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Jakarta
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Traveler rating
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All reviews bussiness trip excellent service unique concept swimming pool view great hospitality keep up the good work memorable stay stayed for nights special thanks front office nice stay check in process breakfast menu the hotel staff spacious room recommend this hotel room service
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11 - 16 of 134 reviews
Reviewed January 16, 2020

We were staying at the excutive room, and the room was clean and spacious, delicious breakfast, also amazing staff especially Ranny who helped us alot during our stay. Great job Novotel Jakarta Cikini!

Date of stay: January 2020
Trip type: Traveled with family
Thank Adamhermawan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelcikini, General Manager at Novotel Jakarta Cikini, responded to this reviewResponded January 19, 2020

Dear Adamhermawan,

Thank you for taking your precious time in writing this wonderful review at TripAdvisor. We are glad that you chose Novotel Jakarta Cikini during your visit in Jakarta.

Thank you for your recognition for our colleague, Ranny. I shall make sure she receive your positive comment. We sincerely appreciate your feedback and are looking forward to welcoming you back in the near future.

Kind Regards

Sunardi Song
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2020

My first time stay at this hotel. All the staff very nice and the room clean. Breakfast is average.
We stay at connecting room
My sons verry happy at hotel
The swimming pool clean
But the price little bit expensive

Date of stay: September 2019
Trip type: Traveled with family
Thank cindra_nsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelcikini, General Manager at Novotel Jakarta Cikini, responded to this reviewResponded 3 weeks ago

Dear cindra_nsr

Thank you for taking the time to share your feedback via Tripadvisor following your recent stay with us.

We are delighted to know that you enjoyed the stay with us. However we regret to know you didn't satisfied with our breakfast. We will share this to our Kitchen team as an encouragement to maintain our quality of service.
It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again.

Warm regards,


Sunardi Song
General Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2020 via mobile

my breakfast was very pleasant, the service was very good at this hotel, i felt very comfortable, and i remember the hotel staff named supi was very polite and kind, thank you Novotel hotel for having me, can't wait to come in again

Date of stay: January 2020
Trip type: Traveled on business
Thank taufkrhmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelcikini, General Manager at Novotel Jakarta Cikini, responded to this reviewResponded January 19, 2020

Dear Taufkrhmn,

Thank you for taking your precious time in writing this wonderful review at TripAdvisor. We are glad that you chose Novotel Jakarta Cikini during your visit in Jakarta.

Thank you for your recognition for our colleague, Supi. I shall make sure he receives your positive comment. We sincerely appreciate your feedback and are looking forward to welcoming you back in the near future.

Kind Regards

Sunardi Song
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2020 via mobile

First time to try this hotel. Restaurant was very clean. Thank you Hario for assist me at restaurant. His service was excellent and friendly. He always smile and have good attitude. I am really happy and the food is good.

Date of stay: January 2020
Trip type: Traveled with family
Thank vanidop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelcikini, General Manager at Novotel Jakarta Cikini, responded to this reviewResponded January 19, 2020

Dear Vanidop,

Thank you for taking your precious time in writing this wonderful review at TripAdvisor. We are glad that you chose Novotel Jakarta Cikini during your visit in Jakarta.

Thank you for your recognition for our colleague, Hario. I shall make sure he receives your positive comment. We sincerely appreciate your feedback and are looking forward to welcoming you back in the near future.

Kind Regards

Sunardi Song
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2019

Me and my brother and sister were staying in #1111 and it’s super near to the lift. The room are so cozy i’m telling you. The TV channel is so much choices.
Thank you to Mr. Wisnu and ms. Anindita also abd. Rohim who handle our check in and check out process. Thanks to Ms. Weni and Ms. Charnita who handle our Reservasi. I’m honour
Aanndd, the breakfast Sooo much choices and the taste is super nice . Thanks To ms Mita who welcoming us
We will defenitely coming Back!!
Thank you Novotel Cikini

Date of stay: December 2019
Trip type: Traveled with family
Thank Passenger786282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
novotelcikini, General Manager at Novotel Jakarta Cikini, responded to this reviewResponded January 19, 2020

Dear Passenger786282,

Thank you for taking your precious time in writing this wonderful review at TripAdvisor. We are glad that you chose Novotel Jakarta Cikini during your visit in Jakarta.

Thank you for your recognition for our colleagues, Wisnu, Anindita, Rohim, Ms. Weni, Ms. Charnita and also Mita. I shall make sure they receive your positive comment. We sincerely appreciate your feedback and are looking forward to welcoming you back in the near future.

Kind Regards

Sunardi Song
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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