground, 25 minutes from Soekarno Hatta International Airport, ten minutes from the Mangga Dua shopping area in Chinatown, and five minutes from Gambir railway station. ... more   less 
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Also Known As:
Hotel Accor Kemayoran Jakarta

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