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“Another briliant visit!”

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Stanford Hillview Hotel
Ranked #86 of 716 Hotels in Hong Kong
Certificate of Excellence
Grantham, United Kingdom
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Another briliant visit!”
Reviewed January 4, 2014

This is the second time we have stayed at the Stanford. It is a lovely hotel, well situated in Tsim Sha Sui on the Kowloon side of Hong Kong.

We booked a bed and breakfast deal. Breakfast was absolutely brilliant. I am dieting and found that the choices for me were ideal - could avoid fatty foods!!

We had an issue with the lights and the toilet but on both occasions when these were reported, the staff very quickly dealt with the problem. No need to repeat requests for help.

There are only two things I would criticize: One is the Wi-Fi. The first time I asked about it, I was told that it was $HK100 deposit and $HK30 per hour thereafter so decided that I would use the Business Centre instead. However on my second time of requesting access to the Business Centre, I was informed by a very nice lady on the reception that in fact the Wi-Fi was just $HK20 for one hour and so was able to access internet from the comfort of my own room.

The other criticism is the bar - not particularly welcoming. In fact, we only used it twice during our 10 day stay. They close the bar at midnight and there is not a proper area for the bar. The second time we went, my husband asked for a bottled beer and was told it was not available, he had to ask for another two types before he got his beer :( The wine selection was not very good either). I think part of the problem is that they have to compete with Knutsford Terrace and just across the road are another three bars.

Would I recommend this hotel? A big YES!! It is ideally located and the staff are very friendly and helpful.

If you need laundry done, use the laundry across the road - it is in the cul de sac across from the hotel. The staff there are lovely even though they don't speak English - we managed to sort our washing very satisfactorily. The hotel is a little expensive.

Room Tip: We stayed in 1104 on the 11th floor - not a beautiful view but then what can you expect when you are...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loony59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResponseHillview, General Manager at Stanford Hillview Hotel, responded to this review, January 7, 2014
It’s always our pleasure to welcome you to our Hotel. We really love to hear your encouraging comments which serve as an inspiration and incentive to better our service, yet, with regret that for the failure in serving your selected beer during your patronage at our Lounge. Let’s assured that we had already taken note in order to rectify the shortcomings we had in this respect.

Referring to your remarks also given on the wifi service charge, we believed it might attributed to miscommunication of our information delivered that led you a little puzzle with our sincere apologies.

Again, thank you for bringing these matters to our attention in which we are of utmost concern and very much eager to uplift our service standards in every way. We are looking forward to your next visit soon.
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673 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (84)
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English first
London, United Kingdom
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 31, 2013

Excellent value for money. Good value, great location (good bar across the road), helpful staff. It's not the peninsula, but I'm not Beyoncé, and for normal people, this was fab. Room had lovely comfortable bed with pillows to match. Had a great sleep. Highly recommended.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mark b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResponseHillview, General Manager at Stanford Hillview Hotel, responded to this review, January 2, 2014
Thank you for choosing our hotel for your trip and we are pleased to know that you enjoyed your stay here.

We appreciated for having you with us and we look forward to be of your service again soon.
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Old Windsor, United Kingdom
Level Contributor
45 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed December 26, 2013

Christmas tourist visit. Chose this on availability a bit late and could probably have found better value if booked earlier. Location is great, very close to Nathan Road but also to the crowds, which are unbelievable to the uninitiated. Tsim Sha Tsui is closest useful MTR- don't forget to buy your Octopus Cards (also visiting kids and seniors) - but hotel will give you a good location map and a helpful information card. Hotel located up steep slope that will trouble those not firm-footed. Check in/out was OK but no smiles here. Room was a "cubby hole" i.e. cramped, but that's not so uncommon in crowded Hong Kong and was clean and reasonably well appointed. Bathroom even more cramped - can't swing the proverbial cat here - has bath/shower combo and good fittings and water pressure. Good multi-device and free Wi-Fi everywhere. Restaurant is mediocre with similarly unfriendly staff. Food nothing special. Breakfast charge is high and same for kids as adults, which is very unfamily-friendly indeed. Note that the side street beside the lower entrance (B1), Knutsford Terrace, has a good range of restaurants with nothing better or cheaper nearby. It is also the better route down Kimberley Road to Nathan Road. Shuttle Buses to Kowloon MTR and other useful locations.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roger P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResponseHillview, General Manager at Stanford Hillview Hotel, responded to this review, January 2, 2014
Thank you for visiting us and taking the time to provide this valuable feedback in which we have already taken note to endeavour to enhance our service standards.

With our repeated thanks for addressing this to our attention. We look forward to have the honour of serving you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 17, 2013

This was the first stop of our five week honeymoon trip and it was a great start! As soon as we arrived the staff congratulated us on our honeymoon and upgraded us to the top floor. We only stayed two nights but they sent a lovely note and handmade chocolates on our second day which was much appreciated.

The location is ideal, close to Mira mall and equally located 5min walk from TST mtr and Jordan mtr. It is up on a hill though so if you have mobility issues, it might not be for you. But we would certainly stay here again.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crmtravelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResponseHillview, General Manager at Stanford Hillview Hotel, responded to this review, December 19, 2013
Please allow us to express the warmest regards to you on this memorable occasion. It's good to learn that you had a good time with us during your stay. Our hotel offers an unforgettable hospitality that would make your experience so exceptional. We expect your staying in the Hotel will be your wonderful recall.

We would love to seeing you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed December 13, 2013 via mobile

One of my friend recommended Stanford Hillview hotel and I stayed one night during my recent trip to Hong Kong.
I was impressed and so glad to know this hidden treasure.
There are three great points. The first is reasonable room rate. Second is location.
The last one is the most important thing .....AMAZING GUEST SERVICE!!!!!
All hotel staffs were so helpful and truly I could feel their service was coming from their heart, not from typical service manual.
I had a difficulty of arranging transportation due to oversized carton and everyone in the hotel tried to help me.
It took some time, but thanks to their sincere help, l was able to carry the long carton and had a good product meeting with my client.
Anyone can work at the hotel, but a few people can be a good hotelier. Stanford Hillview have many wonderful staffs and this will the best asset for this hotel.
I will this hotel again when I visit Hong Kong next time.

Stayed December 2013, traveled on business
Helpful?
1 Thank muskie2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResponseHillview, General Manager at Stanford Hillview Hotel, responded to this review, December 15, 2013
Thank you for choosing our hotel and glad to hear that your visit with us was rewarding.

We are wholeheartedly committed to offer a quality service to make our guests truly enjoyable. The hotel team is pleased to be of your service and we trust that you had a memorable experience.

We look forward to serving you on your next trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gujarat
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 9, 2013

HI.. guys i visited this hotel for business purpose so i selected this hotel as was nearer to my work place. hotel was good enough with price worth also. but little bit hard to walk on slope its high slope

Room Tip: higher floor room
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank heartbeatsshah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResponseHillview, General Manager at Stanford Hillview Hotel, responded to this review, December 15, 2013
Thank you for choosing our hotel for your trip and your valuable comments delivered.

We are looking forward to the pleasure of welcoming you back in the not-too-distant future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Virginia
2 reviews
Reviewed December 3, 2013

Great location and very nice rooms. Nice breakfast buffet. Did not have much interaction with staff but they seemed pleasant enough. Very convenient to all the sights on Kowloon and walking distance to the ferry to Hong Kong.

Room Tip: "Deluxe Room" just means on a higher floor. All rooms are basically the same.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank JohnAtBMDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResponseHillview, General Manager at Stanford Hillview Hotel, responded to this review, December 5, 2013
It was great to hear your encouraging comments which inspired us to upkeep our service standards.

Thank you for having you with us and we look forward to be of your service again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Stanford Hillview Hotel

Property: Stanford Hillview Hotel
Address: 13-17 Observatory Road on Knutsford Terrace, Tsim Sha Tsui, Kowloon, Hong Kong, China
Location: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#41 Best Value Hotel in Hong Kong
#81 Business Hotel in Hong Kong
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Stanford Hillview Hotel 3.5*
Number of rooms: 178
Official Description (provided by the hotel):
Stanford Hillview Hotel is located on Knutsford Terrace in a quiet corner of Kowloon's busting Tsimshatsui; Hong Kong's premier shopping and entertainment area, well-known for its late night chats and cheers, and great dining experience. The Hotel features 177 elegantly furnished rooms and suites. Wi-Fi High Speed Internet accesses are available within Hotel premises. Stanford Hillview Hotel offers complimentary scheduled shuttle bus service to Hung Hom MTR Station, Airport Express Kowloon Station, China Hong Kong City Ferry Terminal and Stanford Hotel. ... more   less 
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Also Known As:
Stanford Hillview Hong Kong
Hotel Stanford Hillview
Stanford Hillview Hotel Hong Kong

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