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Grand Trustel Mandarin Garden
Ranked #18 of 1,890 Hotels in Nanjing
Alberta
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“OK hotel”
3 of 5 bubbles Reviewed October 23, 2012

2 nights in Nanjing. This hotel has a good location to restaurants ang the Fuzi Miao market. But the hotel is showing its age and badly needs a facelift. Staff friendly and efficient. The shower drain was plugged and they fixed it in under 10 minutes with profuse appology.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank iawn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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373 reviews from our community

Traveler rating
    103
    195
    59
    13
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, Australia
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed October 23, 2012

This hotel does not have working air conditioning from October as it had been turned off despite being 27 degrees outside. When we complained we were told to open a window or they would give us a fan. The rooms are very very tired which matches the staffs attitude towards guests. Could not recommend this hotel much nicer hotels in near vicinity I would recommend trying those instead.

  • Stayed October 2012
    • Cleanliness
Helpful?
1 Thank Michlikestotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
devon
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed September 29, 2012

this was our fith hotel in our Travelsphere tour of China,rooms were very nice with kettle,fridge,some English plugs,safety box,hairdrier,bathroom with bath and seperate shower,two bottles of water supplied daily,flat screen tv,beds were comfortable,one strange thing you have to scan the lift with your room key to go to your floor,breakfast was very good with lots of choices,did not eat other meals here,the situation of the hotel is the best we found,near all the shops, so easy to walk around, a great hotel for shopaholics

  • Stayed September 2012, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank bippoDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watford
Level Contributor
158 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 bubbles Reviewed September 20, 2012

Stayed 2 nights as part of a tour of China. The hotel is in a brilliant location, right in the centre of the city. Nanjing at night is incredible - and it's all within walking distance. The breakfast was good with a wide selection. We did have to change rooms though as our non smoking room smelt of stale cigarettes

  • Stayed August 2012, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jackiemenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed August 31, 2012

Stayed in the hotel for 4 nights when visiting Nanjing. Great location and the hotel is clean but dated. Room is big but the dated furniture, AC system and furnishings makes it slightly depressive. Lighting is minimal in the room which also keeps it dim.

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elizchua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed August 29, 2012

It's in an excellent location - maybe the best located hotel I've stayed in anywhere in the world. As soon as you walk out of the hotel, you're in the middle of the life of a very lively city. Leaving the hotel to the right, there are tons of shops, Western fastfood, Chinese food, and historic/scenic areas. To the left is a large upscale mall with a nice variety of good quality Chinese restaurants, McDonald's, and a well equipped supermarket (BHG). I loved that everything was in walking distance and this made me want to stay longer in Nanjing.

Sound insulation within the hotel wasn't so good (it was insulated well against outside noise), the carpets were a bit dirty, and air conditioning was weak (all of which seem common in Chinese hotels), but otherwise the hotel was fine. The free internet worked well. The breakfast buffet was good quality and met the needs of my family (including my kids).

If you haven't traveled much in China and you want instant access to mix of modern and historic China, it's a great place to start.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed August 12, 2012

We stayed for 2 nights in deluxe rooms.

The hotel is very convenient - pedestrian mall/restaurants/Confucious temple are right next door.

Although we asked for non-smoking rooms, I believe we were given smoking rooms which had been given non-smoking 'treatment'. However, when I booked our rooms (directly with the hotel), they had said that if we wanted 2 double beds in the rooms and rooms on a higher floor, there were no non-smoking rooms with this configuration. As it was, the room only smelled very faintly of smoke and there were no ashtrays, so I do believe they tried their best to fulfil our request.

The rooms were spacious, clean and luxurious. The bathrooms had a bathtub and separate shower with rainfall shower head and a second handheld shower head. They also have a pillow menu, although we did not need to change the pillows that came with the room. Our room looked out onto the pedestrian mall, interesting and fun if you like people watching! Note: my aunts had stayed there previously but they now think they had stayed in a basic room because the bedrooms we stayed in were much larger, and the bathroom and the furnishings were luxurious.

We had buffet breakfast in the hotel for convenience. Breakfast was varied (mainly eastern, some western - mainly pastries) and quality was quite ok. Service was a bit lax in that you had to chase waiters up if you wanted coffee, although once you asked someone, it arrived very quickly.

We had dinner one night in the Chinese restaurant in the hotel. We were one of 3 parties in the restaurant, so it looked very empty. However, service was prompt and the quality of the dishes that we ordered was very good with good-sized serves. I would recommend the restaurant. We had smoked duck, shiaolong bau, a tofu dish and local style fried rice.

We bought some local handicrafts from the hotel shop - (brocade pictures). We did see similar products for cheaper outside the hotel, but the hotel's products were of finer craftmanship and came with a certificate of authenticity.

Overall, I would recommend this hotel and would stay again if travelling to Nanjing.

Room Tip: We stayed in a deluxe room in Wing B - spacious, clean but if you want 2 beds on a higher floor, be...
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jessimon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Trustel Mandarin Garden

Property: Grand Trustel Mandarin Garden
Address: No.9 Zhuang Yuanjing, Fuzi Temple, Nanjing 210001, China
Location: China > Jiangsu > Nanjing
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Best Value Hotel in Nanjing
#18 Luxury Hotel in Nanjing
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Grand Trustel Mandarin Garden 4.5*
Number of rooms: 400
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Also Known As:
Nanjing Mandarin

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