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“Excellent stay”

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Novotel Citygate Hong Kong
Ranked #54 of 718 Hotels in Hong Kong
Certificate of Excellence
ba085
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent stay”
Reviewed March 3, 2009

We stayed here for 4 nights in an Executive twin room. The hotel shuttle from the airport was easy, you go to desk A16 or B16 in the arrivals hall and are escorted to the shuttle. Just as easy going back, shuttle left the hotel every 15 mins.
The business lounge on the executive floor had complimentary afternoon snacks and cocktails in the evening. The lounge staff were very helpful. We also had free wifi included.
The beds were comfortable. Only disappointment with the room was the shower in the bath, the showerhead was too low and not very powerful.
We went into the city each day. We used the MTR subway train which took about 30 mins to Central. We also tried the bus and then ferry from Discovery Bay to the Central ferry pier, it took a bit longer but was good for the views of the city.
The buffet breakfast was included in our room rate, there was a good selection of hot and cold food and cooked to order omelettes.
If we went back to Hong Kong, we would consider staying in the city, but was nice to get out of the hustle and bustle and there was enough to do around the hotel with the Ngong Ping cable car and outlet shopping. The extras included with the room rate made it good value.

  • Stayed March 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ba085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Atlanta, Georgia
Level 5 Contributor
77 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed March 1, 2009

Stayed here one night so that we can get to the airport for an early flight. The hotel is 5 minute bus ride from the airport. You have to look for the counter that services the hotel, however, and the staff at the airport counter is not all that friendly. The hotel is very clean and modern, with efficient front desk staff. The hotel is connected to a small shopping mall with outlet stores and a food court and a large grocery store in the basement. The room was very nicely done with ultra modern no-wall bathroom - which seems to be the trend these days with hotels. The check out was also very efficient. The shopping mall has access to the subway so getting into Kowloon and HK should be easy.

  • Stayed February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steven Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ile-de-France, France
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 28, 2009

Hotel is located very conviniently close to Airport (with Free shuttle) and from subway.

Even if it is quite far from City center (around 30 minutes by Subway), it is quite and well located to visit Lantau Island.

Executive floor was very good, and staff was very friendly.

  • Stayed December 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BouchonChina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 23, 2009

We had one day and one night in Hong Kong so we booked the Citygate for its proximity to the airport. The hotel itself was great but the metro ride into the main city was a too long and crowded. The outlet shopping at the metro above the hotel was very average, not worth staying for the shopping.

  • Stayed January 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Googliana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Level 6 Contributor
180 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed February 22, 2009

Shuttle bus not easy to find at the airport, but once we got to the hotel, everything went fine. Room was very modern with tinted glass walls on the shower and toilet. Outlet shopping center next door, with alot of shops and restaurants. Hotel is only some 5mins from the airport, very convenient!

  • Stayed January 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Purjelentaja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bainbridge Island, Washington
Level 5 Contributor
82 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed February 12, 2009

Our executive king was very nice, and the breakfast buffet was great. The adjacent shopping mall and cable car up to the giant Buddha were perfect for a quick stopover.

Only complaint is about the shuttle bus from the airport. There is no info on the hotel website, there are no signs at the airport, and nobody seems to know about it. The trick is to go to a specific ground transportation desk and ask, then wait to be escorted to the bus. Next time we'll just get a taxi.

  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Swarton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 4 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 7, 2009

The hotel is connected to Citygate Outlet mall. A bit far to town but near Disneyland (small). Near airport, shuttle bus to hotel is provided at the airport.

The room is 4 star. Toilet and shower area (no bathtub) are seperated.

Do not take the hotel breakfast buffet, expensive and average. For breakfast, please try the Federal Palace at Citygate mall (very near hotel), excellent Dim Sim, i saw lots of locals. The Dim Sim that we ate (for 2) is only the price of 1 hotel breakfast buffet, and taste so much better. The Thai restaurant is not bad.

The Pacific Coffee Company at the Citygate mall offered free internet for customers.

  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christine_Mint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Citygate Hong Kong

Property: Novotel Citygate Hong Kong
Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Airport , Lantau Island
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#37 Business Hotel in Hong Kong
#39 Family Hotel in Hong Kong
#40 Romantic Hotel in Hong Kong
#50 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Number of rooms: 440
Official Description (provided by the hotel):
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 
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Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel

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