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“Decent stay”

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Celebrity City Hotel
Ranked #42 of 1,890 Hotels in Nanjing
Hollywood, Florida
Level Contributor
92 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Decent stay”
4 of 5 bubbles Reviewed April 26, 2013

My client picked this hotel for me. I felt the hotel staff was on the cold side, not much of a greeting and the front desk always seemed to be busy. The room itself was clean and comfortable. The housekeepers were very nice and polite. Breakfast was very nice, lots of selections but the coffee was not desirable. I was shuffled around in my client's car over the weekend so I had no real sense of how far things are. The highspeed train station was 30 mins away and I remember seeing a subway station within 5 mins walking distance. There was an area full of interesting restaurants within 10 mins walking distance from the hotel.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WEBinHarmony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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257 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Russian first
  • Any
English first
Hangzhou, China
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed November 23, 2012

Impressive room, nicely decorated. Extremely soft and comfortable bed, which is a godsend in the land of rock-hard sleeping surfaces. In-room computer is an unexpected bonus.
Easy 3-stop Metro commute to Nanjing Main station for the train to Shanghai and elsewhere.
First flaw is the cable TV- very limited number of English channels. No foreign news channel or sports channel or even Discovery channel in English.
The breakfast is also underwhelming for a "5-star" hotel: many chinese style dishes pre-cooked rather insipidly.
The service is also not 5-star. I was aked to pay a RMB2500 deposit for 2 nights when my organisation had paid for the room and I was charged for more bar fridge items than I used, including a Chinese porridge that I would never dare to eat.
The English used by front desk staff is rudimentary.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rabbitsaysgo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed October 10, 2012 via mobile

Clean and make sure request for high and non smoking floor.
Foreign guests to get use to swarm of guests at lobby and elevators. Sometimes crowded and rowdy at entertainment center.

Bed and bath is comfy.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IamBoey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
142 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed June 9, 2012

I had a very comfortable and well equipped room in this very grand hotel. Price seemed pretty reasonable.
What was not so great was the 'normal' restaurant. Breakfast does not have much western stuff (OK so there are rather few western tourists in Nanjing so far) and there is an army of young waitresses who appear to do nothing at all about from avoid helping you. So having dinner there is like an episode from fawlty towers. I managed to order a beer: Local beer was off so they showed me a bottle of Belgian beer, took it away and came back 5 minutes later with the top off. It was room temperature and when I pointed to the empty bottle (usually understood to mean another one, if indeed you have to ask) they brought the bill! You don't need to speak a foreign language to get that right surely?
I've no idea how to get around and where it is, but it's not a place you'd want to go walking even though it's not far from the new 6 star hotel.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
devon
Level Contributor
50 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed October 7, 2011

Stayed here one night in July on a stopover. As soon as the receptionist saw we were not Chinese they did their best to avoid serving us. However the room, when we eventually got to it was superb. A bit expensive. We had a bit of a winge to the manager and he was most helpful. Consierge was good too.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank issybb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
1,766 reviews
327 hotel reviews
common_n_hotel_reviews_1bd8 666 helpful votes
3 of 5 bubbles Reviewed September 17, 2011

The lobby looks quite grand and the 8-9 year old hotel is undergoing renovation in phases. The front desk gave me a defective room key and after finally entering the room with the working key, I realised I probably got the pre-renovated room. It is old and in a bad state, not to mention small. Old carpet, wallpaper, desk. fittings, but thankfully the tv looks newer and flat screen. There is also a standing shower but it suffers from the same smallness. The breakfast restaurant appears renovated and there is decent food and service. Had to stay here for business and for my next trip back on holiday, would definitely stay in the westin, sofitel or intercontinental

Room Tip: ask for a renovated room i suppose
See more room tips
  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank bcheong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Celebrity City Hotel

Property: Celebrity City Hotel
Address: No.30 Zhongshan North Road, Gulou District, Nanjing 210008, China
Location: China > Jiangsu > Nanjing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 1,890 Hotels in Nanjing
Price Range (Based on Average Rates): $
Hotel Class:5 star — Celebrity City Hotel 5*
Number of rooms: 356
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