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“Washroom” 5 of 5 stars
Review of Novotel Citygate Hong Kong

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Novotel Citygate Hong Kong
Ranked #54 of 697 Hotels in Hong Kong
Certificate of Excellence
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3,476 reviews from our community

Traveler rating
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    1,357
    323
    57
    32
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (407)
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English first
Devizes, United Kingdom
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed November 20, 2012

We could not fault this Novotel and it is the best we have ever used. The food excellent and the breakfast was included in the room price. Those breakfast choice was unbelievable. There is a huge shopping Mall connected to the place by elevator. The place is only 15 or so minutes from the airport by free pick up.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank overend94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 19, 2012

Our preferred Hkg hotel, have stayed many times. Free Shuttle bus to/from airport every 15 mins. Hotel is along side large shopping plaza with many services & well known factory outlets, yet hotel is quiet. Excellent frequent rapid trains to/from city.
Hope I don`t reduce my chances of staying again due encouraging too many others to stay there.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank abnicho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed November 18, 2012

Novotel Citygate stay was a memorable stay for us. Though the room sizes, specially the bathroom is very small, the location of the hotel amongst the mall, Tung Chung MTR station makes it very convenient and unique. Also, the open courtyards with open beautiful view is very nice. Service is of top quality. Food, we only had breakfast and it was pretty standard fare - nothing to complain though. The bed was very comfortable though the room is a tad smaller. Also, though it is located far away from Hongkong and Kowloon, the impressive Hongkong public transport and the closeness of the hotel to the airport, Disneyland and Ngong Ping Cable car makes up for it. Overall, a very satisfactory stay but on value for money I found it a little on the expensive side.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank PapsM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graz
Level Contributor
185 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed November 18, 2012

Only a short ride away from the international airport, this hotel features everything the business traveler needs - but for a price, it is anything then cheap. For some 250 € you get a modern hotel, with a decent lobby, nice, but a little bit small rooms and a good breakfast. The glass window I had between the bathroom and the bedroom is maybe fancy, but I guess, not everybody gonna like it. Otherwise the service was ok.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Mario060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed November 18, 2012 via mobile

Is just 15 mins from hk airport and connected to Tung Chung outlets! Out of the busy hk city this would be a good place.

Near to Disneyland. But not more than 2 nights, just too far to travel to city if u prefer the city adventure!

Overall, it is convenient to those dying to shop at the branded outlets!

  • Stayed November 2012
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank AnnualTraveller33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed November 17, 2012

This hotel offers airport transfer which is good, the bus drivers was very helpful. Our main purpose to Hong Kong was to visit Disneyland and shopping. The hotel was located one station away from Disneyland and the shopping centre is beside the hotel. Room is a little small and carpet's old and quite dirty with stain. Bathroom is clean with good amenities. We had buffet dinner but only a day, as the buffet line was not good. No free wifi except at the lobby area i.e. Free twenty minutes a day.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Dhiren_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Citygate Hong Kong

Property: Novotel Citygate Hong Kong
Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Airport , Lantau Island
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#37 Business Hotel in Hong Kong
#41 Family Hotel in Hong Kong
#41 Romantic Hotel in Hong Kong
#51 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Number of rooms: 440
Official Description (provided by the hotel):
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 
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Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel

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