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“will stay there again for sure”

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Novotel Citygate Hong Kong
Ranked #55 of 718 Hotels in Hong Kong
Certificate of Excellence
Sydney, Australia
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“will stay there again for sure”
Reviewed November 7, 2012

excellent location for our purpose (late arrival and early departure)
excellent and efficient free airport shuttle,
close to MTR (Tung Chung station less walking than eg Causeway Bay station)
Very helpful concierge service - we had to send home a parcel by mail (after 1 day of shopping!!) the staff member (called Double) was extremely helpful.
The post office is very close-by, we went there to buy a box, put our stuff in, took it to the concierge, they packaged it and took it to the Post Office to send it for us for a very small fees. Excellent service!!
If you are Advantage Plus member (50% off for 2 people) the buffet dinner is excellent value.
A lot of other convenient and good stuff too....

  • Stayed October 2012, traveled with family
    • Value
    • Location
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    • Service
Helpful?
Thank chanSyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Adelaide
Level 4 Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 6, 2012

Just spent a wonderful 8 nights at this hotel and we were very well catered for by the hotel and staff. We were especially thankful to the Executive Lounge staff who were especially attentive. The rooms are modern and well appointed. We will recommend this hotel to our friends

  • Stayed November 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank arelh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed November 5, 2012

When travelling with children and part of the trip is to visit Disneyland, Citygate outlets and Lantau Island, Novotel Citygate is the right place to stay esp after a long tiring day. Our hotel is just one station away from all these places. We loved our room as it has a very good view of the pool and the mountains. The room has a very nice interior and my kids slept well as beds were soft and comfortable even for someone like me with a back problem. We enjoyed the buffet as it offers a wide selection even during breakfast time. For families like ours who only want the best within a reasonable price, Novotel Citygate is a place to stay....On the other hand, if one is after street markets and more shops, Citygate is kind of far..that is why during our one week stay in Hongkong, we decided to check-in another Novotel hotel along Kowloon to allow ourselves for 2 days of shopping...

  • Stayed November 2012, traveled with family
    • Value
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    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 5, 2012

Had a fantastic time at Novotel City Gate. We loved how it was out of the busy city, but easy to travel in on the MTR. Highly recommend the business floors as you get free cocktails, drinks and food at certain times of the day. Pool area is serene. Clean, quiet and modern. Perfect Wifi and fab breakfast! Highly recommend eating at some of the eateries in the City Gate Malls - much cheaper ;) Shopping mall is great if you like designer gear. No complaints, fab honeymoon and would recommend and return.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephie_hermes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed November 4, 2012

We couldn't be happier with our recent stay at the Novotel Citygate. The hotel staff was very accomodating and went out of their way to make our stay enjoyable. With their free shuttle bus from the airport, it couldn't have been easier. We stayed on the excutive floor and we were very impressed with the staff. They helped us with tickets to Disneyland Hong Kong, provided us with maps and answered all of our questions regarding transport and destinations. Will definitely stay with Novotel again.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bbgraham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mission Viejo, California
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 4, 2012

Located on Lantau Island, this hotel has very nice amenities and is extremely convenient - complementary shuttle to the airport (10min ride each way); is connected to the Citygate Outlets for maximum shopping convenience, and within a 10 min walk to the cable cars to the giant Buddha.

The only downside is the price.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
2 reviews
Reviewed November 3, 2012

Stayed only for one night before our departure. Room on premier floor was very modern and clean but not to big. Hotel offers free shuttle service. We missed breakfast since the restaurant opened a little late at 06:30am, but a free continental breakfast was available. Location is excellent to explore Lantau Island and even Hong Kong, since it is only a short walk through a mall to the metro station. Service in the business lounge was excellent but it got quite busy during the evening cocktail hour. I definitely recommend the hotel.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lantau007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Citygate Hong Kong

Property: Novotel Citygate Hong Kong
Address: No.51 Man Tung Road, Tung Chung, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Airport , Lantau Island
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#37 Business Hotel in Hong Kong
#39 Family Hotel in Hong Kong
#40 Romantic Hotel in Hong Kong
#51 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Citygate Hong Kong 4*
Number of rooms: 440
Official Description (provided by the hotel):
The only airport hotel in Hong Kong with city convenience, Novotel Hong Kong Citygate is just 5 minutes from Hong Kong International Airport and AsiaWorld-Expo. With direct access to MTR, it takes only 30 minutes to the city centre and Hong Kong Disneyland is 2 stops away. Enjoy spectacular views from the Ngong Ping Cable Car and discover bargain shopping at Citygate Outlets, both are at the doorstep. Features meeting facilities, two restaurants, a bar, a 24-hour gym and swimming pool. ... more   less 
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Also Known As:
Novotel Citygate Hong Kong Hotel Hong Kong
Accor Hong Kong
Novotel Hong Kong Airport
Hong Kong Novotel

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