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“value for money”

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HARRIS Hotel & Conventions Kelapa Gading Jakarta
Ranked #42 of 464 Hotels in Jakarta
Certificate of Excellence
Manila, Philippines
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“value for money”
Reviewed January 31, 2014

My office booked me in this hotel for a business trip. We needed a budget hotel because the project I was working on didnt have a big budget. I stayed here for 5 days and it provided pretty much all the basic things that you would expect from a hotel. The room was clean with a nice bed, more spacious than your typical budget hotel. It had more than enough closet room.

I stayed in my room for pretty much the whole trip only stepping out for meetings, and the staff made sure that my complimentary supplies - coffee, tea, sugar which I consumed a lot of while working on my computer the whole day - was well stocked. They would even replenish more than once during the day which is not SOP for most hotels. WIFI was fast and dependable, which ensured I didnt have issues sending through the large files I needed to send through to our office.

The room service food was delicious and affordable. I really enjoyed sampling the Indonesian cuisine in their menu. Best of all, the hotel is attached to a big mall, which allowed the conveniences of stepping out to grab any necessities you might need - food, groceries, etc.

Room Tip: There are designated smoking and non-smoking rooms, so make sure to indicate this while booking.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelt0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review, February 2, 2014
Dear Valued Guest,

Thank you for choosing HARRIS Kelapa Gading during your stay in Jakarta.

We are glad to read that you had a good stay with us, and be certain that we highly appreciate the time you took to share your review about our Hotel and its surrounding area.

We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you.
Kindly be informed that the Hotel has been classified and certified as a 4 star hotel by the Hotel Association of Indonesia.

Please, be sure that your comments have been warmly welcome by our players, and that we will remain focus in order to improve our services and facilities, and committed to try to always positively surprise you.

Wishing you a pleasant day ahead, and we do hope that your pleasant experience will bring you back to our Hotel in the near future.

HARRISly Yours,
Jean-Pierre SERFATY
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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621 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Thai first
  • Any
English first
Jakarta, Indonesia
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 29, 2014

We booked the deluxe room during our stay here. Honestly it's too big for just the 2 of us :D We got a big living room and a small bar, 2 bathrooms (1 for guest and 1 inside our bedroom). The bedroom is also spacious. The bed is comfortable. Too bad they didn't include breakfast and the swimming pool is too small for my opinion.

Location is also great. It's connected to Mal Kelapa Gading. The Taxis always stand by in front of the hotel.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pinkenciel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review, February 2, 2014
Dear Valued Guest,

Thank you for choosing HARRIS Kelapa Gading during your stay in Jakarta.

We are glad to read that you had a good stay with us, and be certain that we highly appreciate the time you took to share your review about our Hotel and its surrounding area.

We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you.

Wishing you a pleasant day ahead, and we do hope that your pleasant experience will bring you back to our Hotel in the near future.

HARRISly Yours,
Jean-Pierre SERFATY
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 5 Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 22, 2014

This is a clean and good location hotel at Indonesia, Kelapa Gading. Beside the hotel is a big shopping mall and go out to the hotel you can see a lot of restaurant, KTV near the hotel.
This location is very convenience for us as we can go out shopping without any transportation and can avoid the super jam in Indonesia.
Second is the staff is very friendly and the service is good. When we are waiting for the reservation and they will serve us a cup of drinks and treat us very polite. That is a good service.
Near the hotel got a good service salon, called Trisno salon. Good price with the good massage and service!!!
The price is reasonable and super cheap for us. You can get a cheaper but good quality room at here.
So if next time go to Indonesia again, I definitely will go to this hotel again.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shin0613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review, January 24, 2014
Dear Valued Guest,

Thank you for choosing HARRIS Kelapa Gading during your stay in Jakarta.

We are glad to read that you had a good stay with us, and be certain that we highly appreciate the time you took to share your review about our Hotel and its surrounding area.

We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you.

Please, be sure that your comments have been warmly welcome by our players, and that we will remain focus in order to improve our services and facilities, and committed to try to always positively surprise you.

Wishing you a pleasant day ahead, and we do hope that your pleasant experience will bring you back to our Hotel in the near future.

HARRISly Yours,
Jean-Pierre SERFATY
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 20, 2014 via mobile

This is a clean, modern hotel with a fresh feel. It has all the necessities for a two-to-three night stay, and direct access to Mall Kelapa Gading for shopping and a huge food court. I Will definitely be staying here again when next in Jakarta and recommend it for anyone looking for a great value, comfortable room.

Stayed January 2014
Helpful?
2 Thank ShanMcKenzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review, January 20, 2014
Dear Mr McKenzie,

Thank you very much for staying with us.

We are glad to read that you had a good stay with us and be certain that we highly appreciate the time you took to share your review about our hotel and its surrounding area.

We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you.

Once again, thank you very much for your review and, we look forward to having the pleasure to welcome you again on your next visit.

HARRISly Yours,
Jean-Pierre SERFATY
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 15, 2014 via mobile

Good location for shopping and eating and avoid traffic jams in jakarta. As we don't have to travel far, most things we can get in the mall attached to the hotel.
We have stayed in this hotel several times, always satisfied with our stays.
Staff are friendly and most speak english to various degrees. Spacious and clean rooms. The suite is good value for a family.

Stayed January 2014
Helpful?
1 Thank MW3388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review, January 16, 2014
Dear Valued Guest,

Thank you for choosing HARRIS Kelapa Gading and sharing your experience during your vacation.

We understand that the strategic location of the hotel next to the Kelapa Gading shopping Mall has been essential to you.

Please, be sure that your comments have been warmly welcome by our players, and that we will remain focus in order to improve our services and facilities, and committed to try to always positively surprise you.

We wish you a pleasant day ahead, and we look forward to having the pleasure to welcome you again on your next vacation.

HARRISly Yours,
Jean-Pierre SERFATY
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level 2 Contributor
5 reviews
Reviewed December 27, 2013

Perfectly adequate hotel for a short stay. Great food court in shopping centre next door. The only things of note were that I booked two rooms about 6 weeks prior to the stay but these rooms turned out to be not next door to each other but two floors apart. Also, there was a pair of musicians playing during breakfast who were very good; my mum requested they play an old indo song and they obliged, playing it very well and pleasing mum no end.

Room Tip: Ask for a room overlooking the pool if possible
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeleniBali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review, December 29, 2013
Dear Valued Guest,

Thank you very much for staying with us.

We are glad to read that you had a good stay with us and be certain that we highly appreciate the time you took to share your review about our hotel and its surrounding area.

We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you.

Your feedback is our most precious source of information in order to try to consistently improve our services and facilities.

We are as well very glad to read that you enjoyed HARRIS life's style and our breakfast.

Wishing you a pleasant day ahead, and we do hope that your fine experience will bring you back to our Hotel in the near future.

HARRISly Yours,
Jean-Pierre SERFATY
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, Shanghai, China
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 26, 2013

I was staying at this hotel in early 2013.
Overall, the facility is very nice.
Clean, comfy bed, friendly staff, good breakfast, with a non smoking environment.

The only downside of this hotel is that, there are too many people staying, but not enough staffs to handle them all, especially during a peak season.
It makes check in, check out, room service and taxi queue rather troublesome because it takes a lot of time to get things done.

As for the price, this hotel is comparably more expensive to the other hotel (in a same star category) just because it is nearer to the mall / shopping center.

So, in conclusion, this hotel is more suitable for a family who wants to shop and dine in a shopping center next to it.
(less hassle for elderly too, since they don't have to walk too far)

As for a single, or with friends kind of traveler, i'd recommend you to choose another hotel that could provide a better facility and service, and a cheaper price too,

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoenathanTan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarrisKG, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review, December 29, 2013
Dear Valued Guest,

Thank you for staying with us and for taking the time to write your review.

Please be sure that your comments have been well noted by the whole team, and that, we are continuously trying to improve our services and facilities in order to meet our guest's expectations.

We as well understand that the strategic location of the hotel next to the Kelapa Gading shopping Mall has been essential to you and family.

Once again thank you very much, and we look forward to having the pleasure to welcome you again.

HARRISly Yours,
Jean-Pierre SERFATY
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HARRIS Hotel & Conventions Kelapa Gading Jakarta

Property: HARRIS Hotel & Conventions Kelapa Gading Jakarta
Address: Blok M Jln. Kelapa Gading Permai Raya, Jakarta 14240, Indonesia
Location: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Jakarta
#29 Spa Hotel in Jakarta
#40 Luxury Hotel in Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — HARRIS Hotel & Conventions Kelapa Gading Jakarta 4*
Number of rooms: 307
Reservation Options:
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Also Known As:
Harris Hotel And Conventions Kelapa Gading

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