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“Do they get another chance?”
Review of The Boathouse

The Boathouse
Ranked #653 of 8,042 Restaurants in Hong Kong
Price range: $0 - $80
Cuisines: European, Bar, Seafood, International
More restaurant details
Restaurant details
Good for: Families with children, Scenic view
Dining options: Dinner, Lunch, Brunch, Breakfast, Late Night, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Vancouver Island, Canada
Level Contributor
128 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Do they get another chance?”
Reviewed February 2, 2013

We had friends on a 24 hour stopover on their trip from new Zealand to England. I booked a table for four on the upper balcony 3 days in advance. We were lucky, the weather was great. Arrived a few minutes early and taken straight to our table. Great views over the bay, buzzy atmosphere - a busy restaurant. Then the troubles began.
We ordered a bucket of chicken wings; had them before and they are spicy and the meat is still moist. We also ordered two salmon sandwiches, one fish and chips and a steak sandwich plus a bottle of Giesen Estate sauvignon blanc.
The wine arrived along with water. So far so good.
20 minutes later the two salmon sandwiches arrived with the chicken wings. I explained that we had wanted the wings as a starter, got an apology but all the dishes were left at the table.
10 minutes later the fish and chips arrived. (You get a shoal of fish here, not just one; big portions.)
10 minutes later still no steak sandwich but we order a second bottle of wine. After an hour the steak sandwich arrives....but stone cold. We get a big apology and the waitress takes away to be changed and tells us that a the restaurant will pay for one bottle of the wine because if the inconvenience. Another 15 minutes still no replacement steak...now the manager apologies and says that as a result the meal will be paid for by the restaurant.
After 1 1/2 hours I get my steak sandwich. beautifully cooked and hot!
Now all this time the four of us are still having a good time given the errors made.
The staff were pleasant and helpful throughout - not sure where the problems were in the restaurant; maybe the kitchen?
So we still had a great time, the food when it did arrive was overall good, and we got the whole meal free as an apology. Do I go back? What would you do?
I will say I have been here many times over the past few years and never had this problem with The Boathouse before. I hope this is not the start of a slippery slope that so many restaurants seem to end up going down in Hong Kong.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ADJSoulman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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163 reviews from our community

Visitor rating
    28
    78
    39
    14
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Brookline, New Hampshire
Level Contributor
137 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 89 helpful votes
“You can't beat the view!”
Reviewed January 31, 2013

The Boathouse bar has windows that open to a beautiful beach across the street. They serve an awesome martini (and IF YOU'RE INTO GIRLY DRINKS my husband had a "Wet Willy"---blended drink with fresh peaches & pineapple juice) The appetizer we had was a trio of dips---hummus, eggplant & pesto with garlic bread. Yummy!

Visited January 2013
Helpful?
Thank Jeanann J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Service and seafood even better than the view!”
Reviewed December 25, 2012

We just had a fabulous late lunch here, had last been in 2009 and reordered the seafood bucket with white wine sauce, this sauce is seriously yummy. Service was super too. Great place to relax after hitting Stanley market!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Scottshoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
390 reviews
121 restaurant reviews
common_n_restaurant_reviews_1bd8 105 helpful votes
“Best Fish in Chips in HK!”
Reviewed November 6, 2012

Try the fish’n’chips lunch menu at the Boat House at the beginning of the beach promenade, the view out to the south China sea is amazing…amazing is also that you get a pint included at the price if you take the fish’n’chips at the bar, if you take it at a table you have to pay a lot more

Visited February 2012
Helpful?
2 Thank Calle K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
94 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
“Basic pub food in a great location”
Reviewed August 18, 2012

The Boathouse is a good place to get basic pub food by the water, service is good and friendly. Do not expect fine dining but it is good for what it is, value is not brilliant but look at the location!

Visited April 2012
Helpful?
Thank cwoodhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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