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“Nice place to use as a launch pad whilst on holidays” 4 of 5 bubbles
Review of Avissa Suites

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Avissa Suites
Ranked #113 of 453 Hotels in Jakarta
Certificate of Excellence
Kuala Lumpur
Level Contributor
72 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Nice place to use as a launch pad whilst on holidays”
4 of 5 bubbles Reviewed April 4, 2013

When a group of friends decided to go on holiday, we decided to look for a cheap place to stay. A bit skeptical of this one, but on getting there, I was quite happy to see the front staff being competent and very helpful. Our rooms were spacious and had pretty much what we needed. Internet access was great will all devices. Breakfast provided was not too shabby although tended to be the same everyday. But it was ok when you're with friends. Laundry was free for 4 pieces daily even though it took overnight to return. I've never been to a hotel with free laundry service before and was pretty chuffed.

What else can I say except that it was good value and we had no regrets.

Location wise, a bit off the beaten track, but near enough to most places we wanted to veg out in. Cab fare averaged out at USD2.00 for trips to the malls and there are 2 convenience stores nearby which means I can get my munchies at all hours of the night. Oh, they even arranged a massage for us just after midnight.

I'll certainly recommend Avissa to people on a budget or otherwise. Great value staffed by nice people. Sometime felt like I was in my apartment back home.

  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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128 reviews from our community

Traveler rating
    33
    69
    18
    5
    3
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Denver, Colorado
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed April 3, 2013

I love this place. It's right in the center of Jakarta, is super clean, super cool and also affordable! Serious props to whoever designed this place, because it's just beautiful and the indoor pond and natural lighting elements are great touches. You can't do better for the same price in Jakarta. Seriously.

  • Stayed May 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ZReff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 28, 2013

We stay for visit our family from China. Our english not so good. We thank you so much. We choose this new hotel because the picture looks nice room. But what we like and thank you so much because reception employee always give help even many many guest in lobby, they always give time including find info, address, call taxi. Same in bar and restaurant too, everybody helpfull. Cleaner in the room, also always help for our medicine. We try Oxtail, it is good taste, first time experience. Hotel is nice. Employee very good. Thank you. We come back next July.

Room Tip: Easy to eat. Many restaurants.
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank xieming79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eka Handaya W, Guest Relations Manager at Avissa Suites, responded to this review, March 29, 2013
I am happy that you and your family had a good time with us. Oxtail is one of the best food in many restaurants in Jakarta. I am glad you tried and liked it!

Thank you for sharing your compliments here on TripAdvisor. We are happy that you enjoyed your stay with us. We will be looking forward to your next visit, be it for business or leisure the next time round!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 27, 2013

We have been staying at Avissa Suites since it opened in middle of 2011 and it just keeps getting better. At first it was a hidden gem and the more we talked about it the more we realized how many of our friends also stay there regularly.
Best money to value. The staff is very friendly and helpfull. No issues so far. My only complaint would be the taxi during morning kinda hard to get. Overall we enjoyed the hotel so much we will go back. You won't be disappointed.

Room Tip: Suites room no 302 is spacious
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eka Handaya W, Guest Relations Manager at Avissa Suites, responded to this review, March 27, 2013
Dear Michael T,

Thank you for your loyalty staying at Avissa Suites. We are constantly improving our service towards our customers and we are currently in the process of adding new facilities for the added convenience of our guests (our restaurant will not only be open for breakfast but also for lunch and dinner, and we are also going to add a room service facility for all of our guests).

Addressing your concern regarding the long wait for taxi during rush hour (morning & usually after office hour between 5-7pm), our receptionist staffs will be more than happy to order you a taxi on the day or night before, so that the taxi will already be ready for you on your own designated time and therefore will significantly reduce your waiting time.

Thank you and we are looking forward for your future stays with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albury
1 review
4 of 5 bubbles Reviewed February 24, 2013

I have stayed at Avissa twice in 3 months.

The positives:

1) Excellent location in the heart of Jakarta's commercial district.
2) Modern (but not luxurious) rooms
3) Free and reliable WIFI
4) Free overnight drycleaning service
5) Friendly front desk staff
6) Sub-$100 p/n

The negatives:

1) Poor kitchen amenities
2) Poor bathroom amenities
3) Shower pressure and temperature temperamental, or non-existant
4) Smell

Two important issues re: the negatives. Firstly, when maintenance work is being carried out - especially regarding water - it is common courtesy that you would advise your guests. For 3 nights there was no water (and no showers) without any prior notification. When questioned, I was advised that maintenance works were being undertaken for a few hours. Whilst I understand that maintenance has to take place from time to time, why wouldn't management have simply left a note under everyone's doors in advance? Simple communication. Secondly, there is a serious problem with the hotel's plumbing. Water pressure varies and there was a foul smell from the kitchen and bathroom pipes that was known to management, because deoderisers were placed under the kitchen sink and next to the toilet.

Overall I would still recommend this hotel for price, modern rooms and location, but there are some serious issues management must address.

Some other suggestions to management:

1) Turn on some music in the dining room serving breakfast....it is quieter than a cemetary!
2) Ipod speaker dock in rooms
3) Get rid if the terrible push button soap/shampoo dispenser....Avissa is meant to be a hotel, not a backpacker hostel.
4) Add some amenities in the kitchen

  • Stayed January 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank KathyCBAlbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eka Handaya W, Guest Relations Manager at Avissa Suites, responded to this review, March 27, 2013
Dear KathyCBAlbury,

Thank you for sharing your thoughts about us. Avissa Suites continuously improving and upgrading our service and facilities in order to ensure our guests' convenience. And now, thanks to your suggestion, we have installed speakers in our restaurant and have music for an added relaxing ambiance.

For the added of our customers, our restaurant will not only serve breakfast but also lunch and dinner. We will also have a room service facility soon.

We hope you will be back to enjoy these changes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed January 23, 2013

Booked a room here coz it was close to a meeting i had to attend at 7am the next morning. It had been a long day at work and was already 1am when i checked in. The frontdesk, handing me my keys, said the water was out due to some leakage but it would come back on at 3am. Long story short i couldnt shower till 4am and dat was coz they brought me up water in buckets coz as it turns out, on top of water leakage my shower was busted as well. Breakfast was bad held in a tiny room. Room was nice and big. This was originaly a residence but i dont think its ready to be a hotel. Service sucked for the prize i had to pay for it.

  • Stayed December 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank TravelsInPairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed November 5, 2012

A good choice for long stay business traveller in center biz district of Jakarta. Access to every place is easy. Worthed value.
An improvement for the bfast menu needed.
Room is clean and comfort. Friendly services from Mr Bintang and his friend. The fish pond s relaxing

Room Tip: The suite room is the best choice and worthed
See more room tips
  • Stayed August 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Vinna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Avissa Suites

Property: Avissa Suites
Address: Karet Pedurenan St. no. 19, Jakarta 12940, Indonesia
Location: Indonesia > Java > Jakarta
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #113 of 453 Hotels in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Avissa Suites 3*
Number of rooms: 100
Official Description (provided by the hotel):
Whether you're a tourist or traveling on business, Avissa Suites is a great choice for accommodation when visiting Jakarta. This 3-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.The facilities and services provided by Avissa Suites ensure a pleasant stay for guests. This hotel offers numerous on-site facilities to satisfy even the most discerning guest. Free High-speed WiFi in all rooms and TV Cable with 90+ channels (26 channels in HD/High Definition) are provided.All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers wonderful recreational facilities such as garden, fitness center, golf course (within 3 km) to make your stay truly unforgettable. Avissa Suites is a smart choice for travelers to Jakarta, offering a relaxed and hassle-free stay every time. ... more   less 
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