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“A hotel for the seasoned traveller.”

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Four Seasons Hotel Hong Kong
Ranked #4 of 725 Hotels in Hong Kong
Certificate of Excellence
Reviewed May 31, 2008

We stayed in one of the deluxe suites at this hotel for one night. The room was massive - dining area, sitting area, bedroom, bathroom and kitchen altogether must have been well over 800 sq.ft.

The experience was typically polished - crisp, clean bedsheets; soft towels with plenty of toiletries from Bulgari; welcome tea; turn-down service........So altogether a comfortable and competent experience, though a bit characterless. I must say that I do judge asian hotels with higher standards, knowing that I would expect to receive a lower standard of service at many equivalent European hotels.

Something that irritated me was the fact that they charged for mini-bar items and even HK$160 for 24 hours of internet access! Surely these should be included in the rates at this price range. This also betrays a lack of class in the operation of this hotel sadly.

  • Stayed: May 2008, traveled on business
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5  Thank Stinkaroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,479 - 2,485 of 3,174 reviews

Reviewed May 27, 2008

the four seasons is everything the other reviewers say and more. a great hotel in a great location with impeccable amenities and lovely facilities. the rooms are beyond reproach in terms of space and taste although if you are used to international luxury this is what many people nowadays expect.

in terms of styling it is brilliantly done with a magnificent lobby and the enticing blue bar that has a nice jazz band on thu, fri and sat.

two things bothered me:
- when asking for a late checkout, i was told they could only do it until one pm when i am used to much lesser hotels offering me at least 2, 3 and even 4 pm without charge. i think they lied when they said they were very busy to do so since they did indicate that i could have a late checkout if i paid the extra charges that i didn't even care to find out how much.
- the concierge did not make a good enough effort to arrange for my bags to be picked up and taken to the entrance of the express train checkin counters that are almost next door where i could do some shopping and meet their porter there. this service was provided last time to us by the lesser quality and older JW marriott hong kond and when i said so they said we dont do that. what happened to being resourceful?

i think that the hotel is not to be missed and service is always with a smile and brilliantly a hallmark of the four seasons but the two issues above showed me that they sometimes are not willing to go the extra length to truly make you happy.

relevant disclosure: we were paying at least 40,000 hong kong dollars per night with five harbor view rooms for almost a week and i just needed the late checkout for two of those rooms.

  • Stayed: May 2008, traveled on business
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6  Thank pendolino77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 25, 2008

I have stayed at the Four Seasons a few times and everytime the experience has been just GREAT. Service is impeccable, the rooms are spacious, modern and the bathrooms are the best i've ever seen at a hotel. Try and get a harbour view room if you can.

Great location located on central island and linked to the shopping mall IFC which has a bunch of great restautrants (Harlams, Ina giko ) and great bars (red, G-bar)

Knowledgable concierge, helpful staff, great restaurant, faboulous spa,....in short no matter what you are looking for you just can't go wrong with the Four Seasons in Hong Kong.

  • Stayed: March 2008, traveled on business
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2  Thank niyalish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2008

We loved this hotel. Only premier deluxe rooms available when we booked but I think any room here would have been great. It is well worth paying the extra for the executive level access. The pool, spa and gym were fantastic. The restaurant Caprice was also beautiful, and the staff were terrific. The MTR airport express is below the IFC. Will not stay anywhere else in HK now.

  • Stayed: May 2008, traveled on business
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1  Thank JacMMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2008

This hotel is just amazing, the staff are fantastic and the rooms gorgeous. Stay here!

(We got the special transfer from the airport to the hotel and although it was great being met off the plane and whisked through I am not sure it is worth the money.)

  • Stayed: April 2006, traveled as a couple
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1  Thank CalLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2008

The Four Seasons Hong Kong is without a doubt one the top hotels in Hong Kong and in the world. You simply cannot go wrong.

I stayed there four four night during this past easter.

- Location: The hotel is located in the IFC Mall, in Hong Kong Central. The Airport Express train go right into Hong Kong station (located in the mall), so when you arrive, the hotel is about a 5minute walk indoors from the train.

In addition to the many stores offered at the IFC Mall, there is a movie theater, many restaurants and a supermarket. Also easily accessible at the Ferry piers (Star Ferry to Kowloon, Ferry the Lantau, Macau...). It takes about a 5-10 minute walk through the mall to reach the Ferry piers.

The view on the bay is also amazing (though not as great as that from Kowloon facing Hong Kong central). If the view is really important to you, The Peninsula will probably offers nicer view of the high risers.

Also, since most of the nightlife happens on the Central side, the hotel is a good location for clubbing. Most clubs are located withina 10-minute walk (on passageways and pedestrian bridges) away.

- Service: As expected from a Four Seasons. The check-in process was quick. Reception was friendly and welcomed us with a smile.

The concierge service was also very helpful and the many concierges made great suggestions for places to visit and restaurants. On several occasions, the restaurants we asked for were booked - I would have hoped the concierge staff would have certain connectionsallowing them better access to tables.


- Rooms: Room was very spacious, with a large marble bathroom. The hotel was openned two years ago, so everything in it is brand new. All rooms have a huge glass window (floor to ceiling).

- Amenities: The fitness center has a view on the harbour and is equipped with all the imagineable machines. The fitness is well- above average given that it is also open to members as a stand alone gym club.

The hotel has two outdoor swimming pools with great view of the skyscrapers and Kowloon. The main swimming pool (heated) actually give the impression of diving straight into the bay. Other reviews mentioned the music under water - this really is a gimmick - since when you swim, you cannot really hear the music.

- Food: We really did not eat much at the hotel. On room-service order was delivered very quickly, the food was good. We tried the Chinese breakfast restaurant one morning, the food was very good again. Afternoon tea was also good.

- Room for Improvement:
Internet access should be free (160HKD).
The heated swimming-pool could be slightly warmer.

  • Stayed: March 2008, traveled as a couple
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3  Thank mahme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2008

Possibly one of the best hotels in the world...

  • Stayed: February 2008, traveled on business
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2  Thank readmatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Hong Kong

Address: 8 Finance Street, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Hong Kong
#3 Spa Hotel in Hong Kong
#4 Luxury Hotel in Hong Kong
#5 Business Hotel in Hong Kong
#6 Romantic Hotel in Hong Kong
Price Range: $539 - $1,061 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Hong Kong 5*
Number of rooms: 399
Official Description (provided by the hotel):
On the waterfront overlooking Victoria Harbour and the financial district, Four Seasons redefines luxury and excellence in a city renowned for exceptional accommodations. As part of the prestigious International Finance Centre, it offers unrivaled links to Hong Kong Station, with the famed Star Ferry steps away. In a city known for great dining, Four Seasons Hotel Hong Kong is home to two Michelin starred restaurants - two-star French restaurant Caprice and Michelin three-star Chinese restaurant, Lung King Heen. ... more   less 
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Also Known As:
4 Seasons Hotel Hong Kong
Four Seasons Hong Kong
Hong Kong Four Seasons
Four Seasons Hotel Hong Kong

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