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“Great location, too bad about the rest !”

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Warwick Hotel Cheung Chau
Ranked #303 of 719 Hotels in Hong Kong
Hong Kong
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great location, too bad about the rest !”
Reviewed April 11, 2010

Ok, been many times to Cheung Chau Island and from their new website, looked like this hotel renovated the rooms, so decided to give it a go for a week-end break away from HK island.
Well the website pictures are quite misleading to say the least, and they must know about it, as we have been asked to pay for our stay at our arrival. (yes we already had a deposit from our reservation)
The room wasn't very clean, an empty cigarettes pack was left on the terrace floor, one of the towel and the shower curtain were torn. Terrace is nice, but covered not entirely by a small wooden floor, which makes sitting there or putting a drink on the table an acrobatic trick.
The shower flooded many times as the shower drain was partially plugged (before we used it).
Service wasn't friendly at all, never saw any of the staff at the hotel or the restaurant smile. Breakfast in the room was ok, but the delivering staff was like a robot, pouring milk and orange juice on the floor everytime (still don't know why she wasn't doing it on the table, seeing as clumsy she was) and having to be asked the same question 3 times before she stops ignoring us (it wasn't a trick question and my wife being from Hk, there were no language issue).
I can understand that the hotel is quite old, but frankly I don't think the staff/management is doing any effort. And it's not especially cheap.
We had an easter discount, but our room was around the same price as one in the Gold Coast hotel, with no comparison possible on service and anemities.
So will definitely be avoiding the place and will advise my friends to do the same.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank wqkone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Hong Kong, China
Level Contributor
56 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed November 27, 2009

Went there for an overnight trip and found out that while the room was clean it was small. The sliding glass window opened up to a balcony that was small and had a small table and 2 chairs on it. This made it hard to do anything except sit down and try to enjoy the view.

When we were there it was cold and we were told that the rooms didn't have heat only a/c. So they had to bring up a space heater. The plug ins were on the opposite side of the room and the heater cord was short so we couldn't move it where we thought it would be of most usefulness.

The shower was also small. The hotel put a towel at the entrance to the shower to catch any water that would spill onto the floor.

On the other hand, the staff was friendly and the food was good. Just don't expect much if you go there.

  • Stayed November 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank StickyGlue62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 13, 2009

We stayed in the Warwick hotel at the end of October. There were 4 of us sharing the room and the bed- 2 adults and 2 small kids. The bed was a little small to have so many inhabitants but the room was clean, the bathroom was clean.

The seafood restaurants along the pier are amazing and the food is lovely!

We took someone's advice and had breakfast sent up to the room in the morning- it was great./ The balcony is small for a family of 4 but we ate in the room, looking over the sea and it was the perfect end to a perfect short break!

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HongKongMIchelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 8, 2009

We came back here a year after discovering it by accident and stayed a fortnight. Cheung Chau (pop. 40,000) is like the world should be: a genuine village with people who smile and fit you into their lives without suspicion or hostility. The Warwick is the only true hotel on the island and in true colonial style is a bit faded, but the staff are locals as are most of the people in the restaurant. Wifi in the lobby. Immaculate therapeutic massage. And here's the big surprise for all you 4WD/SUV owners: not a single car on the island (except Police, Fire, Ambulance). For the paranoid Western traveller the Hotel is next door to a hospital and the police station. Clean, safe, endlessly fascinating. "We'll be back "and 'Yes, we can"!

  • Stayed September 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jthHobart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Warwick Hotel Cheung Chau

Property: Warwick Hotel Cheung Chau
Address: East Bay, Cheung Chau Island, Hong Kong, China
Location: China > Hong Kong
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:3 star — Warwick Hotel Cheung Chau 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Warwick Hong Kong
Warwick Hotel Hong Kong
Warwick Hotel Cheung Chau Hong Kong

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