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“Good location and polite, helpful staff”

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Kew Green Hotel Wanchai Hong Kong
Ranked #64 of 721 Hotels in Hong Kong
Certificate of Excellence
Reviewed April 2, 2014

This was my first time staying at the hotel. I travelled with a group of eight men for the HK Rugby 7's. We booked 2 triple rooms and a double comfort room. The triple rooms were spacious enough for three men. The double room was small. The rooms were clean, tidy and well maintained. The room I stayed in was on the 7th floor and faced Hennessy Road, however there was barely any noise from outside. The hotel was well placed and convenient to the local bars and shopping. Breakfast was adequate with a combination of western and Chinese cuisine. The staff at the hotel were extremely friendly, polite and helpful and went out of their way to assist with any enquiry or request from our group. Overall our group enjoyed our stay at the hotel and I would recommend the hotel to others.

Room Tip: The triple rooms are good for friends travelling together. They are spacious enough with a separate...
  • Stayed: March 2014, traveled with friends
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Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed April 2, 2014

This was for one night only after a long flight and before another flight. The hotel is conveniently located for single travelers. Probably not a family location...
The hotel room was of good size, for a Hong Kong hotel. Staff was adequately polite and helpful.

  • Stayed: March 2014, traveled on business
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1  Thank ThierryBMaidenhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2014 via mobile

Been there second time, still very nice and staff at front desk are so helpful and help me to get train tickets to guangzhou. Most staff I have come across are with smiling faces that even better than some 5 star hotels. Even prices are higher than neighbour hotels, I woukd still opt for this hotel. Location is defintely perfect, many eateries, wanchai station, bus and ting ting are very close.

Stayed: March 2014, traveled on business
Thank 782sabrinac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2014

We stayed at the Metropark, this being our first trip to Hong Kong. I chose this hotel due to location which I have to say was excellent if you wanted to be amongst all the noisy bars and clubs unfortunately we didnt. We were kept awake every night, music played until 3.00 am, then the clear up began with the dust carts until 4.00 am. Some clubs were still heaving outside at 5.00 am. We were aware of the noise of construction next door before we arrived but didnt realise how loud it would be, we had a room on the opposite side of the hotel but could definitely still hear the jack hammers which started at 8.30 am and finished around 18.00.

All in all the staff were very friendly and helpful and did do their best but there were too many negative points. We booked to have club benefits. The drinks were served in the main restaurant (no nibbles at all) there was zero atmosphere in the restaurant and felt very dark and dreary, again the staff were very pleasant. Some evenings we were the only couple having a drink with maybe one other couple eating.

The rooms were very clean but so much smaller than they look on their website it is very deceiving, One good thing was that they offer a free mini bar with the executive room.

I wasnt that happy with staying at the Metropark so would definitely try another hotel if we returned to Hong Kong but thank you to the staff for all their efforts.

Room Tip: Dont book this hotel whilst they are building next door.
  • Stayed: March 2014, traveled as a couple
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1  Thank Noodlesetc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOperations, Manager at Kew Green Hotel Wanchai Hong Kong, responded to this reviewResponded March 20, 2014

Dear Tripadvisor member – Noodlesetc

We are so sorry to learn of your recent stay experience at our hotel. We can’t take any control of the construction noise and the disturbance from nearby bars & traffic, that’s why rooms on lower floors have been installed with double-glazing windows so as to minimize the noise level that may affect the guests. However, if we were made known of your situation at the first hand, our manager would have no hesitation to arrange a room on high floor and away from the noise to ensure you the comfort of stay.

For the benefits of Executive Package, we will be reviewing the benefits from time to time and your comment would be taken into consideration. The lighting in the restaurant is purposely dimmed in order to create a better atmosphere for our fine dining fusion cuisine and we regret that you perceived it differently from what we would like to create. However, it is always an interesting topic of how guest feels about the hotel so that we may ameliorate and get closer to what the guest really expects.

For your information, photos of our different Executive level rooms (Executive, Executive Spacious & Executive Studio) have been displayed at our hotel official website that reflects a real layout and furnishing of the rooms. If you could provide more details of your stay, we would try to locate the source of photos and the room type you have viewed as to assert that we have no intention at all of deceiving.

Though the stay experience might not be a favorable one this time, we are still looking forward to the pleasure of welcoming you to our hotel again and being of service to you. Should there be any assistance or service required, please feel free to contact us at doo.hkwh@metroparkhotels.com.

Director of Operations

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Reviewed March 12, 2014

We stayed two nights in a triple room (three single women). Excellent value and great to get two separate rooms. Especially as one of us was a SNORER!! Excellent beds!! Our room rate included breakfast which was also very good and a great way to start the day. Reception and staff at the hotel were excellent and went the extra mile to assist us.
We arrived at 8am (check in at 2pm) and they allowed us to "take over" the gym and all have showers and dry our hair/get changed following a 12 hour flight from NZ. They held our luggage in reception while we wandered around until our room was ready. Very safe area and conveniently placed for all forms of transport.
Our favourite restaurant " New American Restaurant" in Hennessy Road (try peking duck with pancakes followed by toffee apples and bananas - too die for!!) was literally just around the corner...as were some small british bars
No 11 bus travels straight from airport to just outside hotel.
Would definately stay here again and would recommend.

  • Stayed: January 2014, traveled with friends
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1  Thank sputniknz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 11, 2014

I have been staying at the Metropark Wanchai since it made its debut on the Hong Kong hotel landscape. The staff, atmosphere and stylish accommodations have stood the test of time. The property is always innovating it's service, amenities and room decor and never allows the property to look dated. Location is ideal for whatever you need......Whether for business or leisure travel this is definitely a place to stay.......

Room Tip: If you want great comfort, space and a wall of windows definitely try the Executive Spacious rooms w...
  • Stayed: March 2014, traveled on business
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Thank TBS2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2014

It was my second time at the Metropark Hotel, and still it was fabulous! Perfect location, in the heart of Hong Kong Island, Wan Chai district, is situated right next to the Convention and Exhibition Center. Amazing hospitality, stuff was extremely friendly and helpful. Definitely a place to stay!

  • Stayed: March 2014, traveled with friends
    • Value
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Thank PichA5050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kew Green Hotel Wanchai Hong Kong

Address: 41-49 Hennessy Road, Wanchai, Hong Kong, China (Formerly Metropark Hotel Wanchai Hong Kong)
Phone Number:
Location: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#59 Business Hotel in Hong Kong
#60 Luxury Hotel in Hong Kong
#61 Family Hotel in Hong Kong
#76 Romantic Hotel in Hong Kong
Price Range: $99 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kew Green Hotel Wanchai Hong Kong 4*
Number of rooms: 173
Official Description (provided by the hotel):
An ideal accommodation that is both central and accessible, Kew Green Hotel Wanchai Hong Kong (Formerly Metropark Wanchai) is situated in the heart of Hong Kong's luxury commercial, shopping and entertainment district. In great proximity to the Hong Kong Convention and Exhibition Centre as well as the Mass Transit Railway Station, making it a breeze to get around the city that never sleeps. Each guest room showcases contemporary design with clear ambition for innovations and are equipped with LCD TV, Free Wi-Fi connectivity, electronic safety box, central air-conditioning, spacious working desk and more. Our recent innovative installation is the travel smartphone with unlimited mobile data and hotspot function plus IDD calls to designated countries for free during your stay. Kew Green Hotel Wanchai Hong Kong is a smoke-free property, beckons as a homely and stylish accommodation option so that your experience in Hong Kong will exceed your expectation. ... more   less 
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Also Known As:
Metropark Hotel Hong Kong
Kew Green Hotel Wanchai Hong Kong

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