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“Again and again and again - simply the best!”

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Four Seasons Hotel Hong Kong
Ranked #4 of 718 Hotels in Hong Kong
Certificate of Excellence
Zurich, Switzerland
Level 4 Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Again and again and again - simply the best!”
Reviewed September 29, 2013

We've stayed for a week at the Four Seasons with our 6 year old daughter. And again we were blown away by their Service. Everything was over the top: the very generous room size, the amenities, the facilities (especially the pool Level) and of course the treats for our daughter. The Lounge menue is wonderful and the atmosphere with the live piano is very Relaxing, Food and Service outstanding. Don' miss the brunch buffet - the room is quite small but very comfortable and relaxed seating. Brunch selection is very nice. We'll be back!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jinx0111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterDraminsky, Hotel Manager at Four Seasons Hotel Hong Kong, responded to this review, October 2, 2013
Dear jinx0111,

Thank you for sharing your experience at Four Seasons Hotel Hong Kong in this TripAdvisor review.

We're very happy to learn that you and your family had a wonderful stay with us this summer. It's always wonderful to learn how our guests have enjoyed their stay and we will be sure to share with the team your encouraging feedback.

We hope to welcome you and your family back to Four Seasons Hotel Hong Kong on your future visits.

Sincerely,

Peter Draminsky
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,937 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (725)
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London
Level 4 Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed September 27, 2013

Like most good hotels in HK, FS is buzzing with activity. It is primarily focused on business travellers and well healed locals so if you turn up in your flip flops and shorts, they'll pretend it's ok...
Room was nice but on a smallish side for 2 adults and one young child. The real plus is an outdoor pool with a great view and informal restaurant which also catered more for people on holiday rather than on business trip.
This is an efficient, busy and opulent hotel with a major bonus of being linked to the mall but primarily focuses on business travellers.

  • Stayed May 2013, traveled with family
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    • Service
Helpful?
Thank zendra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterDraminsky, Hotel Manager at Four Seasons Hotel Hong Kong, responded to this review, October 2, 2013
Dear Zendra,

Thank you for taking time to provide feedback on your previous stay in this TripAdvisor review.

We are delighted to hear that you liked the physical aspects of our hotel, including our "resort pool" as well as the service you received. A place’s vibe is really created by the people who frequent it and we are glad to know that you also appreciated our other patrons even though most were on business over this period. You will be pleasantly surprised that over one third of those staying with us are actually here for leisure!

Please don’t hesitate to contact me in the future if I can be of any assistance. I would be delighted to arrange any future visit to Four Seasons.
Sincerely,

Peter Draminsky
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rome, Italy
Level 5 Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 27, 2013

Fantastic. Perfect location. Beautiful connecting rooms at 29th floor, glass walls overlooking the bay and the light show, two huge pools, usual utmost care and high level service, professional staff, nice presents for the kids... I would perhaps enhance in room amenities and dining offering. I would definitely go back there again!

Room Tip: Definitely go for higher floors towards the bay
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  • Stayed August 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank ziopao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterDraminsky, Hotel Manager at Four Seasons Hotel Hong Kong, responded to this review, October 2, 2013
Dear Ziopao,

Thank you for sharing your feedback in this TripAdvisor review.

It was a pleasure to have you staying with us and to learn that you and your family had enjoyed the stay. I note your suggestion on enhancing our room amenities and dining offerings, and if there is anything in particular you feel missing in our guest rooms, please feel free to contact me directly. We are always reviewing our guest offerings - both in-room and at the Hotel restaurants where menus change seasonally.

Thank you again for taking time to write this review. We look forward to welcoming you and your family back to Hong Kong and to Four Seasons Hotel on your next visit to our lovely city!

Sincerely,

Peter Draminsky
Hotel Manager
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Quezon City, Philippines
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 23, 2013

After one night at a boutique hotel we learned that a super typhoon was on its way. We transferred to the Four Seasons Hotel so we could wait it out in comfort, proximity to transport and shopping. A wise choice indeed! The harborview, amenities, (2 washbowls, L'Occitane toiletries, watching TV while soaking in the tub), comfortable bed, wide range of TV channels made our upgrade worth it. Our return flight was cancelled but no worries-the hotel concierge managed to get us confirmed seats for the next day in a matter of minutes--no frantic calling the airline to be put on perpetual "hold" for us. We were only too glad to book one more night. Indeed, typhoon or not, this is the place to be.

  • Stayed September 2013, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank armagutz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterDraminsky, Hotel Manager at Four Seasons Hotel Hong Kong, responded to this review, September 25, 2013
Dear armagutz,

Thank you so much for taking time to share your recent travel experience with us here on TripAdvisor.

We greatly appreciate all the kind words and are thrilled to hear that you enjoyed the stay, despite the circumstances that brought you to us. Hope you had a comfortable trip back home.

Should your travels bring you back to Hong Kong, we look forward to welcoming you back to Four Seasons Hotel.

Sincerely,

Peter Draminsky
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 4 Contributor
25 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 23, 2013

It was a fabulous experience when i stayed at Four Seasons Hotel (Hong Kong) on Sept 13-14! I lost my mobile phone at a taxi when i returned to hotel. Ricky Li (Front Desk Manager) and his staff were trying very hard to help me out. They not only checked the license plate of the taxi via CCTV, reported to police, called lost & found hotlines...etc, but also tried to call the karaoke where i visited before returning to hotel.
I had lunch and dinner appointments on that day but obviously i couldn't show up as i lost all contact information. Ricky Li suggested helping me to call the restaurants and reach my friend. He tried to comfort me and taught me what to do after lost my phone – it really made me feel less anxiety.
The level of professionalism and service are just impeccable! BIG Thank you to Ricky Li!!

  • Stayed September 2013, traveled solo
    • Value
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    • Cleanliness
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Helpful?
2 Thank Stellakei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterDraminsky, Hotel Manager at Four Seasons Hotel Hong Kong, responded to this review, September 25, 2013
Dear Stellakei.

Thank you for sharing feedback on your stay in this TripAdvisor review.

I can very well imagine the anxiety you must have felt upon discovering the loss of your mobile phone, and was glad that Ricky and the team at the reception were able to help. It will give me great pleasure to share your appreciation with the team, and I know that they will all be thankful that you took the time to share it with the readers on TripAdvisor.

We look forward to the opportunity of welcoming you back to Hong Kong and Four Seasons Hotel when you next visit our city.

Sincerely,

Peter Draminsky
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level 3 Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 21, 2013

We were scheduled to stay at this hotel for a couple of days, but due to an approaching Typhoon, we were forced to leave early.
Besides being an absolutely magnificent hotel with incredible views the staff could not have been friendlier and more helpful. The concierge bent over backward to reschedule flights and numerous hotel reservations. Ken went well above and beyond the call of duty and worked tirelessly until it was all rearranged.
The building itself was stunning, with beautiful walnut and granite interiors, fresh flowers and works of art throughout. The infinity pool hangs over the edge of the building and offers views of Stanley Harbor and Kowloon.
The spa and massage were amazing, one of the best hotels I have ever stayed at.

Room Tip: I don't there is a bad room in the building
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  • Stayed September 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank Allan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterDraminsky, Hotel Manager at Four Seasons Hotel Hong Kong, responded to this review, September 23, 2013
Dear Allan S,

Thank you for taking time to review your stay at Four Seasons Hotel Hong Kong.

It is a delight to hear that you enjoyed your experience at our hotel although you had to cut short your stay due to the typhoon. I will be sure to pass on your compliments to the team, especially Ken in the Concierge who assisted you with the travel arrangements. I am sure they will be pleased to hear they played a part in making your stay a memorable one!

We look forward to welcoming you back on your next visit to Hong Kong.

Sincerely,

Peter Draminsky
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed September 20, 2013

Four Seasons Hong Kong is a excellent hotel situated in the IFC complex on Hong Kong island. The location makes it easy to walk to lots of things in Central.
Views from harbour view rooms are fantastic with always something to watch on Victoria Harbour.
Rooms are decorated in a modern style, and are very comfortable. The rooms are slightly smaller than average. Wifi is complimentary and works very well.
Bathrooms are excellent.
Executive Club floor rooms are the ones to go for as the Club floor lounge on the 45th floor offers even better views and excellent food/drink options throughout the day.
The staff on the Executive Club floor as some of the best club floor staff I have experienced.
The hotel houses a number of top restaurants - we ate at all of them. I don't rate the restaurants as highly as the hotel but that is probably because I have eaten at lots of the finest restaurants all over the world and neither the French restaurant Caprice or the Chinese restaurant Lung King Heen would make it into my top 50 meals.
VIP airport pickup service/transfer is very good for stress free arrival after a long flight.
Pool and spa are very good - again the pool has great views over Victoria harbour and is a great place to relax.
Overall an excellent hotel that offers Four Seasons level of service - if only all Four Seasons were like this.

Room Tip: Harbour view club floor rooms
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank scillyisles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterDraminsky, Hotel Manager at Four Seasons Hotel Hong Kong, responded to this review, September 23, 2013
Dear scillyisles,

Thank you for taking time to share your feedback at TripAdvisor.

We were delighted to read your positive comments about the Hotel from your previous stay with us. I am delighted you were able to take advantage of our location, which we think is quite special, being along the harbour's edge. Also thank you for your kind commnets on the Executive Club team. Nothing gives me greater pleasure than sharing your kind words with them.

We look forward to welcoming you back on your next visit to Hong Kong.

Sincerely,

Peter Draminsky
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Hong Kong

Property: Four Seasons Hotel Hong Kong
Address: 8 Finance Street, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Hong Kong
#3 Spa Hotel in Hong Kong
#4 Luxury Hotel in Hong Kong
#5 Business Hotel in Hong Kong
#6 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Hong Kong 5*
Number of rooms: 399
Official Description (provided by the hotel):
On the waterfront overlooking Victoria Harbour and the financial district, Four Seasons redefines luxury and excellence in a city renowned for exceptional accommodations. As part of the prestigious International Finance Centre, it offers unrivaled links to Hong Kong Station, with the famed Star Ferry steps away. In a city known for great dining, Four Seasons Hotel Hong Kong is home to two Michelin starred restaurants - two-star French restaurant Caprice and Michelin three-star Chinese restaurant, Lung King Heen. ... more   less 
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Also Known As:
4 Seasons Hotel Hong Kong
Four Seasons Hong Kong
Hong Kong Four Seasons
Four Seasons Hotel Hong Kong

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