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“J Plus Space” 5 of 5 bubbles
Review of J Plus Hotel by YOO

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J Plus Hotel by YOO
Ranked #64 of 713 Hotels in Hong Kong
Certificate of Excellence
Charleston, South Carolina
Level Contributor
54 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“J Plus Space”
5 of 5 bubbles Reviewed November 18, 2012

One of the best designed hotel rooms I've ever encountered, the J Plus manages to cram a sitting area, a sleeping area and plenty of storage, plus a mini kitchen, into a tiny space that ends up feeling specious. Great bed with soft linens that were welcome after a long flight. Even though construction was going on right across the street, the hotel was quiet inside.

The staff were extremely helpful with directions for the tram and with directions for several electronics stores in the area when our computer charger died. The staff also pulled some strings and got us great seats at Hutong, a must-do dining experience when visiting Hong Kong.

The lobby breakfast is superb, with plenty of options for any dietary need, as well as both coffee and espresso at the ready.

This hotel is close to lots of shopping, though that could be said of lots of Hong Kong hotels, I suppose. It was two blocks from a tram stop, and we rode the tram to get to the business district and the mid-level escalator. It was a fifteen minute walk to the ferry to ride over to Kowloon.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank andrawatkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eunice c, Marketing Manager at J Plus Hotel by YOO, responded to this review, November 25, 2012
Many Thanks andrawatkins for posting such a positive comment via TripAdvisor. Your satisfaction means everything to us . I am especially pleased to learn that you had a wonderful trip in HK and enjoyed your stay with us. I hope to have you back at J Plus soon.

Best Regards,
Eunice Chung
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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542 reviews from our community

Traveler rating
    255
    204
    53
    18
    12
See reviews for
75
184
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119
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
London
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed November 15, 2012

I loved the designer interior and quirky touches, also the plentiful (albeit not cooked) breakfast and free wine in the evenings (never made it back in time for free afternoon tea though). Staff were very polite and helpful. The only downside was that our room didn't have a view, only of the street opposite (we were on the 9th floor) - would have been nice to have had views that makes HK famous.

Having said that, it's not bad value for HK.

Room Tip: Ask for a room in the top floors for good views
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank London_Maracas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eunice c, Marketing Manager at J Plus Hotel by YOO, responded to this review, November 25, 2012
Hello London_Maracas, Glad to learn that you enjoyed your stay and thank you very much for sharing your experience of J Plus. We look forward to welcoming you back soon.
Warmest Regards,
Eunice Chung
Marketing Manager of J Plus Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California, USA
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed November 9, 2012

We arrived at 7 in the morning after flying all night and then some, and the first thing they did was allow us early check-in and upgrade us to a suite. J Plus thus earned a lifetime of loyalty. The breakfasts were ample, the afternoon snacks were yummy, the waters and soda were free and plentiful. The desk staff managed us a reservation at a Michelin-starred restaurant with less than one day's notice. We loved the proximity to Victoria Park for morning walks, and to Times Square for evening window-shopping. The location was challenging for our first taxi driver to find, but as long as you have a print-out with the map and location in Chinese, you will get there. And you will be pleased!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank buster77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eunice c, Marketing Manager at J Plus Hotel by YOO, responded to this review, November 13, 2012
Hi buster77 ,I am especially pleased that you appreciated our helpful and professional service. We will share this positive comment with our guest relation team, your sastisfaction means a lot to us and will give our team a huge encouragement to do even better.
I am also glad to learn that you enjoyed all the little “extras” we offered , we hope to make every single guest to feel like home while staying with us.
We look forward to welcoming you back at J Plus again soon.
Warmest Regards,
Eunice Chung
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed November 1, 2012

J Plus is a well designed boutique hotel that is very good value for money. It is only about 5-10 minutes walk from Causeway Bay station, but was very hard to find at first! There are no obvious signs outside the building. The rooms are small but have everything you need (including a full kitchenette), and of course have some great design pieces. Particularly impressive was the speaker system in the rooms that you can connect your iPod to. The shower was not great - temperature and pressure was very hard to get right. This was my only issue with the room. The complimentary snacks and drinks downstairs are very convenient - nice to grab a drink on your way up to the room after battling the Hong Kong humidity. I would recommend this hotel as it's very comfy, has chic design, close to the subway and good value for money.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Dasha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eunice c, Marketing Manager at J Plus Hotel by YOO, responded to this review, November 11, 2012
Dear Dasha D, I am sorry to learn that you had a hard time finding our hotel on arrival. Please do not hesitate to contact us on or before your arrival next time,our team would be happy assist you / provide you more precise directions to our hotel .
Otherwise, I am pleased to learn that you enjoyed your stay with us.
We appreciate your feedback and our team will seek for improvements continuously. Hope you have you back with us soon and provide you an even better experience at J Plus your next stay.

Warmest Regards,
Eunice Chung
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milano
Level Contributor
55 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed October 22, 2012

As you maybe already know, this hotel was designed by Philippe Starck. You can recognised his touch expecially in the reception area, well dressed up, and full of services: you can have your snack and additional drink at every moment of the day.
The simple room (studio) is small, even if you can find a little lounge, a little kitchen area, a bed (that is divided from the rest by a soft curtain) and the washroom. So you will have everything but in a restricted area.
The mantainance situation is not so good, so you will enjoy with the design but you will have also lime scle in the corner of your shower, twisted rolled shutters and so on.
You can consider a plus, the kindness of the concierge and the laudry area; and not a plus the big key of your room: a usual one (you have to remember every time to lock the door of your room like you are in your appartment).

  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gambadilegno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eunice c, Marketing Manager at J Plus Hotel by YOO, responded to this review, November 25, 2012
Dear gambadilegno, thank you for taking your time to share your recent experience of J Plus.
I am truly disappointed with your unpleasant experience with us. Please kindly accept my sincere apologies . I’ve addressed the issue with our housekeeping manager and the team and please be assured that this is an isolated incident and does not reflect the standards of J Plus.
I do hope that we have the opportunity to welcome you back to J Plus in the near future and provide you a much more pleasant experience with us for your next stay. Please do not hesitate to contact me if there’s any assistance required during or even before your stay, our guest relation team and I would more than happy to assist you.

Best Regards,
Eunice Chung
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed October 10, 2012

This is our second stay at J Plus this year and we would not choose anywhere else in Hong Kong.
A wonderful alternative to the glass and steel sterility of the western chain hotels it leaves even the most expensive ones well behind. The place has soul which they never do. Any need you have is instantly responded to, the location is unbeatable. Trains, shopping and more restaurants than you can count are just moments away and you are in an area where the locals live and work too so if you want to experience Hong Kong and its people it can't be beaten. The design will appeal to all but the really dull. The lift may take a minute longer but if that is your priority you may need some help. Engage you mind and your senses in Hong Kong at J Plus, you won't regret it.

Room Tip: As always you get what you pay for, take a more spacious apartment room. They are higher up, quiet...
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank GrouchoSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eunice c, Marketing Manager at J Plus Hotel by YOO, responded to this review, October 16, 2012
Thank you GrouchoSydney for sharing your wonderful experience of J Plus. We are delighted to know you appreciate this chic ”home from home” nature of J Plus versus some of Hong Kong's more formal hotels. We are very pleased to learn that you enjoyed your stay with us and hope to see you back soon.

Warmest Regards,
Eunice Chung
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed October 1, 2012

This hotel focuses more on the design elements (no really there are so many disparate items placed all over that the design style is based on which corner of the lobby you are standing in) rather than things that would make the stay a lot calmer for folks on holiday.

Yes the location is quite convenient, close to the MTR Causeway Bay, but it was bittersweet when even locals couldn't help us find it on their phone maps when we were initially looking for it - and my mom and I and the locals were standing literally diagonally across from the entrance!

A tiny name plate on the outside of the building with inconvenient steps to haul luggage up over greets you to oddities. The hotel boasts of features like a kitchenette and the latest in technology but three rooms aren't even designed properly. For one, there is no plug point to use the hair dryer in the bathroom.

Breakfast, while free, is a balancing act between a happy holiday and the seeming discomfort of hotel staff with guests actually using the bizarre choices of furniture in the lobby area. Such as: them folding and tidying away newspapers that you were reading when you stepped away for a moment to get a refill.

Overall, outside of the location, it was a below average experience of a stay.

Room Tip: Room sizes are the same. Rates differ based on what floor the room is on. Higher the floor, higher t...
See more room tips
  • Stayed October 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank UrmiRaj14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eunice c, Marketing Manager at J Plus Hotel by YOO, responded to this review, October 11, 2012
Thank you UrmiRaj14 for your comment and I was well aware of the difficulties you had encountered upon arrival.
Our hotel name plates were less noticeable than the other traditional hotels, since subtleness and being exclusive are the important elements since the hotel opened in 2003. I apologize if you had an hard time finding us ,please do not hesitate to give us a call next time so that we could arrange our staff to assist you . We will review the situation and see how to make it more convenient to all guests upon or even do a better preparation before their arrival.We pay attention to every single detail in order to ensure each of guest’s stay as enjoyable and as convenient as possible, however due on the Electricity Legislation in Hong Kong, electrical plugs are not allow to be installed in the bathrooms.
We pride ourselves on the standard of our service. My sincere apologies for you unpleasant experience. We are taking your feedback very seriously and will seek for improvements continuously . I hope that we will have an opportunity to serve you better your next stay to Hong Kong.

Best Regards,
Eunice Chung
Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about J Plus Hotel by YOO

Property: J Plus Hotel by YOO
Address: No.1-5 Irving Street, Causeway Bay, Hong Kong, China (Formerly J Plus Boutique Hotel)
Location: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#51 Family Hotel in Hong Kong
#58 Luxury Hotel in Hong Kong
#72 Romantic Hotel in Hong Kong
#77 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — J Plus Hotel by YOO 4*
Number of rooms: 56
Official Description (provided by the hotel):
J Plus Hotel by YOO - Inspired by Starck. A boutique hotel located in the heart of Causeway Bay Hong Kong with 56 chic guests J Plus Hotel by YOO - Inspired By Starck On its 10th anniversary in 2014, the former JIA Boutique Hotel, Hong Kong was rebranded as J Plus Hotel by YOO following a dramatic, dynamic new HK$10 million makeover for the iconic fashionista address in Causeway Bay by proteges of original designer Philippe Starck at world renowned design house YOO Hotels & Resorts. ... more   less 
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Also Known As:
Jia Boutique Hong Kong
Hotel Jia Boutique
Jia Boutique Hotel
Jia Hotel Hong Kong
Boutique Hotel Hong Kong
J Plus Hotel By YOO Hong Kong

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