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“Great Hotel and Team” 5 of 5 bubbles
Review of L'hotel elan

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L'hotel elan
Ranked #84 of 712 Hotels in Hong Kong
Certificate of Excellence
Melbourne, Australia
1 review
“Great Hotel and Team”
5 of 5 bubbles Reviewed December 23, 2013

My wife and I arrived at hotel at 7:00 pm. greeted by smiling faces at ultra modern concierge desk and foyer, directed to floor 35 to check in, greeted by front office manager who showed us to our room and explained how every thing in the room and hotel facilities operated. The room was great and tastefully done in modern décor. Dined at the hotel, good menu, tasteful food and attentive staff, same for the buffet breakfast catering for all tastes. There is a large tastefully furnished outdoor area on the third floor to enjoy a drink and relax. A modern tastefully decorated hotel in a location with no traffic noise. We walked around Kwun Tong both day and night even in the old shopping area and never felt uncomfortable or threatened. A MTR octopus card valid for train, bus, tram and ferry made travelling in Hong Kong from the hotel a breeze, Taxi's also cheap. Concierge staff very helpful with advice and directions, Well done Team Elan

Room Tip: Ask for a room with a view of the Harbour
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  • Stayed November 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhotel_elan_hk, Director of Sales & Marketing at L'hotel elan, responded to this review, December 26, 2013
Dear John B

Thank you for sharing your experience on TripAdvisor and we are delighted to read that you are most satisfied with our heart-warming hospitality! We do strive our best to provide our valuable guests an exceptionally memorable experience! When you plan for a return, don’t forget to check out our Vivva loyalty program as well as our exclusive accommodation and dining offers on our hotel website!

Once again thank you for your feedback and our team and I look forward to serving you again in the near future.

Best regards,

Doris Chan
Director of Sales & Marketing
L’hotel élan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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588 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Calgary, AB
Level Contributor
35 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed December 17, 2013

When looking for a hotel in Hong Kong it's hard to get everything you want in one hotel. Every hotel in Hong Kong has a flaw bad location, small rooms, no free wifi, no free shuttle, and pricey. All except for one chain L'hotel having stayed at L'hotel once before you know you get your money's worth.

This hotel has a free shuttle bus from Kowloon Station, free minibar with (water, pop, and Chinese beer), free internet, and close to the MTR not to mention huge rooms. The only flaw I see is the location of the hotel. The hotel is located in a non-tourist area of Hong Kong very few restaurants, a couple of shopping malls but that it. But taking the MTR to another area of Hong Kong solves that problem.

Room Tip: If staying with more then two people get a larger room as standard room have only two single beds.
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jedimaster10248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhotel_elan_hk, Director of Sales & Marketing at L'hotel elan, responded to this review, December 26, 2013
Dear jedimaster10248

Thank you for posting your review on TripAdvisor and we are thrilled to read that our well thought amenities and heart-warming hospitality have lived up to your expectation. Other than the easily accessible public transportation via MTR, our hotel also provides complimentary daily shuttle service to Kowloon Station, Tsimshatsui, and Mongkok. Please feel free to take a look at more hotel information including our exclusive accommodation and dining offers and shuttle schedule on our official website.

Thank you again for your feedback and we hope to welcome you and your family again soon!

Best regards,

Doris Chan
Director of Sales & Marketing
L’hotel élan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 16, 2013

Some one suggested for me to pick up hotel in down town.
My target was that hotel that should have a pool. And I came up first with this one - L'hotel elan and do not search for any other one.
I was enjoying pool early in the morning with the view to Victoria Harbor, as well at night in the pool with wonderful view to night light of the same. It was a perfect way to cool down at warm temperatures after sightseeing tours.
Hotel rooms was very comfortable, approximate 800 to 900 HK dollars per night. Extremely neat, with all Wi-Fi, I-pad.
Restaurant in the same building is very good, targeting mostly for Swedish table. Very big selection of dishes. All associates on the bar / restaurant floor was so polite, helpful in selections. Particularly Restaurant & Bar Manager Mr. Dipendra Naharki when he was on the floor was so helpful with selection of food and wines.

If it would happen for me to visit once more Hong Kong - I would choose this hotel.

Room Tip: All are fine
See more room tips
  • Stayed November 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gediminas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhotel_elan_hk, Director of Sales & Marketing at L'hotel elan, responded to this review, December 17, 2013
Dear Gediminas P

Thank you for posting your review on TripAdvisor and we are delighted to learn that our facilities and services have lived up to your expectations. On your next visit, don’t forget to take a look at our exclusive accommodation and dining offers as well as hotel information, such as our loyalty Vivva membership program etc., on our hotel website! We look forward to welcoming you again in the near future.

Best regards,

Doris Chan
Director of Sales & Marketing
L’hotel élan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed December 16, 2013 via mobile

It's been one big numbers game with this hotel.
5 minutes walk to work
5 minutes walk to MTR
6 free drinks from the minibar daily (yes, you read that right)
20% discount when I booked 2 weeks ahead
35th storey reception with awesome views of the harbour and mountains
Magic mirrors in the bathroom (nothing kinky I assure you)
Free wifi

Stayed December 2013, traveled on business
Helpful?
Thank AuntyJoJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhotel_elan_hk, Director of Sales & Marketing at L'hotel elan, responded to this review, December 26, 2013
Dear AuntyJoJo

Thank you for posting your review on TripAdvisor platform and we are delighted to read that you have had a wonderful stay with us! When you plan for a revisit, please feel free to check out our exclusive accommodation and dining offers, and hotel information including our Vivva loyalty program on our official website. We look forward to serving you again in the future!

Best regards,

Doris Chan
Director of Sales & Marketing
L’hotel élan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed December 13, 2013

For HK, the room was good value - it was reasonably spacious and very comfortable, and there were complimentary beverages everyday. I used the gym on the 35th floor, and it was great! There were complimentary fruits and drinks, which is wonderful after a workout. Staff were also helpful in pointing out directions to us, and were quick to respond when I called for housekeeping later in the evening. The room service was also pretty good! We had the eggs benedict and french toast.

Location-wise, it is far off from the city centre (tsim sha tsui, ladies street etc.), but the MTR station is conveniently located just 5 minutes walk away, so travelling about was not a problem for us. If you're taking taxis (to the airport, disneyland), it may be pricey, since traffic jams are quite common in that area.

After trying out more than 5 different mid-range hotels in HK on different occasions, I'll have to say this is the best so far, and I'll certainly return! (Assuming prices don't go up)

  • Stayed December 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Cassandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhotel_elan_hk, Director of Sales & Marketing at L'hotel elan, responded to this review, December 15, 2013
Dear Cassandra C

Thank you for sharing your experience via TripAdvisor and we are delighted to learn that our amenities and services have lived up to your expectations! Other than the easily accessible MTR system, our hotel offers complimentary daily shuttle service to Tsimshatsui, Kowloon Station, and Mongkok. Please feel free to check out the shuttle bus schedule as well as other hotel information on our official website on your next visit! Our team and I wish to serve you again soon!

Best regards,

Doris Chan
Director of Sales & Marketing
L’hotel élan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 13, 2013

I think we stayed in one of the cheaper rooms, however, in terms of space, there was more than enough room. A nice big bed, a decent view out into the city. The rooms are certainly bigger than more expensive options around Causeway and Central, but this is the tradeoff for being in a more remote location.

Don't let the location put you off though - The subway line is 5 minutes walk, and you can be in and around Central within 30 minutes, you just have to make two transfers.

There are two decent MTR malls at subway stations either side of Ngau Tau Kok subway, and you can walk to a big mall called 'Megabox' within 20 minutes, so you won't be that stuck for shopping.

Generally very impressed with the facilities. I didn't use the gym or pool, but the room was well equipped with an iPad, 40" flatscreen TV, and kettle. I like the style of the room, Modern, but not too cold and sterile. The shower was excellent and refreshing. The AC didn't make much in the way of noise.

The room service menu was generally overpriced, so if you want a coffee or pastry in the morning, you'd be better off getting some coffee to make yourself, or there is a Starbucks nearby 'Millenium City' building, around 5 minutes walk away, there are also a couple of cheaper chinese bakeries nearby. For lunch or in the evenings you really should be out of the hotel for food! It'll be cheaper anyway, plus Pizza Express is a solid option, and there is one at the APM mall at Kwun Tong station (next station along from the one next to the hotel) along with other food options.

Anyway, room service costs are a minor gripe, generally it is an excellent hotel, and the location is absolutely fine due to its proximity to the subway.

Room Tip: Rooms start from the 4th floor - we stayed in the 22nd I think - try to get as high up as possible!
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhotel_elan_hk, Director of Sales & Marketing at L'hotel elan, responded to this review, December 15, 2013
Dear Sam A

Thank you for your comments and we are thrilled to read that you have had a wonderful experience with us! On your next visit, don’t forget to check out our exclusive accommodation and dining offers as well as our loyalty Vivva membership program information on our hotel official website. We look forward to welcoming you again in the near future.

Best regards,

Doris Chan
Director of Sales & Marketing
L’hotel élan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 10, 2013

This is one of the best hotel which I have ever stayed. Beside the location which I believe many of you here have shared. The hotel service is what I am going to give them a thumb up for all the good work during my stay with my family last week. Continue the good work and I will surely go back to stay whenever I am in Hong Kong.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TravelloverSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhotel_elan_hk, Director of Sales & Marketing at L'hotel elan, responded to this review, December 11, 2013
Dear TravelloverSG

Thank you very much for posting your review and we are thrilled to learn that you and your family had a wonderful stay with us! When you plan for a return to Hong Kong, please feel free to check out our exclusive accommodation and dining offers as well as find out more about our loyalty Vivva membership program on our official website. Our team and I wish to serve you again soon!

Best regards,

Doris Chan
Director of Sales & Marketing
L'hotel élan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about L'hotel elan

Property: L'hotel elan
Address: No.38 Chong Yip Street, Kwun Tong, Hong Kong, China
Location: China > Hong Kong > Kwun Tong
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#40 Best Value Hotel in Hong Kong
#49 Romantic Hotel in Hong Kong
#60 Family Hotel in Hong Kong
#74 Luxury Hotel in Hong Kong
#79 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:4 star — L'hotel elan 4*
Number of rooms: 254
Official Description (provided by the hotel):
L'hotel elan, the latest development of the L'hotel Group under the Chinachem Group, is now opened. Located in the vibrant new business hub of Kwun Tong, the Hotel offers 254 superbly appointed guestrooms and suites, a gym and an outdoor pool, a contemporary casual dining restaurant offering international cuisine, and banquet facilities. It is a design-led boutique-inspired hotel with an array of seamless e-tech services, from unparalleled eCheck-in, eKiosk information services, to user friendly eMenus. The hotel is also enriched by an exciting collection of contemporary art for a private gallery atmosphere amid the welcoming spirit of modern Asian hospitality. ... more   less 
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Also Known As:
L'Hotel Elan Hong Kong

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