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Dorsett Kwun Tong, Hong Kong
Ranked #61 of 719 Hotels in Hong Kong
Certificate of Excellence
Kfar Saba, Israel
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very Good!”
Reviewed March 7, 2014

Very good service at this hotel. Good location, 5 minutes walk from the mtr and a nice shopping mall. The hotel provides free shuttle service to the mtr for the lazy ones (= . I want also to give my compliments to the hotel regarding her reception staff. Shirley was very helpful and very kind. She is definitely doing her job as she should. Would stay again at this hotel thanks to her wonderful service and all the others professionalism

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tomer T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsettHotels, Director of Sales at Dorsett Kwun Tong, Hong Kong, responded to this review, June 4, 2014
Dear Tomer T,

Thank you for choosing Dorsett Kwun Tong, Hong Kong!

We are delighted that you satisfied with our service and your encouraging compliment has been shared with the team. We will keep up our service standard to provide all of our guest the best home-away-home.

We look forward to seeing you again soon!

Cheers,
Kenneth Poon
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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403 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 4, 2014 via mobile

Travelled to Hongkong from 27th feb to 4th mar for a birthday trip. Stayed in Dorsett Kwun Tong from the 2nd mar to 4th mar. Liaise with the hotel reservation online to request for a complimentary birthday cake, took them a day to reply but ended up with a response stating they dont have complimentary birthday cakes but would upgrade our room from a 'Superior' to a 'Deluxe'. Email response time was pretty slow but at least we got a reply.
On the 2nd we travel from our hotel in Jordan to Kwun Tong. The location was quite a distance from the MTR but they do provide shuttle services from several locations except we missed it.
Upon reaching the hotel, we headed to the reception to checked in. To our surprise they upgraded us again this time from 'Deluxe' to 'Suite'. My partner was estatic upon entering the Suite room as it was beautiful.
The buffet breakfast was nice except that it lacks in variety of food. The chef and staff was nice and welcoming.
About 10 minutes walk away from the hotel is the APM mall. A great place for last minute shopping.

And lastly i would like to thank Dorsett Kwun Tong for making the stay a memorable one for us.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Azraith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsettHotels, Director of Sales at Dorsett Kwun Tong, Hong Kong, responded to this review, June 4, 2014
Dear Azraith,

Thank you for choosing Dorsett Kwun Tong, Hong Kong for your celebration :)

We are delighted that you were happy with our arrangement to make your special day memorable. We are honored to be part of such an important day.

We look forward to welcoming you again soon.

Cheers,
Kenneth Poon
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 4, 2014

A gem located in industrial area but convenient. We took bus A22 from airport and walk a short distance to Dorsett.

Less than 10mins walk to Kwun Tong MTR and aPM shopping mall. Walking distance to various outlet shops and eateries.. MacDonalds and money changer within 5mins walk.

We got free upgrade to the level 26 for better view. Our room is quite spacious for Hong Kong's standard. The housekeeping lady is very friendly. Our room is well kept everyday with fresh towels. Clean room, good shower and comfortable bed... what more can one ask for after a cold day shopping around?

Staffs are friendly, attentive and helpful. Have great help from Hong and Jamie during our stay. From room check in to internet check in for our flights, everything were done efficiently!

Shuttle services efficient and on time to bring you to aPM, Megabox, TST and Kowloon Station.

Free WiFi connection. Connection is strong in the hotel (even outside the hotel) except our room. Connection is rather weak in room 2613 as it is a corner room. Dorsett offered to change room for us but we love the room too much so we overlook the small little flaw...

Overall, it has been a great stay!

Room Tip: Get high floor for better view and away from the lift from noises... No corner room please for bette...
See more room tips
  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tiaraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsettHotels, Director of Sales at Dorsett Kwun Tong, Hong Kong, responded to this review, June 4, 2014
Dear Tiaraz,

Thank you for your precious sharing and compliment on Dorsett Kwun Tong, Hong Kong!

We are glad that you had a wonderful stay with us and enjoyed the service provided by the team.

We look forward to welcoming you back to the hotel soon!

Cheers,
Kenneth Poon
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 3, 2014

Dorsett Kwun Tong is located in an upcoming, recently gentrified part of the city - expect to see an area still dotted with semi run-down warehouses and industrial facilities. There's an MTR station (Kwun Tong Station) around 10 minutes' stroll away, so accessibility isn't very much of an issue here.

The hotel opened rather recently, so the room that we got was equipped with the most up-to-date amenities and equipment (the ipod dock was a nice touch) that one would expect of a good quality business hotel. The service was excellent too, and the free regular shuttle service connecting the hotel with hotspots like Tsim-Sha-Tsui provided us with a much-welcome relief from Hong Kong's expensive cabs and crowded rush-hour metro. Since the hotel isn't located on a busy street, getting a cab on the spot wasn't easy, but the staff were helpful enough to help us with that every time. The free breakfast buffet wasn't exceptional, but it was reasonably good, offering a fair range of typical local cuisines plus the standard egg-and-toast and milk-and-cereal fare.

Dorsett Kwun Tong is hands down an excellent option, especially considering its highly competitive rate - a simple Google search would reveal that Dorsett's rates are significantly lower than those of its counterparts. I believe this little-known hotel will become very popular in the future, as Kwun Tong gentrifies further and more people start coming to work and play there.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fayhams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsettHotels, Director of Sales at Dorsett Kwun Tong, Hong Kong, responded to this review, March 16, 2014
Dear fayhams,

Thank you for staying at Dorsett Kwun Tong, Hong Kong and your sharing!

We are so happy to know that you have enjoyed staying with us and satisfied with our services.
Look forward to seeing you again soon!

Cheers,
Kenneth Poon
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 1, 2014

Good quiet location, 30mins on MTR into Hong Kong, good staff, clean and comfortable, tasty breakfast however room not correctly depicted on Internet. Will stay again on our next trip to Hong Kong. Although he knew the vicinity of the hotel the Airport Transfer guy took sometime to find this quiet hotel.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DorsettHotels, Director of Sales at Dorsett Kwun Tong, Hong Kong, responded to this review, March 16, 2014
Dear Brian A,

Thank you for choosing Dorsett Kwun Tong, Hong Kong!

We are happy to know that you have enjoyed staying with us. Regarding the website content, please be rest assured that all information and photos are up-to-date and real time image.

We appreciate your valuable comments and look forward to serving you again soon!

Cheers,
Kenneth Poon
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 8, 2014

After staying in another hotel in Hong Kong that lied about our rooms size and was the smallest room I'd ever seen we were very happy with the room we got at this hotel. The room was quiet, clean and comfortable. We had a good rest. Free wireless internet. The price of the room was great as well. There was good food open late within walking distance and the MTR wasn't far to walk to as well.

We used the fitness center in the hotel and the treadmill was great. Actually shows you a visual of doing laps on a track which was good for reference. Not much heavy weights but good enough for a light workout.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Honest_Aaron_Ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
91 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed February 5, 2014

Glad I booked it. Was a little concerned at first as this hotel is a way from Hong Kong centre, around 25 minutes by MTR train, requiring three changes from the Airport. But, remembering how easy MTR Rail is to use, I booked it anyway. Indeed it was really simple to get to, even with flights landing at 11pm at night. Use station exit B1 and it's just a 5 minute walk straight down the road, turning left on the road *after* the one McDonalds is on.

The hotel is huge; higher floors have views right over the bay. The room is of an unusual but quite clever design with top-notch quality fittings. There's a fridge and kettle provided, and the free WiFi was a bonus.

Only fault I have was quite a major one. At exactly 0745, a maid managed to bumped into my door without fail, at the exact same time ALL FOUR DAYS. I mean, which hotel manager, in their right mind has the maids working at that time of day? Spoilt an otherwise great stay.

Certainly deserves four or five stars, as this place was otherwise brilliant.

I often used the North Point ferry (5 min walk from the hotel) to cross the bay, and walked up to catch the vintage trams into the centre. Takes a bit longer, but was a nice change from using the MTR. If you get hungry and aren't using the hotel restaurant, a McDonalds is halfway between the station and the hotel.

Room Tip: Ask for one away from the lifts/elevators, in case the same maid I had crashes into the door daily.
See more room tips
  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RobWedekind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dorsett Kwun Tong, Hong Kong

Property: Dorsett Kwun Tong, Hong Kong
Address: 84 Hung To Road, Kwun Tong, Kowloon, Hong Kong, China
Location: China > Hong Kong > Kwun Tong
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#7 Best Value Hotel in Hong Kong
#51 Romantic Hotel in Hong Kong
#55 Business Hotel in Hong Kong
#56 Luxury Hotel in Hong Kong
#87 Family Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dorsett Kwun Tong, Hong Kong 4*
Number of rooms: 361
Official Description (provided by the hotel):
Dorsett Kwun Tong, Hong Kong is situated at the heart of Kowloon East, adjacent to Kwun Tong MTR station and surrounded by shopping malls. A brand new 4-star hotel offers 361 guestrooms complemented with 24-hour free WiFi and free shuttle bus service to shopping district. Business centre, health club, and outdoor swimming pool are temporary closed until further notice. ... more   less 
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Dorsett Kwun Tong, Hong Kong

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