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“Not much has changed in a year”

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Metropark Hotel Kowloon
Ranked #117 of 718 Hotels in Hong Kong
Farmington Hills, MI
Level 4 Contributor
46 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Not much has changed in a year”
Reviewed July 3, 2014

I have stayed at this hotel multiple times and have reviewed it before.Actually nothing has changed since last year, rooms are clean, beds are comfortable, furniture and rug are in need of updating, and the elevators are still horrible.

Why do I keep going back? Rates are good for HK, MTR [Subway] is close by walking or hotel shuttle, and I know the area. I have to go back to HK in October and I may decide to change hotels.

It's tourist season in HK and to have only 3 out of 4 elevators working is a real issue when one is staying on the top floor, 19th. Biggest problem appears to be is that the elevators are not talking to each other which means that more than one is sent to a particular floor for the same call.

Not much has changed as far as western food goes, not a lot of choices, but if you ignore the decor there are several local noodle type shops in waling distance and Good Time Steak and Pasta is actually very good. All are reasonably priced. Most nicer Chinese places are really designed for groups to eat, not single people.

Room Tip: 19th floor is the top and quietest, even if you are facing the street.
See more room tips
  • Stayed June 2014, traveled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank irwish__jc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review, July 7, 2014
Dear irwish__jc

Thank you for your continuous support to us. Your valuable comments are very much appreciated and they enhance the achievement of our ultimate goal to make every of our guests' stay a pleasurable one.

Please accept our sincere apologies for the deficiency during your stay. In order to upgrade the service performance of guest elevators, we are replacing them by those with eco-friendly system. Therefore, elevators will be temporarily suspended alternatively and it caused the delay of elevator services. We are sorry for the inconvenience caused. In fact, the upgrade progress has been processed to the final stage that awaiting the approval of the Electrical and Mechanical Services Department. Hopefully, all the elevators will be in service in the third week of July.

Once again, we thank you for your valuable comments. We look forward to being of service to you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (280)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Cannock, United Kingdom
Level 5 Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed July 2, 2014

We have just come back from a short stay in Hong Kong and were very happy with the Metropark Hotel in Kowloon. Our room was a very good size and the beds very comfortable. There wasn't much drawer space but, as I said, it was a short stay. There was a strange, musty kind of smell in the room. Although it was a non-smoking room, the smell was a bit like stale smoke. We ate in the Asian restaurant one evening. The food was delicious, if a little expensive. Be warned ~ they brought us a couple of food samples to try one being jellyfish! Yuk! The sip sip bar has permanent happy hour and the staff are very friendly and attentive without being intrusive. There is live music, consisting of a female singer who also plays the keyboard. Again, not instrusive. The shuttle bus was very useful, and free, for getting to the waterfront area. This is the second of 2 stops. The first stop is close to Mong Kok MTR station. To be honest, we walked it quicker one day when the bus was full. The driver thought it was hilarious! We only used the pool once, for an hour early evening. It is up at the top of the hotel. Towels are provided. The water temperature was quite warm. The views are of the streets and shops etc. nothing to write home about.
If we ever returned to Hong Kong, we would definitely consider staying at the Metropark Hotel Kowloon again.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review, July 16, 2014
Dear Mary C

Thank you for your recent stay with us. We are pleased that you have enjoyed your stay with us. We will do our best to ensure our guests’ stay a pleasurable one.

Please accept our sincere apologies for the smell of cigarette in the room. It was probably caused by other guests staying at your floor. Our housekeeping staff will look into the matter and monitor closely to ensure a fresh environment.

We thank you for your comments on the sampling dish. We will review the selection of dishes at the Chinese restaurant.

Once again, we thank you for your valuable comments. We look forward to being of service to you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 1, 2014 via mobile

This hotel offers a free shuttle to other hotels in Hong Kong. My husband & I took advantage of the shuttle every day. The surrounding area is great there are lots of restaurants and shops within walking distance. This is a great place to stay in HK.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank likes2travel77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review, July 16, 2014
Dear likes2travel77

Thank you for staying with us and your valuable comments. We are pleased that you have enjoyed your stay with us. We look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 29, 2014

I stayed here back in February 2014. The hotel was very clean and the food was okay but a little expensive. I stayed in a twin room. The room was very little and felt cramped, If I was staying for a short break 2/3 days this would have been fine, but after a few days I started to feel a little claustrophobic. Overall not a bad hotel, average, but would not book their again.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shari M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review, July 16, 2014
Dear Shari M

Thank you for your recent stay with us. Your valuable comments are very much appreciated and they enhance the achievement of our ultimate goal to make every of our guests' stay a pleasurable one.

We look forward to serving you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phuket Town, Thailand
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 29, 2014

We found the hotel to be a good place to stay in Hong Kong, reasonable room, big enough but not over the top. No noise. The food in the restaurant was a mix of eastern and western, good quality and sufficient. The shuttle bus is complimentary, leaving the hotel on the hour with a set route going to the closest drop off point for either the Ladies Market or Mong Kok station then on to the waterfront area next to the Peninsula Hotel, returning directly to the hotel.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RichardRandall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review, July 16, 2014
Dear RichardRandall

Thank you for staying with us. We are glad to hear that you are satisfied with the stay with us. It is indeed a great encouragement to our collective efforts, and, our ultimate goal is to ensure our guests' pleasurable stay. We will do our best to ensure our guest's day a pleasurable one.

We look forward to being of service to you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dunedin, New Zealand
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 28, 2014

Stayed two weeks. The hotel was just a base as we were out and about a lot. Really enjoyed Hong Kong. The real heroes of this hotel were housekeeping. Warm, friendly, and hard working. They always had a cheerful "hello". We seen the state of some rooms left behind by guests, and these workers were very professional, never commented..the big let down was the lifts,I can see by others this has been a problem for many months. Location was great for us. Room was a good size. Yes I would stay again.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 973julieanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review, July 16, 2014
Dear 973julieanne

We must express our heartfelt thanks for your valuable comments and appreciation to our service. We will maintain our professional service to ensure every of our guest stays a pleasurable one.

Look forward to greeting you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
singapore
Level 5 Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 24, 2014

Me and my family of 4 had a great time in hong kong recently!!!! We asked for a standard room and so was it! It was a bit cramped for a family of 4!!! But very nice and clean including the bathroom amenities! We asked for an extra bed but unfortunately it wasnt possi in that room! Our flight was delayed at take off so all our plans for the day was delayed so we had to rush up to cont with our activities for the remaining day...we just didnt have time to change to a superior room from standard room! The remaining 3 days were also packed up with disney world and ocean park activities! So managed with same room but got extra blanket and pillows and managed it. Apart from that the hotel was very gud- dnt expect any scenaries when you open your window screens!!! After all we are in Hong kong and we were there for disney land!!! Theres a small bakery just at the hotel lobby...and just outside on the main road theres 7/11 where you get yummy garlic noodles!!! The price is low and the taste is sooo good!!! You get it arnd 9am only, i am not sure abt nights though! We ordered nasi goreng (inhouse) one night. Was excellent!!! I am a light eater,so was able to share with my 2 kids :-) . The next night for a change we ordered Srilankan veg curry!!! Yummy yummy!!! You do get chicken also , we went for vege :-) . Keeping Honk kong's traffic in mind..always go for MTR using octopus card! We can hail a cab from MTR to hotel and vice versa! They do have free shuttle bus at hotel. Taking us to nearest MTR or Airport. You can enquire more details reg that at the hotel. As airport was far(45mnts by taxi) from this hotel, we took express MTR from airport and then a taxi from that station to hotel! You travel really faaast in MTR! Time saving :-)
The one and only minus I would say is NO FREE INTERNET in rooms for net lovers!!!!If you need you have to pay for it. Free internet available in reception only! Anyway we were packed with activities...we left rooms arnd 9am back by 10 or 11pm with loads of tiredness only!!! Who needs browsing anyway?!? To end up no complaints no bad experience, definitely worth it!!! :-)

Room Tip: Ask for a superior room if more than 2 persons-even if you have toddlers. No extra beds possible in...
See more room tips
  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ellora77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Metropark_Hotel_KLN, General Manager at Metropark Hotel Kowloon, responded to this review, July 16, 2014
Dear ellora77

Thank you for your recent patronage to us. With the heartfelt thanks, we are very much appreciated your compliments to us. It is indeed a great encouragement to our collective efforts, and, it is our ultimate goal to make every of our guests' stay a pleasurable stay.

We are sorry that the free WIFI service is temporarily available in most of the guest rooms, restaurant outlets, and lobby only. In fact, we target to implement the high-speed line for WIFI service to all guests room to cater for the increasing need of WIFI service.

We sincere thank you for your valuable comments and look forward to being of service to you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Metropark Hotel Kowloon

Property: Metropark Hotel Kowloon
Address: No. 75 Waterloo Road, MongKok, Kowloon, Hong Kong, China
Phone Number:
Location: China > Hong Kong > Mong Kok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Best Value Hotel in Hong Kong
#85 Business Hotel in Hong Kong
#86 Family Hotel in Hong Kong
#88 Romantic Hotel in Hong Kong
#99 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Metropark Hotel Kowloon 4*
Number of rooms: 487
Official Description (provided by the hotel):
Situated at the heart of Kowloon near commercial and shopping areas, the hotel provides easy access to the main transportation network including subway and railway. Facilities include Chinese & Western restaurants, a bar, a rooftop swimming pool and health club. Airport shuttle and free hotel shuttle bus services are provided. Free broadband Internet access with unlimited usage in all guest rooms and wireless broadband access in hotel lobby and all restaurant outlets are available. ... more   less 
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Also Known As:
La Quinta Hong Kong
Metropark Hotel Kowloon Hong Kong

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