The St. Regis in Lhasa is a great hotel going dangerously fast down a slippery slope of mismanagement and poor maintenance. The premises are fantastically designed and the rooms are by far the most extravagant and spacious rooms available in Lhasa, but unfortunately, the lack of training of staff, the declining state of cleanliness and the very poor maintenance of the grounds totally overshadows any good feelings you might derive from the architecture and the furniture. Weeds were growing through the wooden slat walkways outside; Paint was peeling off the side of the building; We never got so much as a greeting when we walked in the lobby; Several shied away from us because they were nervous about speaking English; the lady overseeing the lobby lounge didn't even have basic English skills; When we needed help we couldn't find anyone; etc. etc. It made me quite sad, to be honest, that such a wonderfully conceived hotel could leave such a bad taste in my mouth. I do hope for St. Regis' sake and for the sake of the Starwood hotel group, they get their act together and become what their brand says they are.
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- Also Known As:
- St. Regis Lhasa Hotel Lhasa
- St. Regis Lhasa Resort Tibet