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“Convenient and comfortable” 3 of 5 bubbles
Review of The Empire Hotel Wan Chai

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The Empire Hotel Wan Chai
Ranked #122 of 713 Hotels in Hong Kong
Saco, Maine
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Convenient and comfortable”
3 of 5 bubbles Reviewed September 4, 2013

This hotel had a great location and was comfortable. Rooms were small and bathroom was not in the best shape. I expected a little more for a 3 star hotel. I would stay here again with lower expectations.

  • Stayed June 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bob K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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851 reviews from our community

Traveler rating
    125
    383
    235
    70
    38
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Portsmouth, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed September 3, 2013

This hotel is in a great central location - easy walk to Wan Chai MTR stop, the tram stop and near the bus stop too. However, it was not of the quality one expects for a 4 star hotel. The air con in the large airy lobby was very welcome and I found the young men working on the concierge desk to be very helpful and knowledgeable of the local area (best routes, bus numbers, etc) even if they weren't especially friendly.

Our room was quite small but the bed was very comfortable and the linen was changed every day. The bathroom was ridiculously small - and there was nowhere to hang towels. The 'cafe' was a bit hectic but breakfasts were adequate.

The saving grace of this hotel was the roof top pool. Just what was needed after a hot day in the city.

The hotel would be fine for a business trip, where you only needed to sleep and didn't need much space but for a family/holiday it lacked those extras that make the stay more comfortable - no hotel bar! We used the Metropole across the road for pre-dinner drinks (buy one get one free). Everything is a little tired and brown. Not a good colour in a hot country. The lifts were terrible! Took an age to arrive and everybody crammed into them.

Great wifi though.

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank elliesmithy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed September 2, 2013

Empire hotel is very popular with the mainland chinese. Rooms are smelly because of high humidity. You will not have the usual quiet and cleaniness expected in an European hotel. The guest tends to shut across to room and push in an already crowded lift. I will not stay there again.

Room Tip: Avoid the floor with lots of chinese tours
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Joemanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Hong Kong hotels

Level Contributor
119 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 bubbles Reviewed August 24, 2013

I am well traveled in Asia and stayed in this hotel for two nights on my way to and from Thailand. I was expecting better for the price. I stayed in a different room to and from Thailand, and both left me disappointed. On both occasions it seems like the room had not been vacuumed for some time before I arrived. There were scraps of rubbish on the floor in both rooms. The air conditioning barely functioned and, in my second visit, there was a de-humidifier in the lift lobby of my floor that raised the temperature into the high 30s...so you would get out of your room and straight into the heat...before leaving the hotel. Needless to say, if you had to wait for the elevator for a while you might find you had to go and re-shower before waiting for the lift again. Breakfast was not to my liking. Few options and bland. The best point about this hotel is its location, but in my opinion there are better value-for-money options in this area of Hong Kong.

Room Tip: Ask for one on a lower floor. The elevators can take forever in this place.
See more room tips
  • Stayed August 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank acousticoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ban Chang, Thailand
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed July 21, 2013

My family and I have just stayed here for 4 nights and it was not a pleasant stay. The rooms are adequate but nothing special and can be very noisy due to the surrounding clubs and bars. Breakfast buffet is very very ordinary and did not change at all over our stay. However the worst aspect of this hotel is the large number of Chinese tour groups who stay here. The noise at breakfast is deafening and they hsve no qualms about pushing you out of the way to get to something. Their behavior and manners completely ruined our stay. In what would have been an average hotel. I can see now why the Chinese Government is concerned about this.

  • Stayed July 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, British Columbia, Canada
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed July 16, 2013

Stayed here as it had a good location for a business meet I had to make and was only for two nights. Sadly, the Metro Park hotel was right across the street and have since been to twice due to its cheaper cost and better quality rooms and service (and I am in no way affiliated with either hotel).

From the second you arrive in the Empire, you are lined up and it took me 30 minutes just to get to the reception desk. From there this hotel just got worse (for price).

- The rooms are very small, and not very good quality.
- There were two restaurants, both underground and very dark/depressing. The buffet was a room with rows of tables where you literally sit right beside other guests you do not know and elbow to elbow, eat your breakfast.

You have to leave the hotel if you are like me and enjoy a beer or glass of wine to end the evening. This place really is not well setup and I would not go back again.

  • Stayed August 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Ryan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver,
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed June 29, 2013

This hotel is not one to which I would return. It was booked for us by the travel agent for our MBA program. There were roughly 50 of us and none were thrilled with it. The location may be OK for getting around the city but it is a little "red light" for my tastes. Our view was not that great, the staff didn't seem excited to help out and the breakfasts were below average. When I walked into another members room it literally smelled like cat urine. I was pretty appalled.

  • Stayed June 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Empire Hotel Wan Chai

Property: The Empire Hotel Wan Chai
Address: No.33 Hennessy Road, Wanchai, Hong Kong, China
Location: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#100 Luxury Hotel in Hong Kong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Empire Hotel Wan Chai 4*
Number of rooms: 363
Official Description (provided by the hotel):
Empire Hotel Hong Kong - Wan Chai is situated in a Central Business District of Hong Kong Island between Central and Causeway Bay. The hotel is just within minutes of walking distance of the Hong Kong Convention & Exhibition Centre, a colourful array of nightlife entertainments nearby and well-designed shopping malls catering to every taste and budget in the neighbouring Causeway Bay and Admiralty. ... more   less 
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Also Known As:
Empire Hong Kong
Hong Kong Empire Hotel
Empire Hotel Hong Kong
The Empire Hotel Wan Chai Hong Kong

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