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“Excellent bell boy service!”

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Dorsett Wanchai, Hong Kong
Ranked #110 of 718 Hotels in Hong Kong
Certificate of Excellence
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent bell boy service!”
Reviewed February 27, 2012

Our room was great, clean and at a good price compared to other hotels in HK. And I have to say I've never seen bell boys so eager to help guests with their luggage, best service!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrskosasih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (748)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Singapore, null, Singapore
1 review
Reviewed February 27, 2012

The 3 nights I spent in Cosmopolitan Hotel was very good. The room is small but clean, and the staff are all very helpful. The hotel's shuttle service and location makes getting around Hong Kong very convenient. Will definitely return to this hotel on my next trip to Hong Kong!

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ernestwzh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review, March 8, 2012
I am glad to learn your satisfactions with our staff, shuttle and location services. further for your information, Cosmopolitan also offers various room types including the cozy standard room, Deluxe Course View with magnificent greenery view of Happy Valley matches the endless skyline, the Executive Family Quad Room which capable to accommodate 4 guests, to our Executive Suite measures spacious 48 square metres and 520 square feet. Each suite has a separate dining / living area, pantry with a microwave oven and a bathroom with separate bathtub and massage shower cubicle. I am looking forward to your soonest return to provide you another memorable cosmopolitan stay.
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Montreal, Canada
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed February 26, 2012

I have absolutely nothing wrong to say about this hotel! The staff is great, very helpful. We had to be at the airport for 5am and they made sure that we would have the appropriate transportation. The rooms were a bit small, but very clean and extremely comfortable beds. The only downside is that the hotel is located a little bit out of the way from the main touristic sites. But overall, I highly recommend this hotel!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nani12_02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review, March 8, 2012
Thank you for your comments. and I am also confident to ensure our services quality will exceed your expectation whenever you visit. Regarding your comment to our guest room, cosmopolitan hotel offers various room types in different dimension to meet guests’ needs. aside from our cozy standard room, you are also suggested to try our signature Deluxe Course View Room with splendid greenery view of Happy Valley and the magnificent skyline. While our Executive Family Quad Room is capable to accommodate up to 4 guests, the executive suite could certainly satisfy your needs for spacious space.

Cosmopolitan Hotel is only 8 minutes walk distance to Causeway Bay MTR station / Times Square and 5 minute walk distance to Wan Chai, to pamper our guests, a complimentary shuttle bus is available to 15 destinations including Causeway Bay, Wan Chai, Admiralty to Central. for tourist spot, hotel is only mere away to the Stanley Market, Peak and well known Ocean Park theme park. I am very much looking forward to your soonest return.
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California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 25, 2012

We stayed here for 6 nights up to New Year's Eve. The rooms were clean and comfortable. Use the free wifi in the lobby or pay for it in the rooms. We went out each morning to the Wellcome grocery storie and the bakeries close to the Causeway Bay MTR station to get breakfast food, which was significantly less then the hotel breakfast.

The metro/subway is about a 15 minute walk, to either Causeway Bay or the Wan Chai. However, for the holiday week, this was the best hotel we could get. The tram goes almost right outside the door, however, to that made traveling really easy. And it's an inexpensive cab ride to the HOng Kong Main station, from which you can take the train to the airport. (Don't try to go on the tram with a lot of luggage - it's very narrow.)

Room Tip: some rooms have no window. others have one double bed or two twin beds, so ask for the type you wan...
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  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank OPC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rogers, Arkansas
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 25, 2012

we chose this hotel for it's location, close to friends we were visiting. The rooms are very small especially the bathrooms. Small space, very small shower. The hotel itself has only one resturant and the lobby bar is a joke. No bartender (that could fix a drink other than beer), not enough seating. The staff was mixed, we had good luck with some and some were of little help with our requests. We asked one to get a taxi for us, he told us it was a heavy traffic time and we should walk up the street to catch a taxi ourselves. The breakfast served each morning (included in our rate) was very good with nice variety and the returant did serve a nice lunch, but was the only dining choice in the hotel.
All in all, a good 3 star hotel, but certainly not a 4 star experienc.

Room Tip: I asked for a city view room. Many have complained that some of the none city view rooms overlook a...
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  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mike9604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review, March 8, 2012
Thank you for your comments, Cosmopolitan offers more than 5 room types with both bath tub and shower cubicle facilities as option, while our guests could choose from 8 different room types in various room dimensions, I am also delighted to share that the hotel is currently schedule for brand new bath room renovations on selected guest room types in order to provide better service to all.

The 3T bar located at the lobby is one of our guests favorite due to its open location with patio where our guests could chill, our bartender famous for signature designated cocktails and has been given numbers of winning award, I however apologize for the lack of manpower due to hotel high occupancy, your comment will be sincerely evaluated in our next round of orientation.

As Hong Kong is named as one of the most interactive and convenient city, our transportation is also well develop throughout the town, aside from taxi, guest could also choose the hotel shuttle bus which contains 5 routes to 15 destinations including Causeway Bay, Wan Chai, Admiralty and Central. to experience the local uniqueness, the tram station which follow the same spots as shuttle bus is just right in front of door step of hotel entrance, or the Causeway Bay MTR station is only a 8 minute walk away. For guests desires for a cab ride could always approach our concierge team for a direct assistance without steeping out of the hotel. I am sure your next visit will allow you to experiences a 5 star service at 4 star property.
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Nottingham
Level Contributor
113 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed February 23, 2012

My wife an I stayed in this Hotel over 7 days. The hotel was smart and the standards were good. We found the staff friendly but it was hard to understand them sometimes. The room was very small even though it was supposed to be a superior room it had little hanging space for your clothes which left us having to leave the clothes in the suite cases over the stay period. The room was clean and tidy and the linen was changed regularly. Breakfast was good and had most things on offer cooked or otherwise. One down side was the wifi in the rooms was charged for, there was a terrace come sun lounge on the 5th floor which you could access WiFi for free up to an hour which had also free Tea and Coffee The Hotel was situated very close to the town which could be walked and the buses ran from outside the Hotel on a regular basis. The Mtr and trains, trams and ferries also were good, after purchasing a Octops card it made travelling easier for travelling around. I would only visit this Hotel again if I had no where else to go.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Whiskey176
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review, February 26, 2012
Thank you for choosing the sister hotel of Cosmopolitan - the Cosmo Hotel Hong Kong. in order to provide the best and friendly services to our guests, all staff are regularly schedule for customer training, all of our staff are capable to speak English, in addition, an 24 hours guest services manager is always available to assist our guest as well.

Cosmo Hotel offers 5 different room types to meet guests needs, the colorful cozy superior room with quality Simmons mattress, iPod docking and plasma TV screen with international channels. Guests could also choose room types in Executive Room with desk top computer and city view, triple room which accommodate up to 3 guests and our Cosmo Two Bed Room Suites measures 900 square feet / 83-square metres and features two bedrooms, both with an en suite bathroom, separate living and dining areas, and a pantry with a microwave oven.

Despite of our well-commanded complimentary WiFi services throughout the hotel’s public area including lobby, lounge bar the Nooch, the outdoor patio Breeze, the in room internet is priced in line with Hong Kong hotel standard. I am looking forward to your soonest return, both of our Cosmopolitan and Cosmo Hotel Hong Kong team will be welcoming you soon.
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Bandar Seri Begawan, Brunei Darussalam
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 23, 2012

I stayed at the 11th floor at Cosmopolitan with my friends for 8days and we all had a great stay. The hotel is rather crowded which I like it. The room I booked were situated opposite the graveyard but the windows are forested. dont be frightened by the location as the we were unlikely to passby it and it is an expensive and high-class graveyard(said by my uncle which stays in hk and a taxi driver). The rooms were consider big compare to most hk hotels(which I believe smaller). The staffs that I met were all very friendly and polite. Location to the nearest mtr takes 15min by walking. If you think it's kinda to far, they provide free shuttle bus to the nearest mrt which located at timesquare. It departs every 10/15min! It was really convenient!! There were only free wifi in the lobby. I definitely will come back to Cosmopolitan & I believe it will not disappoint you.

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Urnn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review, February 26, 2012
Thank you for your kind comments, it is because of your support to allow us remain in high occupancy. I appreciate your description to our view which is true. The Hong Kong south part is consider upscale residential area. besides of historical churchyard, the neighborhood has been arranged by many sopa opera and TV show as shooting spots. However, with international travelers in mind, we do respect guests from different background, therefore partial guest room which face to our south greenery scene are decorated by fashionable frosted window and clear window view as option.

Cosmopolitan Hotel offers in total of 8 different room types from the cozy Superior Room with iPod docking, flat TV screen and high quality of Simmons mattress bedding , and the Deluxe Course View Room with skyline and greenery happy valley view, the Executive family Quad Room which capable to accommodate up to four guests at the same time to the Executive Suite measures a spacious 48 square metres as known as 520 square feet. Each suite has a separate dining, living area, pantry with a microwave oven and a bathroom with separate bathtub and massage shower cubicle.

Cosmopolitan Hotel offers 50MB ultra high speed internet which is 6.7 times faster in guest room. despite of the reasonable price in line with Hong Kong standard charge, we also offer 100% guarantee money back to meet our commitment to stay connected. In addition, for guests uses complimentary WiFi in all public area including lobby, tour desk and restaurant area. I am looking forward to your soonest return. Thank you
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Additional Information about Dorsett Wanchai, Hong Kong

Property: Dorsett Wanchai, Hong Kong
Address: 387-397 Queen's Road East, Wan Chai, Hong Kong, China (Formerly Cosmopolitan Hotel Hong Kong)
Location: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#42 Best Value Hotel in Hong Kong
#68 Family Hotel in Hong Kong
#78 Romantic Hotel in Hong Kong
#92 Luxury Hotel in Hong Kong
#102 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Dorsett Wanchai, Hong Kong 4.5*
Number of rooms: 454
Official Description (provided by the hotel):
Dorsett Wanchai, Hong Kong has completed a top-to-bottom overhaul to all its 454 rooms and suites and the hotel lobby. The new lobby welcomes guest with an unexpectedly playful vibe which is apparent on the design elements aimed to captivate one's senses. Each of the newly refurbished room, on the other hand, adopts a meticulous theme including the East-meets-West Victorian and classic Oriental and sleek-contemporary designs to name a few. Refurbished rooms offer a majestic view of the race course adjacent to the hotel, while the redesigned bathrooms feature a refreshing rain shower experience. Every Friday, hotel guests are welcome to join the 'Dorsett Wine Hour' at the lobby during which free flow of wine and canapés are provided. For the kids, there is also a colourfully decorated Candy Bar filled with sweet treats. With a lively neighborhood to explore and a dynamic address amid Wan Chai and Causeway Bay, there is a subway station only an eight-minute stroll away. All hotel guests will be given a specially designed 'Eat & Shop Like A Local' booklet which covers a host of local-recommended eateries and shopping spots in the hotel's neighbourhood, offering guests an authentic Hong Kong experience. The hotel also offers scheduled shuttle services to 16 destinations including Causeway Bay, Wanchai, Central, Admiralty, Quarry Bay and Taikoo. Every guestroom features a portable smart phone for free use inside and outside of the hotel, offering unlimited 3G internet supported by Wi-Fi hotspot sharing function, free local and IDD calls to 9 select countries including Australia, Canada, China, Korea, Japan, Malaysia, Singapore, UK and US. Other facilities include a gymnasium, meeting rooms accommodating up to 200 delegates, a refurbished bar on the lobby level and Dining House serving Cantonese cuisine. Dorsett Wanchai is an environmentally friendly "green" hotel with a 100% smoke-free policy. It is also an Earthcheck Bronze Benchmarked Hotel. ... more   less 
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Also Known As:
Cosmopolitan Hong Kong
Hong Kong Cosmopolitan Hotel
Cosmopolitan Hotel Hong Kong
Dorsett Wanchai, Hong Kong

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