The lobby was most unimpressive. The lad managing it was hopeless and extremely disinterested in the guests or helping them in any way. He was far more interested in laying down on the couch and watching TV.
There was plenty of space in our triple room but very little by way of lights. There were tea making facilities but the electric jug had to sit on the floor to be used.
We had major problems with the beds. One in particular had lumps in it that were painful to lie on and the top of the bed was lower than the foot of the bed. We complained twice about it (once even complained in writing) and were promised better beds/mattresses but this never eventuated. The plug wouldn’t come out of the sink and this was supposed to be fixed but never was. The sad thing was the hotel was nearly empty. There was no excuse for such terrible service.
Breakfast was quite OK out the back across the courtyard in a separate room. There were various styles of eggs plus toast etc. The toast was the closest toast we have had to the type we have at home. Most other places the toast/bread was always very sweet.
There was a shortage of hot water in the mornings.
Really the only good thing about this place is its location.More