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“Room Too Small, Other Services are good”

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Metropark Hotel Kowloon
Ranked #109 of 719 Hotels in Hong Kong
Certificate of Excellence
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Room Too Small, Other Services are good”
Reviewed May 21, 2013

Three people ( myself, wife and daughter ) had to share a standard room with 3 single beds in our first night. We hardly had any room to move and virtually no space to put our 3 suitcases. The next day my daughter complained and we got to changed to a slightly bigger room with one double bed ( my wife shared with my daughter) and a single bed for myself.
We think this is rather unfair because as a family of 3 adults and we were charged as 3 individuals but not given a family room. In future Hotel should take note as families sometimes do travel in odd numbers (i.e. 3 ,5 or 7) and not necessary in even number. Being charged for 3 people and put into a twin bed room with add on single bed is ripping us off and a No, No.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VisitorSam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (276)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Edinburgh
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed May 19, 2013

First time in Hong Kong, will stay in a different hotel and location on next visit. There were three couples in our party and we were all unhappy with out original rooms due to a damp smell.
We were given another two options both declined due to damp smell eventually given rooms that was acceptable. Breakfast good choice of hot and cold foods.
Pool area adequate but one member of pool team to interested in his phone to even notice us.
Sip Sip bar could do with being more welcoming as the girl behind the bar never smiled and made you feel that the quicker you left the better, for instance removing a battery operated candle from the table with over an hour till closing time.
With no great bars around the hotel the Sip Sip could certainly do better on all fronts.

Neil, Edinburgh

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, Auckland, New Zealand
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 17, 2013

We stayed here for 3 days after travelling through many countries, this was by contrast an excellent choice. The staff are friendly and professional, the food was very good, the rooms were clean and well maintained and most important to us, the internet was free and high speed.

Also, the location is close to the local shopping area and there is a free bus that runs downtown every 30 mins.

We highly recommend this hotel.

Room Tip: Not a big thing, but always keep the aircon running in your room, even if it's just at room temp...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Hoquester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warnbro, Western Australia, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 15, 2013

We recently stayed at the Metropark and found it quite a good hotel in a great location downside was the smell of cigarette smoke coming in through the vent in bathroom it was quite choking at times but we overcame that by leaving the fan on in the bathroom all night no smoke smell !the room was spacious and clean the bakery on site was good yummy doughnuts do try the sip sip bar was good great happy hour from 4pm-9pm the lady there needsto smile more though for people travelling with young children would be good if they would do a children's menu we had difficulty getting my granddaughter to eat Chinese food so the choice of being able to get her vegetables or a western meal would have been great I had to order adult meal of lamb chops or share a mixed grill with her it wouldn't be difficult to do this as on the Buffett they have these items but the Buffett is expensive there should be special children's prices same for breakfast also it would be good to see waffles or pancakes on there for the little kids we would have eaten more at the hotel especially breakfast had this been the case ,would we stay there again yes ,I would also suggest the hotel put up signs in English as well as Chinese about respecting other guests peace and quiet when coming or going I know you shouldn't,t have too but it seems some people need to be reminded of good manners it seems to happen in every hotel though what is wrong with some people that they have to slam every door or cupboard and tv as to be as high as possible ,on a positive note following recommendations we tried Teresa,s kitchen near by very good give it a try .
When looking around near the hotel check out the pet salons they are awesome !

Room Tip: Rooms on the front can be noisy from traffic this didn't bother us ( after al itis hong kong) bu...
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunedin, New Zealand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 12, 2013

Our group of 21 spent two nights at the Metropark on the way to China.

The hotel was in a good location, and we appreciated the free shuttle to Mongkok and Tsim Sha Tsui.

The complimentary breakfast was exceptional with an excellent array of both Chinese and Western food.

There was a distinct musty smell as you got out of the lift into the hallways. However, this was not apparent in the rooms and the beds were comfortable.

We were underwhelmed with the service in the downstairs bar but happy with all other service.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeanette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 10, 2013

The hotel looks tucked away on a busy Kowloon street but once inside you are in a different place. It is spacious and quiet. The room was on the small side but we spent six nights there and hardly any time in the room during the day. They provide a free shuttle bus to the nearest station and to the far end of Tsim Sha Tsui, which is near the harbour. The staff are very friendly and incredibly helful. One lady in particular to look out for is Crystal, who helped us when our flight was delayed. She got on the phone to the Hong Kong office of Air France and sorted an alternative route home for us, way over expectations. They have a roof-top pool which small but adequate and other guest amenities like sports bar and a Chinese restaurant. If we were back in Hong Kong we would have no hesitation about staying here again.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jimi_2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed May 8, 2013

The hotel room is small but clean and tidy. The location of the hotel is fairly close to everything. My husband and I walked to the ladies market which is only 10 mins away from our Hotel. We also walked to Tsim Sha Tsui from the hotel which is far but we don't feel the time when we walk because we are too busy shopping around and browsing to the shops.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SydneyHappy1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Metropark Hotel Kowloon

Property: Metropark Hotel Kowloon
Address: No. 75 Waterloo Road, MongKok, Kowloon, Hong Kong, China
Location: China > Hong Kong > Mong Kok
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#47 Best Value Hotel in Hong Kong
#85 Business Hotel in Hong Kong
#86 Family Hotel in Hong Kong
#88 Romantic Hotel in Hong Kong
#91 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:4 star — Metropark Hotel Kowloon 4*
Number of rooms: 487
Official Description (provided by the hotel):
Situated at the heart of Kowloon near commercial and shopping areas, the hotel provides easy access to the main transportation network including subway and railway. Facilities include Chinese & Western restaurants, a bar, a rooftop swimming pool and health club. Airport shuttle and free hotel shuttle bus services are provided. Free broadband Internet access with unlimited usage in all guest rooms and wireless broadband access in hotel lobby and all restaurant outlets are available. ... more   less 
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Also Known As:
La Quinta Hong Kong
Metropark Hotel Kowloon Hong Kong

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