Booked a room on last minute was taken care easily. Stop by port-cochere, greeted and welcomed by security officer. A quick check in and the receptionist just giving out the room key, would be good if he offered assistance with my luggage. But don't bother as we didn't bring so much luggage. When we arrived in the room, we were surprised as the room was bigger enough for me and the family. the room has a good city view on 30th floor. The bedroom was spacious and modern style.
The next morning, we went down for breakfast. It served various selection of breakfast menu. Have to wait for a little longer for an omelet but the taste was good. The service was good when they're busy with other guests, the waitress cleared up our table quite often.
The things that can be improved were the AC in the room was quite noisy and we got to wait for almost 30 minutes for the lift after swimming. The lift was only three when they served a lot of guests ups and down from lobby to 31st floor.
Overall, the short holiday was amazing and my family enjoyed staying there, would really love to go back.
- Official Description (provided by the hotel):
- 200 Metres from shopping centre ITC Mangga Dua, Best Western Mangga Dua Hotel and Residence features modern air-conditioned rooms. It also has an outdoor pool, a 24-hour front desk and a free shuttle service to popular shopping areas. Rooms at the Mangga Dua Best Western offer cable TV, a fridge and coffee/tea making facilities. A personal safe is included. The en suite bathroom comes with a hairdryer. Guests can enjoy free Wi-Fi at the lobby. The Best Western Hotel and Residence provides a concierge, baby-sitting services and car rentals. International dishes are served at Batavia Coffee Shop, while snacks and beverages can be enjoyed at the Bar-Lounge. Room service is available 24 hours. Best Western Mangga Dua Hotel and Residence is less than 5 minutes' drive from amusement parks Sea World and Dunia Fantasy. Soekarno Hatta International Airport is 30 km away. ... more less
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