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“Cafe' Kool Rocks!”
4 of 5 bubbles Review of Cafe Kool

Cafe Kool
Ranked #113 of 7,948 Restaurants in Hong Kong
Certificate of Excellence
Price range: $38 - $92
More restaurant details
Restaurant details
Good for: Kids, Families with children, Large groups, Local cuisine, Special occasions
Dining options: Lunch, Breakfast, Brunch, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Buffet, Free Wifi, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Valet Parking, Validated Parking, Waitstaff, Wheelchair Accessible
Neighborhood: Tsim Sha Tsui
Hong Kong, China
2 reviews
“Cafe' Kool Rocks!”
4 of 5 bubbles Reviewed May 20, 2014

My wife and I just had another anniversary dinner at Kowloon's Shangri-La Cafe' Kool. This was our fifth time there as we find the quality and variety of food, in combination with the reasonable prices very hard to beat in Hong Kong. It has become our favorite place to celebrate special occasions and for bringing out of town guests. The service is also outstanding, especially Oliver Gellongos, the service manager. He always goes out of his way to make sure all is just right and his attention to the customer is superb.

    • Value
    • Service
Helpful?
Thank Lyle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonShangrilaMGMT, General Manager at Cafe Kool, responded to this review, May 22, 2014
Dear Lyle M, thank you for your wonderful review. We are thrilled that you consider Café Kool as your favourite restaurant to celebrate special occasions and you had another enjoyable anniversary dinner with us. Thank you for your positive comments on the quality and variety of food of the restaurant. It is also very encouraging to read your compliments on Oliver, which we have shared with him and congratulated him on setting a shining example of service excellence. We hope to welcome you back soon and to celebrate many more important milestones of yours. Regards, Ulf Bremer, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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258 reviews from our community

Visitor rating
    121
    99
    25
    8
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Russian first
  • Thai first
  • Any
English first
Fishersville, Virginia
Level Contributor
193 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
“Kool”
3 of 5 bubbles Reviewed May 9, 2014

Was my first time at Cafe Kool and I will have to say the food was reasonably prices and very tasty as it was a light lunch while shopping. Had a nice view, the restaurant was clean and the service was good. However, it wasn't one of my favorite eating places, but nice.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank PoppyC64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonShangrilaMGMT, General Manager at Cafe Kool, responded to this review, May 11, 2014
Dear PoppyC64, thank you for your nice comments on Café Kool. We are pleased to hear that you found the food reasonably priced and tasty. Thank you also for your compliments regarding the view, cleanliness and service. We look forward to delighting you again with our culinary wonders. Regards, Ulf Bremer, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
105 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
“Great buffet breakfast”
5 of 5 bubbles Reviewed April 28, 2014

The buffet breakfast was wonderful. Plenty of choices to fuel up for the day. Coffee was hot and good. Staff were attentive & efficient.

Visited April 2014
Helpful?
Thank BrisbaneDearie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonShangrilaMGMT, General Manager at Cafe Kool, responded to this review, April 30, 2014
Dear BrisbaneDearie, thank you for your positive comments. We are pleased that you had a wonderful buffet breakfast and we look forward to delight you again in the future. Regards, Ulf Bremer, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton
Level Contributor
96 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Best cakes in town”
5 of 5 bubbles Reviewed April 22, 2014

Uh food delicious, service first class and the cakes magnificent, great for a casual snack or meal. The maitrede was simply charming.

Visited April 2014
Helpful?
1 Thank Nick J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonShangrilaMGMT, General Manager at Cafe Kool, responded to this review, April 23, 2014
Dear Nick J, thank you for your positive review. We are glad that you rated the food and service at Café Kool highly and that you found the cakes magnificent. We look forward to welcoming you back soon. Regards, Ulf Bremer, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton Head, South Carolina
Level Contributor
68 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Exquisite”
5 of 5 bubbles Reviewed April 18, 2014 via mobile

Had breakfast twice and dinner buffet once. Food was tasteful, varied, and nicely presented. Staff was attentive and courteous. Many cuisines are offered in order to serve the international patrons. Price is high for the buffet (approx. 70 US Dollars) but it is extraordinarily good. The Sushi alone is worth the price. A wonderful experience.

Visited April 2014
Helpful?
Thank johnxboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KowloonShangrilaMGMT, General Manager at Cafe Kool, responded to this review, April 22, 2014
Dear johnxboy, thank you for choosing Café Kool. We are pleased that you had a wonderful experience and we appreciate your positive comments on the food and our colleagues. We hope to delight you again in the near future. Regards, Ulf Bremer, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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