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“Great Experience”
Review of L'hotel elan

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L'hotel elan
Ranked #74 of 718 Hotels in Hong Kong
Certificate of Excellence
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Experience”
Reviewed January 29, 2013

L Hotel was simply fantastic. Stayed here jan25-28. The hotel is new and very modern with its design and approach. The check in would be on the 35th floor. The white tea scent in the lobby and the rooms is simply soothing. The room is spacious and is well supplied with pillows. They even have a pillow menu. I personally love the bathroom. It doesnt have a bath tub but for me it is not necessary. I love the shower and the flooring of the shower. The mirror effect on the bathroom was also very clever. There is also an ipad in each room. So you can always check you mail and do other internet activities. There is also free wifi in every part of the hotel. The mini bar is also free, consisting if 6 drinks replenished daily. The hotel is not located on the downtown area but they compensate it with the free shuttle service to tsim sha tsui which is just a 15 mins ride from the hotel and also free shuttle to airport express. Very convenient for the hotel guests. The hotel is also 5 mins walk away from the MTR. So going around the city wouldnt be a fuss. There us also a very nice restaurant located around the corner, with good coffee and menu - Tsui Wah restaurant. The staff of the hotel were all very corteous and always attentive. And always with a smile. I would definitely comeback and I greatly recommend this hotel. Great thing I even got this on a promo. Really a nice experience. - Karlo from Manila

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Karlo_Serrano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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614 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Melbourne, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 25, 2013

This is a brand new Hotel with very modern amenidities - The restarant is of execellent quality - extremly busy at lunch time - evening is great. Also a very different concept with using a ipad for everything - easy once you get the hang of it. This Hotel is not in the downtown area, however there are a couple of big shopping centres close by. Once you master the very easy MTR system you can explore all the sights of Hong Kong with ease - in fact much quicker than taxi's.
I normally stay in the centre of Kowloon & now would not hestitate to stay at L'Hotel elan again - the staff are very helpful & the room is a fantastic size for Hong Kong!
The website for the hotel is very acuarate.

Room Tip: If you want a veiw over the habour - you need to book a suite. The standard rooms are of an extremly...
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank joanne r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gateshead, United Kingdom
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 20, 2013

As a business traveler I can't really fault this hotel. Accommodation was clean, spacious and modern with a great shower room. The free minibar was a bonus. WiFi is also free and reliable.
The location is not the best for tourists but the hotel is within a 5 minute walk of an MTR station and only one stop away from the APM mall which opens late and has a good range of shops and restaurants. Food in the restaurant was very good, if a little pricey.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sally J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manila
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 18, 2013

This hotel ticked all the boxes for me. I wanted to stay in an area that wasn't too crowded and where I could mingle with the locals. This hotel is new, modern and convenient. The room was the perfect size for the three of us. Amenities were great, esp the toiletries and the drinks which were replenished everyday! Mind you, we had a choice of 8 drinks everyday! A pillow menu was available too. The MTR was a short walk away. I loved the Japanese stall right inside the MTR station. It was a quick fix for hungry tummies. I got a good rate from their website and for the price I paid, it was worth it!

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mba a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya, Wilayah Persekutuan, Malaysia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 13, 2013

Stayed here for business trip about 9 days. Awesome experience and too bad can't spend much time to utilize the facilities. Love the modern shower room and it will be additional credit if with bath tab.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank StephanieChu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhotel_elan_hk, Director of Sales at L'hotel elan, responded to this review, February 17, 2013
Dear StephanieChu

Thank you for taking the time to write this review. We are delighted to learn that you have enjoyed your stay with us! We look forward to serving you again in the near future!


Yours sincerely,

Venus Fung
Director of Sales
L’hotel élan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 10, 2013

Very clean and modern hotel. Staffs are friendly and helpful.

However the location is not close to the central or touristy sites. It could be difficult to get around for 1st time HK visitors. Its okay for us as we grew up in HK ;)

Just an extra info: the hotel website suggest ppl to exit the MTR station from the Exit B6, however i would recommend people to exit from the EXIT A instead, and go across the bridge and go passed the millennium city (phase 3) thru the drive way. Its a lot quicker. :)

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kw-411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 8, 2013

I like modern hotels but I don't like overpaying. So this hotel is just right. Hotels in HK are more expensive than those in other Asian countries and this one was on the rather moderate side. Located rather remotely from the center (25 +/- 5 mins on the metro) it very new and features rather spacious rooms. I was aware of the location and must say that this hasn't been a problem. Taxis in HK are cheap so coming back late was easy.

I give this hotel 5 stars and would recommend it to anyone who can tolerate remote location. I do however have two comments, more for the hotel management if they read this. One - it is very cold in the hotel. I could regulate it in my room, but on corridors and other common places, it was too chilly. I can understand in hot days, but it has to be tuned up in cold day such as during my visit. Second - stuff in the restaurant was always that attentive. Once people got their food stuff would often focus on something else, so getting another cup of coffee was not really easy. Several times I had to get up and try to find someone. Otherwise very nice place.

P.S. Third problem I should mention, which is a problem of most hotels. Pillows are hard and high, so my neck would bend 90 degrees if I use it. There should be 2 pillows of different heights so people can choose between. I prefer very slim pillows so it doesn't break my neck.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Georgi_dk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lhotel_elan_hk, Director of Sales at L'hotel elan, responded to this review, February 17, 2013
Dear Georgi_dk

Thank you for sharing your thoughts with us and kindly accept our sincere apologies for our service shortfall. Please rest assured that your comments will be shared among our team members for review and improvement.

On a separate note, you may easily choose from our selection of pillows, such as Buckwheat Hill pillow, Foam pillow, and Neck Care pillow etc., for your comfort. On your next visit, please feel free to contact our service team for more information or you may simply take a look at our pillow menu via our in-room iPad!

Thank you once again for sharing your comments with us and we look forward to serving you again in near future!

Yours sincerely,

Venus Fung
Director of Sales
L’hotel élan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about L'hotel elan

Property: L'hotel elan
Address: No.38 Chong Yip Street, Kwun Tong, Hong Kong, China
Location: China > Hong Kong > Kwun Tong
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Best Value Hotel in Hong Kong
#49 Romantic Hotel in Hong Kong
#60 Family Hotel in Hong Kong
#69 Luxury Hotel in Hong Kong
#79 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — L'hotel elan 4*
Number of rooms: 254
Official Description (provided by the hotel):
L'hotel elan, the latest development of the L'hotel Group under the Chinachem Group, is now opened. Located in the vibrant new business hub of Kwun Tong, the Hotel offers 254 superbly appointed guestrooms and suites, a gym and an outdoor pool, a contemporary casual dining restaurant offering international cuisine, and banquet facilities. It is a design-led boutique-inspired hotel with an array of seamless e-tech services, from unparalleled eCheck-in, eKiosk information services, to user friendly eMenus. The hotel is also enriched by an exciting collection of contemporary art for a private gallery atmosphere amid the welcoming spirit of modern Asian hospitality. ... more   less 
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Also Known As:
L'Hotel Elan Hong Kong

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