My daughter, granddaughter and I went here for lunch today and will not go back. We waited at least half an hour for them to take our order, and to make that happen my daughter and I both at different times tried to flag down a server. Finally I went and stood next to one at another table until she paid some attention to us. To be fair, a number of tables filled up around the same time, which was about 12:30, but shouldn't a beachside terrace cafe expect this at lunchtime? For the longest time there seemed to be only one server tending the entire long row of tables, about a dozen, many filled with large groups.
Initially we planned to go for the afternoon tea set ($138 for two) but that didn't start until 2, and we were already hungry. But we discovered the same tea set on the dessert menu (go figure) for $168, so ordered that. It was 1 1/4 hours from the time we sat down until the food arrived, and I can assure you it wasn't worth waiting for.
The first sign of food delivery was ONE cup of lukewarm, weak coffee and we had to point out on the menu where it says "afternoon tea for two with tea or coffee" which leads one to believe that two beverages come with "tea for two". A seriously barely drinkable "beverage" that, by itself, costs $35 ($5US)! After another long wait a second cup of coffee arrived, and about 15 minutes later the food items, and no coffee refills were offered, so lousy coffee was finished long before.
There was one club sandwich cut into four pieces (luncheon meat, omelette, tomato, cheap sweet mayo on toasted white bread - a very typical Hong Kong sandwich) plus half a dozen or so small, mediocre sweet items such as a piece of dry bread/cake with candied peel in it, a very small raisin scone (stale), two tiny fruit/custard tarts, two cupcakes, an apple tart, and I guess that's it. Any cream was artificial, everything was dry, and nothing tasted like much of everything. And this was $168HKD plus 10% SERVICE CHARGE for the worst service imaginable! And, to add insult to injury, when the bill arrived it showed $35 for an extra coffee. We had to argue with them that "tea set for two" includes two beverages. This seemed to be news to both the server and the guy who was consulted on the matter. We finally got that straightened out and paid $185 ($24US) for this disaster.
The best thing about this place is that it's right across the street from the beach where my granddaughter and I were able to go for a walk while my daughter sat at the table dying of hunger.
Please learn from our mistake and don't waste your time and money like we did!
- Official Description (provided by the hotel):
- Whether you are looking for an escape from the hectic city life or for replenishing yourself with a relaxing vacation, the Silvermine Beach Resort in Mui Wo on the eastern coast of Lantau Island is just the place for you. Silvermine Beach Resort is a distinctive beachfront property that boasts 128 guest rooms, beautifully landscaped gardens, outdoor swimming pool, gym, sauna, steam room, as well as meeting and event facilities. The Hotel is just ten-minute walking distance from Mui Wo ferry pier, only 30-minute ferry from Central, with public bus routes to Tung Chung and Hong Kong International Airport, is excellent to travelers for both sightseeing and vacation on Lantau island with Ngong Ping, Big Buddha, Tai O and Disneyland etc. ... more less
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- Also Known As:
- Silvermine Beach Hong Kong
- Hotel Silvermine Beach
- Silvermine Beach Hotel Hong Kong
- Silvermine Hotel
- Silvermine Beach Resort Hong Kong