This hostel apparently changes names often. It was known as "Tai Wan" or "Taiwan" when I stayed there.
A group of friends booked a dorm room and since I was staying with my girlfriend, booked a standard double for us. My friends were all Filipino while I am Caucasian and our experiences are different though we both seen the same things relating to the management.
My Experience:
The room is small (didn't expect much, but it was tiny). no window. reasonably clean (slightly dusty and only seen a couple small cockroaches) during the 9 days or so that I was there. the bed was ok. wide enough for two and slept ok. I prepaid the full amount online (Paypal) and there was one line which said it didn't include Paypal's 5% fee. Sure..ok..whatever. I ended up changing my reservation and ended up with a small balance. I confirmed I could pay that at checkin and the total balance due. I also confirmed that my girlfriend would be able to check in (with all proper docs) prior to me as we were arriving separately but I would settle everything when I arrived. So, they wouldn't let my girlfriend check in as she didn't have the money due. There was no mention of the 100HKD key deposit and that 5% paypal amount was due when I checked in. That's a slight problem when I only exchanged enough at the airport to get to the hostel (exchange rates are better at Chung King). It worked itself out. One note: there are no refunds so if you don't like it there, you loose anything paid. (I've included pictures of my standard double)
My Friends experience:
They were put in a room which was for 8 (they booked 11). That was resolved then they were offered a room with a private bath for a small fee. they took it. For some reason, they were moved yet again (not their request). During this entire time, at least one of the beds had bed bugs which feasted on them. A horrible experience for them. There was only enough room to move between the beds sideways (or simply crawl over them) let alone any place to put things like luggage.
Other things of note: It was a common thing to hear arguments in the reception area. These mostly took place between the old guy and customers usually about money. Common words used by the guy included "stupid" and "crazy" in reference to the customer and being spoken to the customer. Oddly, he joked around with me. The younger lady and man are easier to deal with but still stiff on money (and I quote, "it is our money" in reference to someone asking for a refund). The older lady is ok to work with as she tends to just give up and refer you to the younger ones when they are available.
Chung King is full of Hostels (I heard Block B has some nice ones, though I don't have names) and there simply are better options for the same money.