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J Plus Hotel by YOO
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Reviews (638)
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Reviewed January 20, 2013

A conveniently located hotel with rooms no bigger than in HK averagely. Concierge service is good as for booking hot restaurants and membership clubs and the rooms are nice looking and comfortable.
It's a 3 minute walk from the Times Square so if you prefer this part of the city it's definitely recommended.

Stayed: January 2013, traveled with family
1  Thank nnikolas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eunice c, Marketing Manager at J Plus Hotel by YOO, responded to this reviewResponded January 21, 2013

Thank you very much nnikolas for taking your time to share your previous experience of J Plus.
Glad to learned that you enjoyed the room and our personal concierge services.
We look forward to welcoming you back soon.

Warmest Regards,
Eunice Chung
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2013

Had no problem locating the hotel since we were armed with the map and address plus noted landmarks. The self-service station is a great idea to have the guests help themselves whenever refreshments or snacks are needed and not have to bother reception. Although the drinks served at 6pm are standard, it's still free nonetheless so we're happy campers! Thoughtful touches like providing a notebook for guests to scribble on or umbrellas when it's raining make a difference. Although we didn't get to use access to some partner establishments, a good list was offered. Whimsical and functional room decor that works with good WIFI signal to boot!

  • Stayed: February 2012, traveled as a couple
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Thank kaimorales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eunice c, Marketing Manager at J Plus Hotel by YOO, responded to this reviewResponded January 17, 2013

Hello kaimorales, I was especially pleased to learn that you enjoyed the stay and appreciated all the little " extra" we provided. Thank you very much for taking your time to share your comment with us.
Our whole team are looking forward to have you back with us soon.

Best Regards,
Eunice Chung
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2013

I've stayed here 5 or 6 times for up to a week at a time. It's an apartment hotel but ticks most of the boxes. Tiny, well designed lobby with lounges and a small kitchenette area (where you can have a free breakfast and free wine at night). The studios are small but perfectly functional. I tend to go for the 1 bedroom which has a lounge area, dining, a kitchen and separate bedroom. Great for families as kids can sleep in a small alcove off the lounge room. Lots of storage space and pretty good value for Hong Kong. There's no pool and only limited room service but you go in expecting that. They don't have a 'connected' concierge like the bigger hotels which can be handy in Hong Kong when it comes to access to places like the China Club but staff offer good advice.

Walk 2 minutes to MTR or 5 minutes to Times Square. There's really nowhere for taxis to pull up outside but the staff help with bags and there are taxi ranks nearby. Plenty of restaurants in the street opposite which is undergoing massive change. Causeway Bay still very gritty which is nice and authentic.

The staff are pleasant and helpful but fall into the trap of lacking flexibility. If you ask for something non-standard (late checkouts etc) you'll get "that is not our policy". It's frustrating and quite specific to this place. A little problem solving on the part of the staff would be great as this is generally a terrific place to stay.

Room Tip: High floors are quieter + treat yourself to a 1-bedroom
  • Stayed: May 2012, traveled on business
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Thank GlobeExpress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eunice c, Marketing Manager at J Plus Hotel by YOO, responded to this reviewResponded January 14, 2013

Many thanks GlobeExpress for your favorable and constructive comment of J Plus.
I was delighted to know that you enjoyed the room and had a pleasant stay with your family.
Thank you very much for your support to J Plus.
We will strive to do better and provide you an even better experience for you next time.
J Plus and our whole team are looking forward to seeing you again soon.

Best Regards,
Eunice Chung
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2013

It's a perfect place to stay.
I have been traveling to Hong Kong for 15 years and this is a great value for money hotel.
Free wi-fi, breakfast included, drinks at 6pm.
Sure it doesn't have a fancy foyer or bar area but the rooms are tidy, the bed is very comfortable. The room layout is a bit busy. The sitting room area not really required.
In good area 5-10 minutes from Times Square.
I would stay there again for sure.

  • Stayed: November 2012, traveled on business
    • Value
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Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eunice c, Marketing Manager at J Plus Hotel by YOO, responded to this reviewResponded January 10, 2013

Thank you Michael R for taking you time to share such a positive review of J Plus.
I was especially pleased to learn that you enjoyed your stay and appreciated all the little "extra" we've prepared for you.
J Plus and our whole team hope to see you @ J Plus again soon.

Warm Regards,
Eunice Chung
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2013

This hotel,is,located centrally in Causeway Bay. Short walk to MTR. Room was clean, tight for space but functional. Kitchenette is handy but local food so cheap it was easier to eat out.
Staff attentive but need to smile more.
Breakfast was ok. Sharing breakfast area in foyer was a bit odd.
Overall, worth the stay & well priced.

Room Tip: Ask for a room as high up as possible.
  • Stayed: December 2012, traveled as a couple
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Thank SkipK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eunice c, Marketing Manager at J Plus Hotel by YOO, responded to this reviewResponded January 6, 2013

Hello SkipK, I was very glad to learned that you enjoyed your stay . Thank you for taking your time to share your previous experience of J Plus. We look forward to seeing you again soon.

Best Regards,
Eunice Chung
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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