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“Lovely hotel with good amenities but tiny rooms”

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Cosmo Hotel Hong Kong
Ranked #140 of 723 Hotels in Hong Kong
Reviewed June 15, 2009

This hotel is the little brother of the Cosmopolitan Hotel in Hong Kong but seems to be better value for money. We told the staff we were on honeymoon so they let us have an upgrade for free, however, the room was really tiny, so we can't imagine what our original room must have been like. The rooms are very elegant and clean and tidy, but the size was a bit of a problem for us as we had so much luggage for our round the world honeymoon.
I recommend this hotel for anyone staying a long weekend or stopover as the location is good. However, anyone staying for a long time or has a lot of luggage, you may find the rooms a little bit small!!!

  • Stayed: February 2009, traveled as a couple
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1  Thank Smithy_Jones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoHotel, Anita Chan, General Manager at Cosmo Hotel Hong Kong, responded to this reviewResponded July 7, 2009

Thank you for your comments. Cosmo Hotel offers a wide range of room size up to 83 sq. meter offering good spaciousness. Upon guest request, moveable drawers are also available from Housekeeping office for storage.

We hope you’ve had some nice time during your honeymoon and we look forward to be of service to you and your family again in the not-too-distant future.

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1,124 - 1,130 of 1,420 reviews

Reviewed May 31, 2009

Our stay at Cosmo was more than comfortable when it comes to the rooms, cleanliness and installations. As for the service, however, the very contrary. The reception staff was mostly unhelpful, and reluctant to provide us aid when in need.

  • Stayed: May 2009, traveled on business
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1  Thank Barcelona006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoHotel, General Manager at Cosmo Hotel Hong Kong, responded to this reviewResponded June 3, 2009

Thank you for your comments. We are happy that you feel happy with our rooms and other facilities and reckon that our hotel is clean and comfortable.

In terms of services, we feel regret that our effort has not proved to be a success for you. As a customer driven organization, we understand how important service weighs and we have already passed on your comments to the team. We know that there is always room for improvement and hope that next time when you return to us you will find our staff most helpful and welcoming.

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Reviewed May 29, 2009

Very clean and elegant hotel. Tiny rooms (but who cares), marvellous staff, and a nice bar with live music (and good too!) every night till 2 am (and you can smoke there - until September, when the total smoke ban is put into effect in Hong Kong).
The sister hotel, Cosmopolitan, is just down the block, and from there you can take their shuttle services, to a few different places in the city. Free of charge of course!
I would have preferred a more central location, more to the west. But other than that, we'd definitely stay here again.

Stayed: March 2009, traveled as a couple
2  Thank SchackStockholm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmoHotel, Anita Chan, General Manager at Cosmo Hotel Hong Kong, responded to this reviewResponded June 3, 2009

Thank you very much for your comments. We are happy to know that your stay at Cosmo Hotel is a marvelous one.

To suit different needs, Cosmo Hotel features several room types 15 sq. feet to 83 sq. feet offering good spaciousness.

Apart from Nooch Bar, Breeze on 5/F is also a smoking ban-free area where guests can enjoy a free cup of coffee and free WiFi surfing, indoor and outdoor.

In terms of location, we are located just a 10 minutes ride to Central and a mere 5 minutes ride to HK Convention Centre in Wan Chai. To do some good shopping, Times Square mega shopping centre is an 8 minutes walk from the hotel.

Having our guests in mind, we also provide free shuttle service to take guests to several popular spots on the island including the west part in Central, Admiralty, Wan Chai and Causeway Bay.

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Reviewed May 21, 2009

Situated on a the busy Queens Rd East road, but dont let that worry you. This hotel is the little sister of the bigger Cosmopolitan Hotel, 2 doors down the hill. Located close enough to be able to get to everthing, but just on the edge of the city that its not crowded with tourists. Two minutes walk to the bigger Cosmopolitan Hotel to use their complimentary shuttle bus, or 10 minutes walk to Wan Chai train station (exit A3 is the easiest to use). The tram outside Happy Valley race course is at the end of the road. Busses to Stanley just up the road. Service was excellent, staff were great and knew what they were doing.
Checkin following a long flight was quick and easy, as was check out. Hotel arrange a car for us to get to the airport.
Rooms have been reported as being small, but ours was fine, maye a tight squeeze if more than 2 people in the room, but for 2 it was great.
Breakfast was free as was the wi-fi in the lobby, cafe/bar and on the level 5 outdoor sitting area.
Will we stay here again - sure will.

  • Stayed: May 2009, traveled as a couple
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3  Thank Colin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2009

After reading several reviews for this hotel, decided to book an executive room for our 2 week stay in Hong Kong and was not disappointed.
The Hotel is in a great location out at the Happy Valley race course which makes it in a central location but also in a quite area so after a busy day touring you weren’t disturbed with the noise outside.
Internet access was not a problem at the hotel as wifi /PC was available in the hotel lobby, breeze bar and the executive rooms (at a small price £2 for an hour).
The Nooch bar was great as well as the Breeze bar on the 5th floor was a nice touch an outside area with free tea and coffee which was used on several occasions.

The executive room was worth the extra money. It was facing out the front of the hotel so we had a view of the city , The positives of the room was bed, layout, bathroom tea, coffee , in room safe etc only negative was storage space but this wasn't a major problem. The room was cleaned daily and beds made twice a day (if you have a mid afternoon nap). The breakfast was good with a decent selection each day.
The shuttle bus from the cosmos sister hotel was good and had regular pick up/drop off points at the three main area on the island.

I would highly recommend this hotel and if I every have the chance to holiday in Hong Kong again I would use this hotel.

I would also recommend checking the room rate directly with the hotels website as I managed to get a good deal directly with the hotel compared with other websites.

  • Stayed: May 2009, traveled as a couple
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3  Thank RAT21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2009

Boutique hotels are under the spot light when modern travelers go on trips. Cosmo Hotel is cool, hip and colorful brightening up your journey. Staff are friendly and welcoming. I love their bar on the lobby their bar manager is such a wonderful guy giving us traveling tips and how to get the best out of Hong Kong.

Also love the open area on 5/F where I can enjoy some fresh air. They have impeccable free wireless internet.

Cosmo is a lovely hotel, far better than average by all means.

  • Stayed: April 2009, traveled with friends
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1  Thank Shitana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2009

Among many places I stayed in Hong Kong I definitely should say Cosmo Hotel is one of the BEST. I loved the colored theme of the rooms, and the staff is very helpful.
I was very happy with the way they attended to my requests, and even went to the extent of helping me with directions and details of the places I wanted to go and they recommended very good places to visit, almost as having a tour guide.
Hotel shuttle service is an added benefit, and many of the shopping areas are just walking distance, so going outdoors is convenient.
This is a very good place of stay in Hong Kong for travelers like me, and the rates are also affordable.
I am very satisfied with the stay, and in my next visit I will definitely stay at Cosmo Hotel and I would recommend to anyone who is visiting Hong Kong, this is the BEST affordable and convenient place out of all.

  • Stayed: April 2009, traveled on business
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1  Thank Wong01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cosmo Hotel Hong Kong

Address: No.375-377 Queen's Road East, Wan Chai, Hong Kong, China
Location: China > Hong Kong
Amenities:
Bar / Lounge Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#91 Family Hotel in Hong Kong
#93 Romantic Hotel in Hong Kong
#111 Luxury Hotel in Hong Kong
Price Range: $42 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cosmo Hotel Hong Kong 4*
Number of rooms: 142
Official Description (provided by the hotel):
A young and chic boutique hotel located amid the city centres of Causeway Bay and Wanchai, Cosmo Hotel is just 8-min walk away from the Causeway Bay subway station and provides free shuttle bus to 15 major destinations in town. All guestrooms boast modern design with theme colours in orange, green or yellow. Free smart phone is available in every room which allows guests to use unlimited 3G internet, Wi-Fi hotspot, free local and IDD calls to 9 select countries including UK, US, Australia, Singapore, China, Canada, Japan, Malaysia and Korea. The smart phone can be used both in and out of the hotel. Other facilities include Nooch Bar at the lobby and an outdoor patio Breeze on 5/F. Cosmo Hotel is 100% smoke-free and is one of the few EarthCheck's silver-certified green hotels in Hong Kong. ... more   less 
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Also Known As:
Cosmo Hong Kong
Hong Kong Cosmo Hotel
Cosmo Hotel Hong Kong

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