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Review Highlights
Mesmerizing Lhasa !!

A very well organized, professional and fulfilling tour of our Lhasa trip. It was great to be... read more

Reviewed 2 weeks ago
S M
8 days Mt. Everest Base Camp tour

Excellent help during the preparation of the tour by a guy with name Murphy. He gave instant and... read more

Review collected in partnership with this attraction

Reviewed March 18, 2019
Freedom47140670895
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Reviewed October 5, 2018

Windhorse Tour was very collaborative in planning our visit to China: they answered quickly any our question or doubt, they satisfied our wishes about itinerary but also suggested something new or different. On the road we had always their assistance if needed. Cars were comfortable and efficient; drivers and guides were very professional. One regret: no chance to talk with the drivers: we dont speak chinese, they speak chinese only.

Date of experience: September 2018
Review collected in partnership with this attraction
Thank Wander178877
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClientR2, Guest Relations Manager at WindhorseTour, responded to this reviewResponded October 16, 2018

Hi Wander178877,

We are incredibly thankful that you took the time out to leave us this positive review! It is our honor to make your trip to China enjoyable, which is also a great motivation for the whole team. We values put client satisfaction as a top priority and we are committed to our clients. It's YOU that makes our job wonderful. We look forward to serving you again.

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Reviewed October 1, 2018

Overall, this agency provided excellent service. But, the accommodation in EBC and Namsto were disappointed. EBC, 10 of us slept in the same camp, while earlier arrangement was 8 only. in Namsto, the hotel provided bad service, did not want to provide hot water, and the bed heater was not function properly.

Date of experience: September 2018
Review collected in partnership with this attraction
Thank AlvenLoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClientR2, Guest Relations Manager at WindhorseTour, responded to this reviewResponded October 16, 2018

Hi AlvenLoh,

Thank you for your valuable review. Your honest feedback is very important for us to improve our service and better meet our future clients' needs.

Thanks for sharing the negative points for the accommodation in E.B.C and Namtso Lake, please kindly note that both places are the remote area with very limited condition, so the lodges there are very basic. However, I believe that the situation will be better as more and more tourists heading to Tibet.

In addition, we will very look forward to meeting you again somewhere in China, and please keep us in mind.

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Reviewed September 7, 2018

I participated in the classic Tibet tour in August 2018. The visits are well organized, the guides are serious and prepared. The agency assist you in all your needs.

Date of experience: August 2018
Review collected in partnership with this attraction
Thank Exploration715595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ClientR2, Guest Relations Manager at WindhorseTour, responded to this reviewResponded September 11, 2018

Thanks for taking the time to share your August Tibet trip. We are really glad to know that your trip went smoothly, the whole WindhorseTour team works hard to ensure every step of the trip was fully delivered. Thank you for being with us and we are looking forward to serve you again soon!

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Reviewed August 29, 2018

All was good.Murphy Feng from Windhorse is a very good professional. I recomend him. our travel to Tibet ( Lhasa, EBC...) was very very good.

Date of experience: August 2018
Review collected in partnership with this attraction
Thank xvilalta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Client R, Guest Relations Manager at WindhorseTour, responded to this reviewResponded August 30, 2018

Hello Xvilalta,

Thank you very mush for leaving your comments here. It’s our pleasure to help your family to organize this trip. Travel in Tibet during the Shoton Festival was a wonderful opportunity to get a better understanding of the local culture. I hope that was a rewarding experience for you and your kids. I’ve heard a lot of good things about you from our local team, and thanks for sending us your photo with Toni, you guys look great.

Please do keep us in mind when you plan your next trip to Tibet or any other places in China.

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Reviewed August 28, 2018

we travel 1 week in tibet with Windhorse. very satisfied with the agency. the previous information was extensive and detailed. the guide and the driver very professional. everything was well organized. The head of the company responded with eficeincia and prontidud to all our mails and call. recommendable and reliable

Date of experience: August 2018
Review collected in partnership with this attraction
Thank viajeros082018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Client R, Guest Relations Manager at WindhorseTour, responded to this reviewResponded August 30, 2018

Hello Viajeros082018,

Thanks for taking your time to share this feedback with us. We appreciate your understanding and cooperation during this whole trip, you've been very kind from your very first email, and we feel honored to help you and your friends to organize this tour.

We always use the local experience Tibet guides and drivers because they know Tibet best. Your compliments are definitely a booster for our team to keep up the good work. We're looking forward to hearing from you again in the near future.

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