Location is good but quite a long walk to the main road. The street where the hotel is located is not well kept and have shanties but I did not feel it was dangerous. There was a good and big Chinese restaurant in the same street. But having said that, it is only 3 minutes to Mangga Dua shopping center so that's a big plus. Taxis are not easy to come by and the waiting White Horse limo taxi charges double to triple sometimes quadruple what metered taxis would charge. Get a Blue Bird Group taxi as they always use the meter and don't negotiate the price before the trip.. Most staff know basic English and I hope they improve so communication will be easier.
One in our group called to say that their aircon did not work well. they promptly upgraded them to a bigger room with good air conditioning they asked why they did not have a ref.In five minutes a guy brought in a ref and stocked it.
Overall I like the hotel. It gives me good value for money. It was a very enjoyable stay, mostly smooth and very good accommodating and gracious staff.
- Official Description (provided by the hotel):
- 200 Metres from shopping centre ITC Mangga Dua, Best Western Mangga Dua Hotel and Residence features modern air-conditioned rooms. It also has an outdoor pool, a 24-hour front desk and a free shuttle service to popular shopping areas. Rooms at the Mangga Dua Best Western offer cable TV, a fridge and coffee/tea making facilities. A personal safe is included. The en suite bathroom comes with a hairdryer. Guests can enjoy free Wi-Fi at the lobby. The Best Western Hotel and Residence provides a concierge, baby-sitting services and car rentals. International dishes are served at Batavia Coffee Shop, while snacks and beverages can be enjoyed at the Bar-Lounge. Room service is available 24 hours. Best Western Mangga Dua Hotel and Residence is less than 5 minutes' drive from amusement parks Sea World and Dunia Fantasy. Soekarno Hatta International Airport is 30 km away. ... more less
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