When I booked the room the hotel immediately emailed me to tell me that they didn't have non-smoking rooms and to see if I still wanted the room. Without getting deep into the details, we had a communication problem over email that was partially my fault and they ended up not canceling the room. I realized this after the cancellation deadline and emailed them to ask them to cancel the room at no charge. They were very apologetic and helpful, took responsibility, and removed the charge. Since the miscommunication was partially my fault they definitely could have charged me so I just wanted to say that I think this hotel is run by very honest people and I will absolutely consider this as one of my first choices of places to stay the next time I'm in Hong Kong. Thank you for working with me!
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Booking.com, Agoda, Cancelon, TripOnline SA and Evoline ltd so you can book your JJ Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Jj Hotel Hong Kong
- Jj Hong Kong