Like many of the reviews, this hotel is in a great location. The staff are very unreceptive to guest needs or requests. I called for an iron to be brought to my room 3 times not to mention a trip to the front desk which also did not work. It took me grabbing a lady from housekeeping to get it for me. My room was always cleaned and the bedding was changed daily. The building/rooms themselves are becoming worn and could use a renovation. The breakfast buffet was decent just ran a bit late for my schedule. The Empire Hotel my get my business again in the future if they can get their customer service under control.
- Official Description (provided by the hotel):
- Empire Hotel Hong Kong - Wan Chai is situated in a Central Business District of Hong Kong Island between Central and Causeway Bay. The hotel is just within minutes of walking distance of the Hong Kong Convention & Exhibition Centre, a colourful array of nightlife entertainments nearby and well-designed shopping malls catering to every taste and budget in the neighbouring Causeway Bay and Admiralty. ... more less
- Reservation Options:
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- Also Known As:
- Empire Hong Kong
- Hong Kong Empire Hotel
- Empire Hotel Hong Kong
- The Empire Hotel Wan Chai Hong Kong