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“Excellent for its price”

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Best Western Hotel Harbour View Hong Kong
Ranked #392 of 718 Hotels in Hong Kong
Amsterdam, The Netherlands
1 review
“Excellent for its price”
Reviewed May 15, 2013

Despite of some negative comments on TripAdvisor I booked a standard room at this hotel (1380hkd for 2n). We arrived early in the morning and were offered an upgrade to a deluxe room for 220hkd, which suddenly turned into 440hkd as we stayed 2 nights. When we did not agree, 220hkd was fine as well. We could check in right away. It was excellent for the price we paid. The hotel even offers a shuttle to Sheung Wan and Central. Unfortunately, the pool is only opened early in the morning and in the late afternoon, so we did not make use of it. The WiFi was perfect for HK. The location was really good, 5 min from LKF, from central and the ferries. I stayed at other 'hotels' in HK before, for the same price and this hotel was increadible compared to the other places.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daisy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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883 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (171)
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Berbera, Somalia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 21, 2013

If you arrive in a vicinity of a hotel you will expect that the staff meet you while you are still inside the taxi but in this hotel the boys will just watch you pulling your heavy luggage THEY WILL NEVER ASSIST YOU to reach your room! Beware!

Room Tip: stay in a room where you can see the harbour view
See more room tips
  • Stayed December 2012, traveled solo
    • Value
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Helpful?
8 Thank carmelita m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hong Kong hotels

Hanoi
Level 5 Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed April 15, 2013

Okay so if you chose the hotel for the price and it's cheaper than anything else then fair enough. There's a bed. There's wifi (though it won't let you download). It's clean.

That's literally it. Yes, the rooms are small - to a point whereby the planning must have been extensive. The room safe is the bedside table. The minibar is the size of top hat. The sink in the bathroom is the size of an ashtray. There is no seat. No table. I brought food back to the room one time and there was literally nowhere to eat it other than in bed.

There isn't enough room for you to hang shirts at right angles from the wall so there's a short protruding rail sticking out of the wall so you hang shirts flat against it. There are no coat hangers. When I rang up reception and asked for some they bargained with me. They said 2, I said five, she eventually agreed to give me 4. There was fruit on a plate in my room, when I didn't eat it, it slowly went brown and soft, eventually one piece was taken away. No more fresh fruit.

Street level is like a bus station. Literally they bus in huge tour groups then push them into lifts till the weight alarm goes off. Getting up to your room can be like catching a train in Tokyo. There aren't enough lifts. Leaving the hotel every morning requires being squeezed in the lift while people get on and off, setting off the weight alarm, stopping at nearly every floor.

Pluses - I had a nice view.

In short this place has their guests piled high and billed cheap and even at lower prices than most it must be making a killing. They just keeping pushing them into the lifts and sending them skyward.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
8 Thank VNexpatHanoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level 4 Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed April 9, 2013

I stayed at the Best Western Hotel Harbour View during a trip to Hong Kong. The hotel is located about a 15 minutes walk from Sheung Wan MTR station and is around 10 minutes by taxi from the Airport Express Hong Kong station (the fare was around 25 HKD). The room is indeed small but then hotel rooms in Hong Kong are small. Many reviewers here complained about the size of the toilet and how their knees would hit the bathtub. I avoided this by asking for a room with a standing shower. The room was very clean and new with free wifi access-the hotel was less than a year old.
When I stayed there, complementary breakfast was not offered. That wasn't really a problem because there are stores that sell Cantonese style roasted duck and pork near the hotel. There is also a 7-11 nearby.
Despite the rooms being new, there are some points you must take note of. There was simply not enough lighting in the room which was disappointing given the room was new. No wardrobes are available but hooks to hang your clothes were provided in the room. You will also be likely to be interrupted by hotel staff in the morning who would bang the door and ring the bell asking if you need laundry service. During 'rush hours', the wait for the elevator will be very long with lots of frequent stops at many floors due to the number of guests that stay here.
Overall, I enjoyed the stay here with the hotel being new and clean with convenient access to Central, Hong Kong station and the ferry terminal to Macau. Will definitely stay here again.

  • Stayed April 2013, traveled with friends
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Helpful?
1 Thank Karn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Loma Linda, California
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 2, 2013

I made a reservation through agoda. I realize its limited cancellation policy and I am aware of it. When my schedule changed, I tried contacting the hotel for the possibility of accommodating my changes. I was told that the manager of the hotel was willing to consider my case and the new dates. I was very happy and excited. And was told to contact agoda for the new dates. When I contacted agoda, I was informed that the hotel was not willing to accommodate my new schedule. I was confused. I wrote back and never heard any reply at all. I corresponded a couple more times and heard nothing from the hotel reservation desk. Neither did I get much help from agoda. It would have been ok if they were to say no at the beginning but being told through some correspondence that the management was willing to accommodate and then nothing happened, not even a respond was very disappointing to me. I used Best Western many times before but now I hesitate to use their service. I expected better services from Best Western.

  • Stayed March 2013, traveled on business
    • Service
Helpful?
8 Thank SSoh59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelson B.C.
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 29, 2013

We stayed here for a week. Got a really good rate for Hong Kong -- as per usual for Hong Kong the room was small. The bathroom almost nonexistent. We wanted the pool but it was closed. There was no mention of this when we booked. The hotel is quite new and I suppose that the kinks haven't been ironed out yet. No one seemed to know the area very well and so we were left to fend for ourselves. It was a clean hotel and in a nice quiet area. But we found that it was a little out of the way of most attractions.

  • Stayed March 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
4 Thank zakdill1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangalore
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 25, 2013

I concur with a lot of reviewers here..the rooms are tiny..the bathrooms are tinier..in fact getting out of the tub, you'd step into the toilet bowl if you are not careful. The sink is part of the main room and is built over the mini-bar fridge !!!!!!

The lobby is on the 5th Floor and there are only 3 elevators servicing the place and sometimes when you get buses of tourists coming in there is the inevitable "grid lock"..

The staff especially the ones at the check in counter are not very friendly and are very curt..

For the price you pay..its just not worth it...

Room Tip: Not recommending to anyone !!!
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
8 Thank offandon-traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Hotel Harbour View Hong Kong

Property: Best Western Hotel Harbour View Hong Kong
Address: 239 Queen's Road West | MTR Sai Ying Pun Station Exit A1, Hong Kong, China
Location: China > Hong Kong
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #392 of 718 Hotels in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Best Western Hotel Harbour View Hong Kong 3.5*
Number of rooms: 432
Official Description (provided by the hotel):
The BEST WESTERN Hotel Harbour View is a 38-story high-rise located on Queen's Road West on Hong Kong Island. 432 Guest rooms with most of the rooms facing the famous Victoria Harbour. Rooms adopt a modern chic design with dining facilities and a roof top swimming pool. All rooms are equipped with free WIFI, flat TV, cable TV program, in-room safe, mini refrigerator, replenishment of coffee & tea set, IDD phone and central air conditioning. Hotel is steps away from MTR Sai Ying Pun Station (Exit A1). Tram stop is nearby which makes the connection with the Central and the East more close. ... more   less 
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Also Known As:
Best Western Hotel Harbour View Hong Kong

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