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“Very nice breakfast, good location” 3 of 5 bubbles
Review of Pullman Jakarta Central Park

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Pullman Jakarta Central Park
Ranked #24 of 453 Hotels in Jakarta
Certificate of Excellence
Amsterdam, The Netherlands
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Very nice breakfast, good location”
3 of 5 bubbles Reviewed April 29, 2014 via mobile

Pullman Central Park is situated next to a mall and Tribeca park, where you can find restaurants and cafes. Especially Liberica has a nice vibe to it. Rooms are ok. We stayed here 2 years ago as well after it had recently opened and we noticed that the maintenance is lacking. The bathroom area should be cleaned better.
Breakfast was very good. A large selection of food, including some healthier ones, such as celery and dragon fruit juice. Also, the hotel is a good option if you don't want to stay too far from the airport, which is an approximate 45-minute drive...but of course in Jakarta you may never know how long it really takes...

Stayed April 2014, traveled with family
Helpful?
Thank Ko_020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review, May 1, 2014
Dear Ko_020,

Warmest greetings from Pullman Jakarta Central Park.

Thank you very much for sharing the elements of your recent experience at our Hotel on Trip Advisor.

It is much pleasing to see that, likewise to most of our guests, our breakfast as well as our strategic location being adjacent to Central Park Mall and a short distance to and from Soekarno-Hatta International Airport have contributed to your satisfaction.

In regards to the maintenance improvement, it would be highly appreciated if you could elaborate more this point by writing us an email. Therefore, evaluation and improvement could be carried out accordingly based on your highlights. For further contact, kindly write us at H7536-qm@accor.com.

Please accept my most sincere apology as your bathroom was not maintained in its cleanest condition. You can rest assured we have shared the elements of your review in details with our Executive Housekeeper for immediate improvement.

Once again thank you and we look forward to welcoming you again soon.

Yours sincerely,


Dominique A. Albero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,783 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (243)
Date | Rating
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Singapore, Singapore
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed April 29, 2014

I keep coming back to the Pullman Central Park and it is not only my favorite hotel in Jakarta, it is one of my favorites worldwide.

Funky rooms, decent - although up-creeping prices - wonderful staff, a great location just next to Central Park Mall with lot's of eateries and great location for transportation for travelling to meetings or customers coming to see me (BIG thing in Jakarta).

I am looking forward to coming back in June.

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Carisa78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review, April 30, 2014
Dear Carisa78,

Warmest greetings from Pullman Jakarta Central Park.

Thank you very much for sharing the elements of your recent experience at our Hotel on Trip Advisor.

It is much pleasing to see that, likewise to most of our guests, the staff friendliness, rooms as well as our strategic location being adjacent to Central Park Mall have contributed to your satisfaction.

We are looking forward to having the pleasure of welcoming you back on your next visit to Jakarta.

Yours sincerely,


Dominique A. Albero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ipswich
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed April 28, 2014

An excellent hotel with the usual facilities you would expect from this class of hotel. Excellent breakfast and nice rooms. Fast, efficient and always friendly staff. Situated next to a major shopping mall complex. The only annoyance to report are the lifts, they are a bit quick to close and you need to swipe your room key before you push the button and you don't get a lot of time to to do this !

  • Stayed April 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cleversod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review, April 30, 2014
Dear cleversod,

Warmest greetings from Pullman Jakarta Central Park.

Thank you very much for sharing the elements of your recent experience at our Hotel on Trip Advisor.

It is a pleasure to know that you have enjoyed your stay with us; and you are satisfied with our breakfast, rooms, and the staff friendliness.

We have good note of your remark regarding the lift doors. You can rest assured we have shared the elements of your review in details with our Engineering Department for further improvement.

Once again thank you and we look forward to welcoming you again soon.

Yours sincerely,


Dominique A. Albero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 28, 2014

stayed in the Pullman Central Park during a short two day trip to Jakarta. overall a very nice hotel , all employees encountered were very pleasant and helpful . The room on the executive floor was comfortable and well maintained. Executive lounge staff very friendly. The hotel is adjacent to two big malls which offer plenty of restaurant choices.

  • Stayed April 2014, traveled solo
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank OliverTritschler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review, April 30, 2014
Dear OliverTritschler,

Warmest greetings from Pullman Jakarta Central Park.

Thank you very much for taking the time to share your experiences at Pullman Jakarta Central Park on the TripAdvisor.

It is a pleasure to know you have enjoyed your stay with us; and you are satisfied with our room, strategic location being adjacent to Central Park Mall and services rendered by our team.

Thank you once again for your review and I look forward to welcoming you again at our hotel in a not too distant future.

Yours sincerely,


Dominique A. Albero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bandung, Indonesia
1 review
5 of 5 bubbles Reviewed April 24, 2014

I stayed at this hotel two nights to enjoy the holidays with my family . I arrived at the hotel earlier than normal check -in time when I entered the lobby I was in the escort by the bellman to check in at the executive lounge . when he got in the executive lounge I was greeted by a reception with a full warm-hearted . I got a room upgrade to executive suites as my request for a non smoking room and when the hotel was full occupied . I am very grateful and appreciate that this has been done by staff , special thanks to Andres, executive lounge because it helps me to get a non- smoking room , which I appreciate him very attentive to my son because he knew the room smoking is not good for my son and for the waiters in executive lounge are very friendly when offers a welcome drink . for the executive suites of rooms are very nice and suitable for families . the pool is very nice . I will come back again to this hotel again if I am planning a vacation . Modern design and closed to the mall .

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hendra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review, May 1, 2014
Dear Hendra L,

Warmest Greetings from Pullman Jakarta Central Park.

Thank you very much for sharing the elements of your recent experience at our Hotel on Trip Advisor.

It is pleasure to know that you have enjoyed your stay; you are satisfied with our products and services rendered by our team.

We have taken good note of your kind remarks about our associates. We will be sharing with all of them your appreciation which will, un-doubtfully, give them further satisfaction in providing the best of service to all our guests.

We are looking forward to having the pleasure of welcoming you again in the future at Pullman Jakarta Central Park.

Yours sincerely,


Dominique A. Albero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
368 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 274 helpful votes
4 of 5 bubbles Reviewed April 24, 2014

It was just a quick one night stay at the Pullman - first time in this brand of Accor.

The hotel is on the 'easier' side of Jakarta in terms of getting from the airport nonetheless it still took 1.5 hours - plan ahead. But it was only 25 minutes to get back - Jakarta traffic is strange and horrible.

The hotel feels light and airy. It felt somewhat like a W hotel and somewhat like an Aloft. I was expecting something more formal but I guess that would be more Sofitel. Art work throughout the hotel is interesting but seems to try a bit too hard.

Staff were excellent and nice to deal with at every encounter. Breakfast buffet is over the top, including sushi and lots of other breakfast cuisines. Pool looked great, good variety of gym equipment, including TRX in the relatively small gym. Public spaces were nice but the use of fragrance and deordorizers were a bit over powering in many places.

Room was a bit small and bit of an interesting layout with the shower in the centre of the room. Otherwise, room was well appointed and bed was very comfortable.

Hotel is attached to a relatively good mall with a nice foot massage place in the basement which was excellent and inexpensive.

i'd stay here again.

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BusyFlyingAround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review, May 1, 2014
Dear AndrewW2,

Warmest greetings from Pullman Jakarta Central Park.

Thank you very much for sharing the elements of your recent experience at our Hotel on Trip Advisor.

It is much pleasing to see that, likewise to most of our guests, the staff friendliness, breakfast, gym, pool, as well as our strategic location being adjacent to Central Park Mall and a short distance to and from Soekarno-Hatta International Airport have contributed to your satisfaction.

Moreover, we would like to inform you that our room size has been set out to accord with the overall concept of our property interior design, Pop Art with minimalist raw industrial concept, and we would like to apologize if you found it discommodious.

Once again thank you very much for sharing your experience with us.

We are looking forward to having the pleasure of welcoming you again in the future at Pullman Jakarta Central Park.

Yours sincerely,


Dominique A. Albero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Jakarta Central Park

Property: Pullman Jakarta Central Park
Address: Jl. Let. Jend. S. Parman Kav. 28 | Podomoro City, Jakarta 11470, Indonesia
Location: Indonesia > Java > Jakarta > Grogol Petamburan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#10 Romantic Hotel in Jakarta
#14 Business Hotel in Jakarta
#20 Spa Hotel in Jakarta
#22 Family Hotel in Jakarta
#24 Luxury Hotel in Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Jakarta Central Park 5*
Number of rooms: 317
Official Description (provided by the hotel):
Occupies strategic location in the heart of vibrant west Jakarta for business and leisure traveller, Only 25 minutes from Jakarta International Airport and approximately 15 minutes to central business district. The only Pullman adjacent to award winning Shopping Mall, Central Park and only few minutes away from Taman anggrek mall and Mall Ciputra Jakarta. A Suitable venue for meetings and social events while Collage offers a contemporary design for a different dining experience. ... more   less 
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Also Known As:
Pullman Jakarta Central Park Hotel Jakarta

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