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Four Seasons Hotel Hong Kong
Ranked #4 of 718 Hotels in Hong Kong
Certificate of Excellence
Paris, France
Level 4 Contributor
38 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Best of the best”
Reviewed November 10, 2012

Hong Kong business trip: spent two nights at the Four Seasons. Everything was exceptional: location (IFC mall, direct airport connection by train, view on Kowloon), rooms (perfect, in particular the bed and the bathroom), service (perfect), restaurants (perfect, did I mention the Michelin 3-star restaurant or the eggs Benedict for breakfast?), internet (super fast) and the amazing, exceptional, gorgeous spa. Thank you very much Four Seasons Hong Kong for setting the standard in the global hospitality industry.

  • Stayed November 2012, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Voyageur3012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,925 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (723)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Kent
Level 4 Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 10, 2012

We stayed for six nights for a family wedding in HK. Staff were superb and could not do anymore to make our stay more comfortable. On arrival a birthday cake had been arranged for my 11 year old daughter and a surprise gift was provided. We enjoyed an airport shuttle provided by the hotel and the transfer through the airport was seamless. A special thank you also to the hotel for providing a takeaway breakfast on our departure due to our early morning flight - this was a particularly thoughtful touch. We also enjoyed the food at both Lung Heen King and Caprice, both wonderful, however I feel Caprice had the edge, the sommelier was particularly helpful and some excellent cheese choices provided by the Caprice staff. The hotel pool is stunning and again staff at the pool were attentive and helpful, providing cooling refreshments of fruit kebabs, popsicles and mini tubs of ice cream. My daughter was unfortunately ill on our trip and we had to call on the hotel doctor. The doctor arrived well within the time frame given by concierge and was efficient and helpful in his advice and diagnosis. The doctor was able to provide antibiotics immediately and by the next evening my daughter was much better. We also took advantage of the spa and whilst my massage was attentive, a word of warning, a firm massage is verging on painful and tortuous rather than relaxing! My only criticism is the spa service charge automatically added to my bill, this is the first time I have experienced a service charge added for spa services whether at a hotel or spa and I feel this should be left to the discretion of the client, I did challenge this at the time of settling my bill however was told this standard practice! Other than this we were very happy with our stay at Four Seasons, and having also been to the Mandarin Oriental and Peninsula in HK, I would definitely say that the Four Seasons stand head and shoulders above the other two, particularly when it comes to service.

Room Tip: If you can afford it get a suite or pay the extra for the executive lounge, this was excellent. The...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank TheBroonsKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
160 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed November 9, 2012

This hotel is run so well that from start to finish they provide you with perfection.

Not having traveled to Asia before this was our first hotel and it could not have been better .

The accommodation although not inexpensive was good value and PERFECT views of the Harbor.
The Restaurants ...and you have a great many to choose from are world class.The Chinese rest is a great treet.
The pool area (not much sun-as in shade) is really good for a city hotel.
The service staff are absolutely tremendous and very well trained.
Breakfast in the reception area lounge is PERFECT...
Its one of the great hotels and without doubt a place to re visit...this sort of standard doesn't just happen is a very well managed and well detailed hotel.
Its great for shopping and site seeing.
Take the tourist buss to establish your areas ...great value.

Room Tip: Put your hand in your pocket its worth it especially if its your starting place to Asia.
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  • Stayed October 2012, traveled as a couple
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    • Service
Helpful?
Thank Readytoburst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
143 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed November 7, 2012

This is probably the best hotel I've stayed in. Faultless, great facilities, excellent rooms, great service. A cut above most hotels in HK, you cannot go wrong. The location is very good too. Even though this was a business trip the hotel is situated near everything you need.

  • Stayed March 2012, traveled on business
    • Value
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Helpful?
Thank Tony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
4 reviews
3 hotel reviews
Reviewed November 6, 2012

4 seasons doesn't disappoint. Fabulous location (right by the pier terminals plus connects to WTC if you want high end shopping and restaurants), beautiful pools with great attendants who will bring you unexpected treats such as free homemade lollies and iced drinks, and cocktail bar where I was sent free 'tasters' if there were leftovers from shakers. All other luxury is almost as you would expect, most divine bedding, marble bathrooms, bath with TV etc.

Room Tip: We were upgraded unexpectedly to room with harbour view. I booked double room and requested a 'c...
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank toddsuza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Level 6 Contributor
110 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 264 helpful votes
Reviewed November 6, 2012

This was the second occasion for us to stay at the Four Seasons Hong Kong. We had a corner suite on a high floor so our view of the Hong Kong harbor was absolutely beautiful. Our suite had a large living area plus a large bedroom with a walk in closet for storing luggage and hanging clothes. Our bathroom was also very large with a beautiful tub, shower that I enjoyed immensely.
We used the hotel driver to pick us up at the airport and take us back to the airport. After a very long flight, we were met by the Four Seasons representative immediately after coming off the plane. She guided us to customs & then took us to the hotel car and driver for the ride to the hotel. My husband was there on business and used the conference room for meetings as well as the restaurant on the first floor for lunch.

We had access to the executive floor on the 45th floor which we enjoyed tremendously. We had a lovely breakfast there every morning and drinks and appetizers before dinner each day.

We would stay here again in a heartbeat. This is the most welcoming, friendly, helpful staff that we have ever encountered at any hotel around the world. They helped us with all of our questions and gave great advice for sightseeing. I had a massage in the spa & this was the best. This is a perfect hotel in every way.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trip Advisor from Dallas, TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level 6 Contributor
185 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed November 6, 2012

we stayed 5 nights at Hotel and had a harbor view room, no. 1601. Marvelous view towards Kowloon.
The room was very spacious with a good size bathroom which had a separate shower.
Also there were an Espresso machine and fruits.
The staff was friendly and at breakfast time in The Lounge we were recognized on the 2. day.
As the Hotel is attached to the IFC shopping center there were good choices of Restaurants without leaving the air-conditioned space. Coming from the cold into the 26-29degree it was appreciated.
We had airport transportation from the hotel to the airport which was very efficient and courteous, they got out luggage to the check-in to lift it on the belt. just excellent service.
Another great feature is the swimming pool on the 6th floor, an outdoor pool with bistro overlooking the skyline ! Overall a very good choice.

Room Tip: it is worth to book a harbor view room
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  • Stayed October 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Hong Kong

Property: Four Seasons Hotel Hong Kong
Address: No.8 Finance Street, Central, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Central
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Hong Kong
#3 Spa Hotel in Hong Kong
#4 Luxury Hotel in Hong Kong
#5 Business Hotel in Hong Kong
#6 Romantic Hotel in Hong Kong
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Hong Kong 5*
Number of rooms: 399
Official Description (provided by the hotel):
On the waterfront overlooking Victoria Harbour and the financial district, Four Seasons redefines luxury and excellence in a city renowned for exceptional accommodations. As part of the prestigious International Finance Centre, it offers unrivalled links to Hong Kong Station, with the famed Star Ferry steps away. In a city known for great dining, Four Seasons Hotel Hong Kong is home to two Michelin starred restaurants - two-star French restaurant Caprice and Michelin three-star Chinese restaurant, Lung King Heen. ... more   less 
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Also Known As:
4 Seasons Hotel Hong Kong
Four Seasons Hong Kong
Hong Kong Four Seasons
Four Seasons Hotel Hong Kong

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