We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great location”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Charterhouse Causeway Bay Hotel
Ranked #181 of 719 Hotels in Hong Kong
North West Tasmania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location”
Reviewed November 25, 2013

I stayed here for three nights recently. In short I found the hotel absolutely adequate: It may not be the plushest and may be a little worn in a few places but nothing that I found unreasonable. The room was clean, the beds super comfortable ( for me) and the staff were great: friendly, efficient and helpful whether they were cleaners, doormen or reception staff. Well done staff - it makes a big difference. On the whole I found the standard of facilities and cleanliness to be fine and reasonable for the price. I would happily stay there again.

In fact, I found my room to be very cosy and comfortable. I had been upgraded from a single room to a twin so, sure, I got a bit more space than I paid for. I rather liked the room and decor. I spent most of my time out and about, but on one day when I went back for a siesta and a change of shirt, I was quite happy lounging around. I did not have a particularly inspiring view, but then again I wasn't expecting one, so nothing lost. I am not sure if any of the rooms have great views - possibly.

I did not use the bars or restaurant, but the bar at least looked to be a pleasant spot if one wanted a nightcap at the hotel. I cannot comment on the food.

I have previously stayed at the much more upmarket Harbour Grand Kowloon: that is a fine hotel with stunning views of the HK skyline and it has a simply fantastic rooftop pool. (which was why I previously chose it). However in future I would choose the Charterhouse if for no other reason than its great location. The Harbour Grand is in a fairly sterile part of Kowloon. Admittedly sterility is precisely what some travellers will be looking for.

For me the Charterhouse wins hands down - it is in a bustling part of Wan Chai and within moments of leaving the hotel you can be surrounded by market stalls, street chaos, thousands of humans, colour, life and traffic. Ducks suspended from shop windows, street stalls and limitless eateries selling all sorts of unusual foods. - just a fantastic location. There are two MTR stations within easy walking distance.

On my return to Australia next week I have booked into a small place in Kowloon for one night. I suspect it will be fine, but almost wish I had booked to return to the Charterhouse.

Ps My other top tip is get up early to avoid the queues for the train to Victoria Peak. I went at about 8.30 on a Sunday morning and only about 10 people were with me going up. By the time I got down at about 11 am, the queue was stretching a long, long, tedious way. Unless you're into queuing of course.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eggmammal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review, November 27, 2013
Dear Guest,

Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service.

We are glad to learn that the overall product and services had met your expectation and your memorable experiences and comments made will be shared to all our staff.

Indeed our location will provide easy access to many places of interest including shopping, old Hong Kong market & eating stalls and etc that are within walking distances.

Once again thank you for providing us this valuable feedback and we shall look forward to welcoming you again.

Yours sincerely,

On behalf of Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

734 reviews from our community

Traveler rating
    124
    307
    191
    71
    41
See reviews for
89
120
110
221
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 19, 2013

This place is a little rough. They book a ton of tour groups, meetings, etc., so it may not be possible to avoid staying here if you're part of a group -- but if you have a choice, there are several other hotels nearby with much higher ratings on TripAdvisor.

The first room I was checked into stank so strongly of sickly-sweet air freshener that I couldn't breathe -- I asked to change rooms, and was told I'd have to wait a couple of hours. No problem -- left my bags, came back, and checked into the new room, which was okay, but not great: carpets weren't very clean, wallpaper was peeling and furniture was scratched and dented. The biggest issue, though, was that the room was dusty and stuffy, with bad ventilation -- in retrospect, it would have been worth it to buy a cheap air purifier for the two weeks I was there, just so I could sleep through the night without waking up coughing.

In general, the hotel is about at the level of a Motel 6 in the U.S. -- nowhere near the boutique, upscale hotel it claims to be.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank writejeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review, November 27, 2013
Dear Guest,

Thank you for taking the time to write on Tripadvisor. We truly appreciate your feedback made on our product and service.

We are sorry to learn of your adverse feedback pertaining to the cleanliness and maintenance of our guestrooms which has affected your overall experienced.

In general we are constantly improving our guestrooms thru our daily rejuvenation program to enhance the in-room experience and your related comments have been brought to the attention of our Executive Housekeeper and Chief Engineer for further rectification.

Once again thank you for providing us this valuable feedback and we shall look forward to welcoming you again.

Yours sincerely,

On Behalf of Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Hong Kong hotels

Iloilo City, Philippines
1 review
Reviewed November 14, 2013

The Room is clean and spacious. The staff were very accommodating and makes you feel at home. The Dinner buffet was also great with a wide variety.

The location is also very convenient and accessible, wether you want to take the Tram, Bus, MTR or the Ferry all with in walking distance!

The rates are also a big YES, for Hong Kong standards they are very quite reasonable

Room Tip: If you want a Modern Look you should definitely take the Signature Rooms,
See more room tips
  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GecPh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review, November 14, 2013
Dear Guest,

Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service.

We are pleased to know of your positive feedback on our service and product and your memorable experience will be shared to our staff accordingly.

All this while we are very passionate in providing contemporary in-room experience to our guests especially to create a WOW factor experience and driving consistency on our services

Once again thank you for providing us this valuable feedback and we shall look forward to welcoming you again.

Your sincerely,

On behalf of Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beijing
2 reviews
Reviewed November 10, 2013

I have stayed in this hotel at least 5 times. I do not believe in rating a hotel or restaurant after just one stay or visit. Even at the risk of this well-run hotel being chock full all the time, so that there is "no room at the inn" for me, I must still highly recommend that you stay in this hotel on your next visit to Hong Kong.

The hotel is efficient all the time. Every employee is extremely guest-conscious. It is obvious that they are led by a general manager with unwaverable solid industry service standards. The hotel is clean........everywhere. I know, because I look out for such details. It does not pretend what it is not, but delivers everything it says it will. Thus, it is good market value.

It's location vicinity has an "old" Hong Kong feel. A wet market down the road is a must visit. Times Square and other Hong Kong Island sites are within walking distance. A good foot massage can be had across the street, which will not rip you off. For expats working in China or Macau, the Prize market two doors down is full of Kirkland household supplies. How they got the American COSTCO brand into their store confounds me to this day. Everything in the store is a "good buy." I load up, then walk back to the hotel, unload, and return to buy more.

Finally, it is a hotel that continually improves. With everyone of my five visits I see delightful improvements. Be sure to have a drink in the cozy bar on the mezzanine level. Also, room 202 and there are other similar rooms with WOW experience showers. The Australian rain showers are seldom found even in Hong Kong's much more expensive bathrooms.

Sigh! If you take my suggestion and book there, the hotel may not have space for me the next time I visit Hong Kong.

Room Tip: Second floor rooms and suites.
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leonjlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review, November 14, 2013
Dear Guest,

Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service.

Indeed we are blessed to have you be our guest repeatedly and notices the changes that took the place on the overall improvement relating to the software and hardware, your compliments will be shared to all of our staff for their dedicated contribution.

Also our basement outlet, Champs Bar was advocated by British on Tripadvisor as the recommended sport bar in Hong Kong that offers Live Broadcast on English League and serving various food and drink selection to our guests.

Once again thank you for providing us this valuable feedback and we shall look forward to welcoming you again.

Your sincerely,

On behalf of Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
106 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 4, 2013

We stayed at the Charterhouse for 4 nights and found the room and bathroom to be modern, clean and well equipped. The room was spacious enough for the two of us plus our 4 large and 2 small suitcases, and the bathroom was spacious by HK standards. The staff were extremely nice, professional and helpful, and provided us with a city map as well as great advice on public transport and nearby areas. We landed at 7am and when we got to the hotel, the staff were very accommodating and arranged for the first available suitable room for us to check in before noon, For check out, because we had a late evening flight, they automatically offered us the option to check out late at 2pm.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sydney-sider_ML
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review, November 13, 2013
Dear Guest,

Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service.

We are pleased to learn of your positive comments relating to our staff attentiveness and helpfulness which will be shared to our associate members.

All in all, our objective are to introduce a contemporary in-house experience to our guests thru our room rejuvenation project and maintaining the classic equipped fixtures and etc.

Once again thank you for providing us this valuable feedback and we shall look forward to welcoming you again.

Your sincerely,

On behalf of Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 2, 2013 via mobile

We stayed here for 3 nights en route to Oz from the UK having never been to HK before. They upgraded our room as it was our 40th wedding anniversary. The staff are lovely - friendly and helpful. The hotel facilities are great. Used Harry's Bar in the basement for a snack meal and drinks one evening when we'd left it a bit late and we weren't disappointed. Ideally located only 10 minutes walk to Wan Chai MTR station and 15 minutes to the Star Ferry for Kowloon. Thoroughly recommended.

Stayed November 2013, traveled as a couple
Helpful?
Thank Bythesandandthesea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review, November 13, 2013
Dear Guest,

Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service.

‘Congratulations’ on your 40th wedding anniversary and thank you for letting us be part of your special day. We are glad to learn of your cozy experience on our product and staff service, our associate members are honored to providing proactive and attentive service to you. Your compliment will be sharing to them for driving going beyond our service expectation.

Indeed, our convenient location provides easy access to the bustling area of Causeway Bay and Wan Chai and nearby public transportation for exploring through Hong Kong.

Once again thank you for providing us this valuable feedback and we shall look forward to welcoming you again.

Your sincerely,

On behalf of Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
324 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed October 25, 2013

The best aspect of this hotel is it's location - near Times Square and within walking distance to the Star Ferry to Kowloon. Otherwise it is a typical Chinese hotel (with the exception that there is wi fi in the rooms). The food and the cleanliness are just OK but I will say that the staff went out of their way to make a restaurant reservation for us.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tonywongHongKong, Manager at The Charterhouse Causeway Bay Hotel, responded to this review, October 30, 2013
Dear Guest,

Thank you for choosing The Charterhouse Causeway Bay, Hong Kong and giving us your feedback on Tripadvisor. We truly appreciate your feedback made on our product and service.

We are delighted to learn of your memorable experience and your feedback will always be shared to our associate members. Your other related feedback had taken up by our Executive Housekeeper and Food & Beverage Manager for further improvement on the product qualities and we shall incorporate into our staff training program for continual improvements.

All in all, our convenient location will provide easy access to many points of interest and a series of transportation to visit Hong Kong including a line bus to Stanley Market.

Once again thank you for providing us this valuable feedback and we shall look forward to welcoming you again.

Your sincerely,

On behalf of Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Hong Kong hotels
Wan Chai / Causeway Bay
South Pacific Hotel
South Pacific Hotel
#188 of 719 in Hong Kong
3.5 of 5 bubbles 574 reviews
Wan Chai / Causeway Bay
Butterfly On Morrison
Butterfly On Morrison
#79 of 719 in Hong Kong
4.0 of 5 bubbles 1,343 reviews
Wan Chai / Causeway Bay
Wifi Hotel
Wifi Hotel
#209 of 719 in Hong Kong
3.5 of 5 bubbles 201 reviews
Show Prices
Show Prices
Show Prices
Wan Chai / Causeway Bay
Hotel Bonaparte by Rhombus
Hotel Bonaparte by Rhombus
#284 of 719 in Hong Kong
3.0 of 5 bubbles 315 reviews
Wan Chai / Causeway Bay
iclub Wan Chai Hotel
iclub Wan Chai Hotel
#155 of 719 in Hong Kong
3.5 of 5 bubbles 476 reviews
Wan Chai / Causeway Bay
The VELA Hong Kong Causeway Bay
The VELA Hong Kong Causeway Bay
#465 of 719 in Hong Kong
3.0 of 5 bubbles 124 reviews
Show Prices
Show Prices
Show Prices

Been to The Charterhouse Causeway Bay Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Charterhouse Causeway Bay Hotel

Property: The Charterhouse Causeway Bay Hotel
Address: No.209-219 Wanchai Road, Wanchai, Hong Kong, China
Location: China > Hong Kong > Wan Chai / Causeway Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#57 Best Value Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Charterhouse Causeway Bay Hotel 3.5*
Number of rooms: 294
Official Description (provided by the hotel):
The Charterhouse Causeway Bay Hotel Hong Kong is an elegant hotel, conveniently located at the edge of Causeway Bay in Hong Kong Island. The Hong Kong Convention and Exhibition Centre and Causeway Bay MTR subway stations are within easy walking distance of the hotel. The majority of tourist attractions and business areas are easily accessible within 10 minutes drive. Considering the needs of our business visitors, our hotel shuttle will take you to Hong Kong Convention and exhibition Centre during trade fair and event periods in just a few minutes. For our visitors exploring different beauties of Hong Kong, splendid shopping malls like Times Square, Hysan Place and easy transportation system like Causeway Bay subway station are a few steps from our hotel which will never disappoint you. The Gazebo Restaurant, Champs Bar, Harry's Bar and Lounge and Fitness Room 23 hours a day provides you the relaxing places to enjoy your life and escape from the hustle and speed of the city of the day. Free Wifi is available at all guestrooms and public areas are even make your stay more pleasurable. In order to provide a healthy and smoke-free environment for global travelers, The Charterhouse Causeway Bay has been completely a smoke-free hotel to ensure our guests a pleasant stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Agoda, Hotwire, Cancelon, Priceline, TripOnline SA, getaroom.com, HotelQuickly and HRS so you can book your The Charterhouse Causeway Bay Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing