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Novotel Citygate Hong Kong
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Reviews (4,325)
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3,330 - 3,335 of 4,325 reviews
Reviewed December 25, 2009

Located very close to HK airport this hotel would be ideal for a short stop-over of one to three nights. As Disneyland is nearby it would be ideal as a stop over for families. Located on Lantau Island there are many attractions nearby - Bronze Buddha, Cable car, Disneyland, bushwalking and a big outlet shopping centre. Rooms are a little bigger than HK norm, are comfortable and have views over the water or hills. Several in-house restaurants and many more located in the shopping centre. Breakfast selection is very good. The MRT is 5 mins walk away and its about 30 mins on the MRT to Kowloon or HK island. Free shuttle bus to and from the airport. The check-in and check-out were the smoothest and fastest I have experienced for many a long year. Staff are generally warm and helpful. The lobby area appeared very noisy and busy.

  • Stayed: December 2009, traveled as a couple
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Thank MelbourneTravelmad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2009

I stayed overnight at this hotel prior to flying out to Singapore for a 4 night cruise, and then again on the return before flying home. Both times our room was on the 11th floor, and was immaculate, large and completely modernized. There is a free shuttle from the HKG airport, you just go to counter B16 (or A16 depending on where you arrive?) and you will be escorted to the hotel shuttle bus. The hotel is attached to the Citygate Outlet Mall, which has restaurants, coffee shops, a McDonald's, and is a transit hub for buses, the MTR into Kowloon/Hong Kong, and the cable car for Ngong Ping. I would seriously consider staying at this hotel for a longer stay because of the convenience of the free airport shuttle and the MTR into town. There were two computer terminals with free internet access for hotel guests, located next to the business centre, which I really appreciated.

  • Stayed: December 2009, traveled as a couple
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Thank acyvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2009

PROS:
First and foremost is the hotel's location. The hotel is no more than 8 minutes from the airport with a fantastic view on either direction side. The rooms are spacious and well groomed. The 20th floor where I stayed had a seperate check-in in the 21st floor and express elevators. Guess staying on the 20th, 22nd and 23rd floor also have afternoon tea time and cocktail later...a few extra amenities. The hotel rooms and hallways are quite and high speed internet service for the higher executive suites.
The dinning room staff is warm, friendly, quickly offers their services when needed. The variety of food whether it be breakfast lunch or dinner was always pleasing.
The hotel is built with a variety of accessories like the indoor train station, the mini bus station within 2 minutes walk outside, and most importantly for the shopping lovers...there is a 4 level mall with middle end to high end stores right there. And the beauty is IT'S ALL CONNECTED AND INDOORS!!!
This was my first time at this hotel in Hong kong and do plan to make it my only stay in Hong Kong whenever I am there.

CONS:
If you are looking for bargain low end shopping area to stay then go to the Kowloon area which is about a 40 - 35 minutes drive froim the airport.

  • Stayed: November 2009, traveled on business
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1  Thank Tigereyzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2009

I highly recommend the Novotel Citygate. The staff is most efficient and helpful. The rooms are very clean, comfortable, and restful. It's better than being at home. The location of the hotel, between the airport and Disneyland is also great, especially for those travelling with children. I highly recommend this hotel and plan to stay here again during my next Hong Kong trip.

  • Stayed: November 2009, traveled solo
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Thank ParksNewYorkCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2009

only stayed one night to break up the long flight form sydney to heathrow.we decided to book into the executive rooms and were not disapointed.
the room was immaculate, great fittings and a very comfortable bed.the biz lounge for afternoon teas / cakes was enjoyable and also from 6-8pm free drinks were available.
wine / spirits / beers and finger food too . breakfast was an all you can eat buffet, all nicely cooked and we ate in the restaurant at night which was also of a very good standard.made use of the outside pool and patio areas , which were all immaculate.
next time we visit hong kong this will be the place we stay at .

  • Stayed: November 2009, traveled as a couple
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Thank bruinSouthernEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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