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“Excellent Hotel”

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Jinling Hotel Nanjing
Ranked #3 of 1,890 Hotels in Nanjing
Certificate of Excellence
Shanghai, China
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Excellent Hotel”
5 of 5 bubbles Reviewed December 7, 2013

My wife and I booked this hotel for a single night weekend stay in Nanjiing. We chose this hotel based on its location and reviews, and we were not disappointed! The hotel staff was very friendly and welcoming from the minute we arrived. The attached café had a decent menu and the food we ordered was excellent. There was also a buffet option available for both lunch and dinner but we chose not to try it. The room was excellent and satisfying - we reserved on room on high floor and were very pleased. The hotel was very centrally located and near a subway line intersection. Access to the subway was right outside the hotel, and so are a handful of large malls, all accessible from the subway underpasses.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phil J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nan X, Guest Relations Manager at Jinling Hotel Nanjing, responded to this review, December 10, 2013
Dear Guest, Thank you so much for staying with us this time. It is so glad to learn that you have enjoyed your stay and got nice impression of our hotel and Nanjing city. We are appreciated for your support and hope to see you soon at Jinling Hotel. Best wishes to you. Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,235 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Singapore
Level Contributor
138 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
5 of 5 bubbles Reviewed December 3, 2013

The location was ideal, sitting directly above the interchange between Nanjing's two metro lines, making transport to any part of Nanjing a cinch. The hotel's location at the heart of Xinjiekou, linked via metro underpass to many malls and shopping strips made shopping and dining options plentiful.

The service is top-notch and far better than what many other international brands offer. The room is comfortable, clean, elegant and very well-kept. Staff were always helpful and polite. The service standards are high from the reception staff to the wait staff at the restaurant. At check-in, we were escorted to our room and given a personal orientation of the room's features. Big hotel brands can take a leaf from this Chinese hotel. Wifi is free and the signal strength good, no matter where you are in the hotel.

We stayed in Jinling twice in the course of our 11-day trip in China. The second time we stayed, they upgraded us to Jinling Business King room on the higher floors with a great view of the busy Xinjiekou interchange and the Nanjing night scene. My only beef is that they charge for children's breakfasts where many other places have a kids-eat-free breakfast policy as long as the children share the same bed as the parents. But I guess this is the norm for Chinese hotels in general since we were also charged at other places. The Jinling breakfast is worth it though, for its extensive range.

Overall, Jinling is a comfortable haven we look forward to after a long day of sight-seeing. This is a place I would strongly recommend on all counts - location, value, comfort.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chongbrood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nan X, Guest Relations Manager at Jinling Hotel Nanjing, responded to this review, December 6, 2013
Dear guest, Thank you for your positive response and for enjoying your stay at Jinling Hotel Nanjing. We were delighted to know that our staff and service helped make you satisfied. It is our goal to consistently provide superior service and accommodations to each of our guest. We all look forward to serving you again in the near future. Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
253 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
5 of 5 bubbles Reviewed November 24, 2013

I agree with most reviewers — yes, this is an excellent hotel, and yes, I was surprised.

I regrettably only stayed one night (for business). My room was gorgeous and very comfortable. In particular the bathroom was super-high quality. So this property receives many enthusiastic ticks from me.

However, I have two small gripes:
1. The wifi internet in my room was not working. The technician came to my room for about 10min and tried (unsuccessfully) to fix it, but as I was only staying one night I decided not to persist and just told him to forget about it. If I’d allowed him more time, he may have eventually got it working?
2. This hotel doesn’t belong to any international loyalty programs (only their own program). May not be a big deal for some, but for frequent travelers it’s nice to be rewarded with these programs.

The location of the property is perfect; a short stroll to incredible shopping and food. For adventurous eaters looking for an authentic local experience, try Nanjing Impressions in the nearby mall. Ask the hotel concierge for directions.

A thorough and unabashed recommendation.

  • Stayed November 2013, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank manasicaje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nan X, Guest Relations Manager at Jinling Hotel Nanjing, responded to this review, November 26, 2013
Dear Guest, Thank you so much for staying at Jinling this time and sharing your experience with us. First of all, please allow me to do apologize for any inconvenience about the wifi during your staying this time. Actually, wireless signals are available in all public areas, guest rooms and conference facilities. No matter where you are in our hotel or what type of equipment being utilized (laptop. iPhone, iPad, smart-phones, etc.),you can easily connect with the wireless internet while enjoying high-speed, secure internet access for FREE. If you have further question about wifi during your next staying, please no hesitate to contact the Assistant Manager in our hotel. Please let us know how we can help you , to give you the best service possible. Warmly welcome you back to Jinling Hotel in the near future. Best wishes to you. Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed November 20, 2013

If you want to talk about center location this is it! The center of Nanjing is the hotel itself... I used to be affraid of chinese brand hotel when I visit province cities but the Jingling Hotel really made me change my mind. In fact I can tell this hotel's staff is the best English speaking qualified I've met so far. Lots of people at the front desk to help you at any time, very helpful concierges and bell boys. A plus: the odd shaped and waterfall assorted indoor swimming pool that will make you feel at a beach resort instead of a historical city

Room Tip: Choose a room with city view
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pepelamb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nan X, Guest Relations Manager at Jinling Hotel Nanjing, responded to this review, November 22, 2013
Dear Guest, warm greetings from Jinling Hotel Nanjing. Thank you so much for staying at Jinling this time and sharing your wonderful experience with us. We will work hard to continue establishing the standards and quality to enhance our brand and strive to provide excellence service and facilities to all guests in meaningful ways. It is great to have your support as always.We look forward to seeing and hearing from you again. Best wishes to you! Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bentonville, Arkansas
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed November 13, 2013

We visited this very centrally located hotel in late October over the weekend. Being an older hotel does have the advantage of having larger rooms. Bed was very comfortable and as mentioned in many of the reviews staff was very friendly. The morning buffet breakfast had something for every taste. Besides the metro station being close by, you can easily take one of the fast G trains from Shanghai and arrive at either the south naming or central train station in under 2 hours. There are lots of sights to see in Nanjing and I would recommend allowing at least 2 nights/ 3 days to take in the sites.Many of the attractions listed under T/A are part of the Purple Mountain park area. TO safe time be sure to take the various subtle buses between areas to safe time. The Nanjing city wall is also very impressive as is the garden areas of the presidential palace.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jdatwoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nan X, Guest Relations Manager at Jinling Hotel Nanjing, responded to this review, November 21, 2013
Dear Guest, Thank you for your positive response and for enjoying your stay at Jinling Hotel Nanjing. We value you and appreciate getting your comments and lots of details concerning your stay with us. It is our mission to provide excellence service and facilities to all guests in meaningful ways. We will strive to provide the "Golden Touch of Jinling's hospitalit" to beyond the expectation from our guests. welcome you back to Jinling Hotel in the near future. Best wishes to you. Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Level Contributor
57 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed November 8, 2013

A great hotel with excellent rooms and a first rate breakfast offering of both western and a Chinese items. Located at the very centre of Nanjing with immediate access to the Nanjing Metro, probably one of the best in the world.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hutchoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nan X, Guest Relations Manager at Jinling Hotel Nanjing, responded to this review, November 11, 2013
Dear guest, Thank you for your positive response and for enjoying your stay at Jinling Hotel Nanjing. We value you and appreciate your choosing Jinling. We look forward to seeing and hearing from you again. Best wishes to you. Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed October 30, 2013

The Jinling Hotel in Nanjing is a fine choice for business travelers visiting Nanjing. The staff were excellent and very friendly. The rooms were clean and very comfortable. The location was perfect...close to the Metro and shopping. Breakfast was very nice with lots of options. No complaints...I enjoyed my stay.

Room Tip: Ask for a room on a higher floor.
See more room tips
  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JohnCarlos2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nan X, Guest Relations Manager at Jinling Hotel Nanjing, responded to this review, November 1, 2013
Dear Guest, warm greetings from Jinling Hotel Nanjing. Thank you so much for staying at Jinling this time and sharing your wonderful experience with us. We will work hard to continue establishing the standards and quality to enhance our brand and strive to provide excellence service and facilities to all guests in meaningful ways. It is great to have your support as always.We look forward to seeing and hearing from you again. Best wishes to you!Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jinling Hotel Nanjing

Property: Jinling Hotel Nanjing
Address: D, Xinjiekou Square, Nanjing, China NO. 2 Hanzhong Road | Xinjiekou Square, Nanjing 210005, China
Phone Number:
Location: China > Jiangsu > Nanjing
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Nanjing
#2 Business Hotel in Nanjing
#3 Luxury Hotel in Nanjing
#3 Romantic Hotel in Nanjing
#4 Best Value Hotel in Nanjing
Price Range (Based on Average Rates): $
Hotel Class:5 star — Jinling Hotel Nanjing 5*
Number of rooms: 585
Official Description (provided by the hotel):
Since 1983, the Jinling Hotel Nanjing has distinguished hosted guests from all over the world. Acclaimed for its graciousness, authenticity and “Golden Touch of Hospitality,” it offers an ideal setting for travel, business meetings, and special events.As of 2013, Jinling Hotel Nanjing Expansion Program is fully operational to create the largest luxury hotel complex in Jiangsu province, China. To complement the guest rooms and functions of the original tower, the Jinling Hotel complex contains over 100,000 square meters of international-standard offices and an upscale shopping area. The Jinling Hotel Nanjing contains 970 guest rooms, over 4,000 square meters of modern and well-equipped meeting venues as well as 13 small meeting rooms, and includes an advanced health club, standard swimming pool, and professional spa. The hotel also features fine dining restaurants, at which discriminating diners may enjoy authentic Huaiyang Cuisine and international cuisine. Fascinating, elegant, and inviting – the Jinling Hotel Nanjing demonstrates its profound understanding of Chinese hospitality to its guests in an understated but luxurious fashion. ... more   less 
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Also Known As:
Nanjing Jinling Hotel

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